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I'm stumped ... ASRock z77 Pro3 and CD that will not open! - Page 2

post #11 of 26
Thread Starter 
Quote:
Originally Posted by Gunderman456 View Post

Install the mobo's chipset drivers.

I downloaded everything from the mobos webpage and installed it, including a BIOS flash. Is there a specific chipset driver I would have to find somewhere else?
post #12 of 26
Thread Starter 
Quote:
Originally Posted by KILLER_K View Post

This is the best scanner from intel's site for drivers. Thanks
http://www.intel.com/p/en_US/support/detect

This Intel thing is something I have not tried. The PC (or pile of parts as it were) is not connected to the Internet at this point because I can't read the CD I use to install the software I use for access. Is there a way to use this disconnected (like the Microsoft FixIT)?

Otherwise I think I will need another USB to get some more things on the PC (I know CD/DVDs are going away but it is hard to understand how right now). I guess I'm dead for tonight.
post #13 of 26
Thread Starter 
Everyone offering ideas ... could this be a motherboad issue? I keep hearing that the drive should just work but after three drives it seems like this is something else and the mobo is the only thing that seems left to be the problem.
post #14 of 26
Couple of troubleshooting ideas.

1) Double check that the power cable is fully seated at both ends. (one corner may not be seated)
2) Try a different power cable
3) Try a different SATA cable
3) Try opening the tray with the SATA data cable disconnected

(sure now I re-read and see you tried the cables already) >_<
Edited by DarkPhoenix - 9/11/12 at 5:08pm
post #15 of 26
Found the answer for you! ( I hope )

Turn of AHCI in BIOS.
post #16 of 26
You can try this. Open the drive manually using a straightened out paper clip then load your mobo driver disk and close it. If it reads the dik and installs all default drivers and issue is still there then it the motherboard.
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post #17 of 26
Quote:
Originally Posted by jrau View Post

I downloaded everything from the mobos webpage and installed it, including a BIOS flash. Is there a specific chipset driver I would have to find somewhere else?

When you did that, did all the alerts in the system hardware disappear? You had many of the chipset drivers missing.

Also, if some are still showing, right click on the troubled hardware, go into properties and try to download update drivers from the internet.
Edited by Gunderman456 - 9/11/12 at 5:25pm
 
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post #18 of 26
Thread Starter 
Quote:
Originally Posted by DarkPhoenix View Post

Found the answer for you! ( I hope )
Turn of AHCI in BIOS.

I did pick up that idea but when I made the change from ACHI to IDE in BIOS the PC would not boot to windows. On top of that ... it appears that ACHI is the right way to run a SSD drive (which I have for the OS and programs). so two questions ...

> If I change to IDE do I have to re-install windows?

> Will changing to IDE cause issues with a SSD drive ... not just fail but poor performance?

Reading on this ACHI thing made it sound like some motherboards can have some SATA ports using IDE and others using ACHI settings. The ASRock Z77 Pro3 I'm using makes no mention of this.
post #19 of 26
Thread Starter 
Quote:
Originally Posted by Gunderman456 View Post

When you did that, did all the alerts in the system hardware disappear? You had many of the chipset drivers missing.
Also, if some are still showing, right click on the troubled hardware, go into properties and try to download update drivers from the internet.

After updating everything from the ASRock site all the issues that were shown in Device Manager were resolved. Sadly the CD/DVD still behaved badly.
post #20 of 26
Remove the drive from the case. Connect a power lead from a spare power supply to the optical drive. Start the power supply using the green/black jumper trick from the ATX connector. Press the open/close button on the optical drive and see if the tray cycles.

Sounds more like a mechanical interference issue than anything else.

The open/close tray button on the optical drive doesn't have anything to do with the motherboard or the operating system assuming that there is power provided to the drive.

The only other thing I can think of is maybe (and only maybe) the sata or molex power connector you're using inside the case isn't providing enough juice to run the motor that opens and closes the tray. In that situation try another connector.
Edited by wevsspot - 9/12/12 at 7:26am
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