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Missing Icon(s) in Origin "My Games" Window

post #1 of 4
Thread Starter 
Yesterday, I installed Origin and downloaded my games to the library (BF3, BC2, Arkham City, and MoH).

They all downloaded fine and installed fine. BF3 and Arkham City show up fine but this is what shows up for BC2 and MoH:

waoj9g.jpg

The icons just disappeared and I've tried clearing temp files, cache, restarting, shutting down etc. but nothing works! mad.gif

Those two games' icons seemed to have gone with the wind!

What do I need to do to get those icons back? This is the first time this has happened to me and I've installed and reinstalled Origin about 10 times (with new OS installs etc.)
     
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i7 6950X @ 4.30GHz ASUS Rampage V Extreme GTX TITAN Xp (2017) [4-way SLI] 64GB Corsair Dominator Platinum @ 3200MHz 
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Samsung 850 Pro (256GB) Samsung 840 EVO (1TB) Pioneer BD-203 NZXT Kraken X60 
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post #2 of 4
This is from Origin:

"If you have verified that your purchase has actually gone through and processed, but still aren't able to see your games in Origin, please follow the steps below.
First, try clicking on the 'cog' icon at the top right of your Origin (Origin). This should activate the drop down menu where you should then select the "Refresh My Games" option.
If this does not work, try logging out of Origin, and log back in. This is another way of 'refreshing' the games in your Origin.
Last, but not least,Uninstalling andReinstalling Origin is the final step you can try doing"

Hope that helped. Cheers,
TheSadFlute
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DyingHeart
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TheSadFlute
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DyingHeart
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post #3 of 4
Thread Starter 
Quote:
Originally Posted by eXXon View Post

This is from Origin:
"If you have verified that your purchase has actually gone through and processed, but still aren't able to see your games in Origin, please follow the steps below.
First, try clicking on the 'cog' icon at the top right of your Origin (Origin). This should activate the drop down menu where you should then select the "Refresh My Games" option.
If this does not work, try logging out of Origin, and log back in. This is another way of 'refreshing' the games in your Origin.
Last, but not least,Uninstalling andReinstalling Origin is the final step you can try doing"
Hope that helped. Cheers,

Hmm.. the refresh/reload of games did NOT work.

Logging out didn't either.

If I uninstall Origin, do I need to re-download and re-install the games or will they be "safe" and I only need to re-install Origin?
     
CPUMotherboardGraphicsRAM
i7 6950X @ 4.30GHz ASUS Rampage V Extreme GTX TITAN Xp (2017) [4-way SLI] 64GB Corsair Dominator Platinum @ 3200MHz 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 Pro (256GB) Samsung 840 EVO (1TB) Pioneer BD-203 NZXT Kraken X60 
OSMonitorKeyboardPower
Win 10 Pro (x64) Dell UP3218K - 8K Monitor Razer Blackwidow Chroma Corsair AX1500i 
CaseMouseMouse PadAudio
Cooler Master Cosmos II Razer Mamba Chroma [16,000 DPI] Razer Manticor Sennheiser HD800 
CPUMotherboardGraphicsRAM
i7 3970X @ 4.80Ghz ASRock Extreme11 GTX-1080 Ti FE [4-Way SLI] Corsair Dominator Platinum 2133Mhz (32GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 EVO (250GB) WD Caviar Black (2TB) ASUS DVD Burner NZXT Kraken X62 
OSMonitorKeyboardPower
Win 10 Pro Dell UP3017Q 4K OLED Razer Blackwidow Ultimate EVGA SuperNOVA 1600 T2 
CaseMouseMouse PadAudio
Corsair Air 540 Razer Death Adder 2013 SteelSeries QcK Altec Lansing 2.1 | Sennheiser PC-350 
Audio
AKG K712 Pro + AudioEngine D1 DAC 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
i7 6950X @ 4.30GHz ASUS Rampage V Extreme GTX TITAN Xp (2017) [4-way SLI] 64GB Corsair Dominator Platinum @ 3200MHz 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 Pro (256GB) Samsung 840 EVO (1TB) Pioneer BD-203 NZXT Kraken X60 
OSMonitorKeyboardPower
Win 10 Pro (x64) Dell UP3218K - 8K Monitor Razer Blackwidow Chroma Corsair AX1500i 
CaseMouseMouse PadAudio
Cooler Master Cosmos II Razer Mamba Chroma [16,000 DPI] Razer Manticor Sennheiser HD800 
CPUMotherboardGraphicsRAM
i7 3970X @ 4.80Ghz ASRock Extreme11 GTX-1080 Ti FE [4-Way SLI] Corsair Dominator Platinum 2133Mhz (32GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 EVO (250GB) WD Caviar Black (2TB) ASUS DVD Burner NZXT Kraken X62 
OSMonitorKeyboardPower
Win 10 Pro Dell UP3017Q 4K OLED Razer Blackwidow Ultimate EVGA SuperNOVA 1600 T2 
CaseMouseMouse PadAudio
Corsair Air 540 Razer Death Adder 2013 SteelSeries QcK Altec Lansing 2.1 | Sennheiser PC-350 
Audio
AKG K712 Pro + AudioEngine D1 DAC 
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Reply
post #4 of 4
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
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