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[Robert's Space Industries] Crowd Funding For Star Citizen Breaks $10 Million~ ID cards in the mail!!! Update 06/12/2013 - Page 28

post #271 of 537
Should still be able to add it on they said starting monday they will add a new pricing structure for those who haven't pledged during the campaign period. You can add things all year long it would just be at an increased price unless as I mentioned you pledged during the campaign and if they haven't linked from kickstarter i'm sure they'll get to it he said he only has 2 people working customer service right now and there is over 90,000 fans out there even if it's a small percentage having billing issues it's going to take some time.....
Quote:
If you have any issues you would like resolved which you have not previously notified us via billing@cloudimperiumgames.com or info@cloudimperiumgames.com please email sandi@cloudimperiumgames.com. We’re dedicated to resolving any issues, so don’t worry, we will get to you and will do our best to fix any problem. We ask for you to please be patient. We’re a very small company, and while we’re staffing up to take care of our growing customer base, we only have two very overworked people dealing with fixing account issues – Cindy Armstrong, our CFO and Sandi Gardiner, our VP of Marketing.
they are in the proccess of integrating all kickstarter pledges but they said that could take 2 weeks
Quote:
we can’t change the site until the Kickstarter backers are integrated, which may take up to two weeks, otherwise we would be blocking thousands of backers from participating.
so i'd say maybe after 3 weeks if it's not intergrated send them an email.....
post #272 of 537
Hmmm. I just tried to pledge.. I know I am alittle late to the game.. What did I miss so far?

Also anyone else try to pledge recently?
It didnt say thank you for you pledge or anything.. I dont know if it went through.

Hmmm.. Interested.. Guess it went through since my card was already hit.
Would of liked a confirmation email.. Maybe things are just running slow

Oh well regardless I cant wait! Alpha launches next month?
Edited by JMattes - 11/25/12 at 6:06am
post #273 of 537
lol no alpha launches next november 2013
post #274 of 537
Quote:
Originally Posted by 6steven9 View Post

lol no alpha launches next november 2013

Oh gotcha! Thats when they send out the cards.

What were these comments I saw earlier about people who got in early got lifetime insurance?

I couldnt find any reference to it on the site.. What did I miss?
post #275 of 537
@JMattes

you can still make it, if you pledge TODAY !

life time insurance will be over after midnight

so as the clock Ticks into Nov 26. no more life time insurance

as in if your ships blows up, then you get a free replacement

else you need to grind and buy another ship, if you didn't have an insurance

in game purchases of insurance will only be for 1 / 3 / 6 / 12 months at a lot of in game credits
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post #276 of 537
I did the $35 contribution but it didn't say anything about life time insurance.. was that something separate? That sounds like a great feature.. I just want to make sure I get it.

Please let me know.
post #277 of 537
Quote:
Originally Posted by JMattes View Post

I did the $35 contribution but it didn't say anything about life time insurance.. was that something separate? That sounds like a great feature.. I just want to make sure I get it.
Please let me know.


Any and ALL ships purchased up until tonight at midnight will have lifetime insurance. This insurace will only cover the cost of a new ship + original load out. If you had upgrades/cargo/etc, it does not get replaced under the insurance coverage.
post #278 of 537
Glad I found this when I did . . . Unfortunately, I just spent $350 on a GAME!!!!!
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post #279 of 537
Sweet so does that mean all original pledges get lifetime insurance, even if they upgrade after the 26th?
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post #280 of 537
@aaron
if it was $350 on Star Citizen it's worth it. thumb.gif
try adding another Zero after that wink.gif ... and i still think I'm "sane"
enjoy! biggrin.gif
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Overclock.net › Forums › Industry News › Video Game News › [Robert's Space Industries] Crowd Funding For Star Citizen Breaks $10 Million~ ID cards in the mail!!! Update 06/12/2013