At home I have Charter Communication providing the connection to my RCA DCM425 which then runs into a Cisco E4200. All has been fine for months.
Last night there was a power outage at the apartment followed by 10-15 minutes of a soft reset on the modem which got things running again.
Two hours later the internet cut out again...no number of hard or soft resets on the modem fixed anything. I unplugged it all to see what happened after letting the hardware "rest" for a few hours.
This morning I plugged things back in, and still nothing. I am able to connect to the E4200 router just fine. I am able to get internet access by connecting directly to the modem via an ethernet cable fine.
The modem and router in conjunction get me nowhere though.
Any idea what's going on? Do I need to be buying a new modem...new router...both?
Edited by Gizmo - 9/9/12 at 8:27am
Last night there was a power outage at the apartment followed by 10-15 minutes of a soft reset on the modem which got things running again.
Two hours later the internet cut out again...no number of hard or soft resets on the modem fixed anything. I unplugged it all to see what happened after letting the hardware "rest" for a few hours.
This morning I plugged things back in, and still nothing. I am able to connect to the E4200 router just fine. I am able to get internet access by connecting directly to the modem via an ethernet cable fine.
The modem and router in conjunction get me nowhere though.
Any idea what's going on? Do I need to be buying a new modem...new router...both?
Edited by Gizmo - 9/9/12 at 8:27am
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