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EVGA Are to say the least hopeless DO NOT BUY. - Page 2

post #11 of 58
Thread Starter 
we tested this card in 2 machines 1 mine as was before i sent the card back (after the first) but no pic i.e desktop. so placede put it in another computer that had windows (new install) still no pic. As to flux yep maybe but bubbles all over the card embeded within the card AND the card not working does make me think. It's all over the card not within a few places.And for segovaz says no its not going to brick the card. ok. maybe. But if a card is checked (sorry 2 cards are checked) and working. Does that not leave doubt to who is checking and how competent they are. 1 card sent not working & 2 cards returned NOT WORKING. Some people might be slow on the uptake but does that not give some idea.And ghost rider sorry 2 mistakes not 1.Knucklehead no we bought it from scan uk.Nemesis i agree some pcb's look like that but not the hole card. Mez yep could sandblast the whole card and it might make it work, but don't think so lol.

AND TO GHOST. no just check firstly where you have to send an item to be sort of repaired or replace, secondly check to see how good the reviews are.In basic HOMEWORK, HOMEWORK, HOMEWORK.....!
post #12 of 58
Thread Starter 
Thanks Ftw. Maybe. But what i find bd is that at first they were great sorted out an RMA and done within a couple of weeks. And the second time the same. But this time they just not bothered. No emails nothing. And In not sure if its ok with all but £160 is a fair bit of money to spend. I think maybe, that a company like evga should respond. Not just blank you. And A BIG YES. they do as in the past have a great reply and help. But not now and why do they have people or say they have people who check the card to say they are working when...2 times now they as i think DON'T.
post #13 of 58
Quote:
Originally Posted by keveo View Post

Thanks Ftw. Maybe. But what i find bd is that at first they were great sorted out an RMA and done within a couple of weeks. And the second time the same. But this time they just not bothered. No emails nothing. And In not sure if its ok with all but £160 is a fair bit of money to spend. I think maybe, that a company like evga should respond. Not just blank you. And A BIG YES. they do as in the past have a great reply and help. But not now and why do they have people or say they have people who check the card to say they are working when...2 times now they as i think DON'T.

It sucks that you had a bad experience , everyone does , and it sucks , but if you explain yourself and get a hold of an EVGA rep here they will help you.
No company is perfect , don't outright bash them because the one experience you had is bad. Companies have hundreds of RMA's going on , they might have made a small mistake , they're only human.
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post #14 of 58
I had an DOA M-board from Asus. Got the RMA number then called to make sure I was sent a replacement. Get the confirmation number them just call. I think they'll help you as fast as they can.thumb.gif
post #15 of 58
No system specs, OP is very suspicious.
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post #16 of 58
Thread Starter 
Thanks
and your right. But i sent email to all dept. And to people who sorted out the RMA before. But no response at all. I can understand that it might be a mistake once but twice is a little odd to say the least. And now no response at all, now that sucks. Emails sent to
mkaesbauer@evga.com (no response)
jdarwin@evga.com (no response)
dungermann@evga.com (no response)
RMA help (no response)
post #17 of 58
Thread Starter 
Damric

Windows 7 ultimate x64, 16 gig dominator (corsair) mem, 1000 psu, All updated . Think i have a fairly good rig. not the best but above average. Hope this helps you.; Not that this is any help at all.
post #18 of 58
Quote:
Originally Posted by keveo View Post

Thanks
and your right. But i sent email to all dept. And to people who sorted out the RMA before. But no response at all. I can understand that it might be a mistake once but twice is a little odd to say the least. And now no response at all, now that sucks. Emails sent to
mkaesbauer@evga.com (no response)
jdarwin@evga.com (no response)
dungermann@evga.com (no response)
RMA help (no response)

Just make sure you have the RMA number when you call. I guaranteed if you get someone on the phone they will help you out. I think but I might be wrong that EVGA has the best warranties.My issue with the Asus board. I did the chat support first. Then the gave me a RMA number. then I called the next day, gave some info Paid for the shipping. I just had an Issue with corsair H100. the box was never Opened but i took a look like someone took it out for target practice with a BB gun. No company is perfect. Sorry to hear what has happen to you but don't give up.Rkingsmiley.png
post #19 of 58
Quote:
Originally Posted by keveo View Post

Thanks
and your right. But i sent email to all dept. And to people who sorted out the RMA before. But no response at all. I can understand that it might be a mistake once but twice is a little odd to say the least. And now no response at all, now that sucks. Emails sent to
mkaesbauer@evga.com (no response)
jdarwin@evga.com (no response)
dungermann@evga.com (no response)
RMA help (no response)

It's labor day bud, calm down, give them some time before you say the company is ignoring you.
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post #20 of 58
Quote:
Originally Posted by keveo View Post

Damric
Windows 7 ultimate x64, 16 gig dominator (corsair) mem, 1000 psu, All updated . Think i have a fairly good rig. not the best but above average. Hope this helps you.; Not that this is any help at all.

Specifically what PSU model?
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