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Gigabyte Z77X-UP5 - hangs before login, HD 4000 drivers problem

post #1 of 12
Thread Starter 

Hi all,

 

Windows 7 x64 SP1 Ultimate 

 

I just got a Z77X-UP5, which looks lovely. Sadly, it hangs just before the welcome screen. I tracked it down to the official HD4000 drivers. Without the HD4000 drivers installed, it works fine (safe mode as well). When loading HD4000 drivers, it loads right up to the point where the welcome screen should appear and then it hangs on a black screen; num lock is lit and stuck.

 

I tried two versions of the HD4000 drivers: 15.28.2.64.2817 (latest from Intel) and 15.26.9.64.2712 (latest from Gigabyte)

 

I also tried two BIOS versions: F4 (came with the board) and F9 (latest from Gigabyte)

 

I also did a fresh Win 7 x64 install. It worked fne until I installed the HD4000 drivers, after which it did exactly the same as above.

 

Anyone had this issue and has any tips for me or should I RMA the board?

 

Cheers

 

p.s. I tried until now a Gigabyte Z77X-UD3H, Z77X-UD5H and an Asus Maximus V Gene ... no such problems as above on any of these 3 boards.


Edited by mastabog - 9/12/12 at 6:16pm
post #2 of 12
Try this intel scanner and see what it finds on your pc. Thanks
http://www.intel.com/p/en_US/support/detect
post #3 of 12
Thread Starter 

I can't boot into normal mode and that utility fails in safe mode. I already have the latest ME drivers, INF drivers etc. Other tips?

post #4 of 12
RMA, sounds like there might be something wrong with the onboard video.

Before you do that however see if it's enabled in the Bios.
Edited by Gunderman456 - 9/11/12 at 5:44pm
 
BitoHeaven
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BitoHeaven
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CPUMotherboardGraphicsGraphics
Intel i7 4770k @ 4.5GHz Asus Maximus VI Gene Gigabyte R9 290 @ 1160MHz/1350MHz Gigabyte R9 290 @ 1160MHz/1350MHz 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2X8GB DDR3 2400MHz Samsung 840 PRO 256GB  Seagate Barracuda 7200.14 3TB SATA III 6Gb/s 64... Pioneer Blu-ray Burner 
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OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung 52" 1080p 60Hz LCD Logitech Wireless K330 Corsair AX850 Gold Fully Modular 
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BitFenix Prodigy Mini-ATX Black  Logitech Wireless M215 Corsair Vengeance MM200 Yamaha RX-V681 & PSB/Polk Audio 5.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 640 ASRock N68C-GS NVIDIA 6600GT G. Skill Ripjaws DDR3 1600MHz 
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post #5 of 12
Thread Starter 
Quote:
Originally Posted by Gunderman456 View Post

RMA, sounds like there might be something wrong with the onboard video.
Before you do that however see if it's enabled in the Bios.

:) ... of course it's enabled since it works in safe mode. The onboard video is not on the motherboard, but the CPU, which worked fine on 3 other motherboards.

post #6 of 12
Quote:
Originally Posted by mastabog View Post

smile.gif ... of course it's enabled since it works in safe mode. The onboard video is not on the motherboard, but the CPU, which worked fine on 3 other motherboards.

Well in that case I'd return the mobo.
 
BitoHeaven
(16 items)
 
Cigar ATX PC
(14 items)
 
CPUMotherboardGraphicsGraphics
Intel i7 4770k @ 4.5GHz Asus Maximus VI Gene Gigabyte R9 290 @ 1160MHz/1350MHz Gigabyte R9 290 @ 1160MHz/1350MHz 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2X8GB DDR3 2400MHz Samsung 840 PRO 256GB  Seagate Barracuda 7200.14 3TB SATA III 6Gb/s 64... Pioneer Blu-ray Burner 
CoolingOSMonitorKeyboard
Liquid Single Loop Triple Radiators Win 7 SP1 Professional x64bit  Samsung SynchMaster 24" Widescreen 1200p TFT-LC... Logitech G15 
PowerCaseMouseMouse Pad
EVGA SuperNOVA G2 1300w 80+ Gold Fully Modular  Fractal Design Arc Midi R2 Microsoft Sidewinder X5 Allsop Redmond Mouse Pad 
Audio
Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K @ 4.6GHz ASRock Z77E-ITX mITX  Sapphire HD 7990 @ 1090MHz/1600MHz G.SKILL Ripjaws 2X4GB DDR3-1600 @ 1866MHz 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATA II 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung 52" 1080p 60Hz LCD Logitech Wireless K330 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Logitech Wireless M215 Corsair Vengeance MM200 Yamaha RX-V681 & PSB/Polk Audio 5.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 640 ASRock N68C-GS NVIDIA 6600GT G. Skill Ripjaws DDR3 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Blue 500GB 16MB Cache 7200RPM LG Optical Drive Thermaltake Max Orb Windows 7 
MonitorKeyboardPowerCase
Viewsonic 19” Flatscreen CRT Gigabyte GK-K6800 103  Thermaltake TR2 600W Cigar Boxes 
MouseMouse Pad
Zalman ZM-M300 Corsair Vengeance MM200 
  hide details  
Reply
 
BitoHeaven
(16 items)
 
Cigar ATX PC
(14 items)
 
CPUMotherboardGraphicsGraphics
Intel i7 4770k @ 4.5GHz Asus Maximus VI Gene Gigabyte R9 290 @ 1160MHz/1350MHz Gigabyte R9 290 @ 1160MHz/1350MHz 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2X8GB DDR3 2400MHz Samsung 840 PRO 256GB  Seagate Barracuda 7200.14 3TB SATA III 6Gb/s 64... Pioneer Blu-ray Burner 
CoolingOSMonitorKeyboard
Liquid Single Loop Triple Radiators Win 7 SP1 Professional x64bit  Samsung SynchMaster 24" Widescreen 1200p TFT-LC... Logitech G15 
PowerCaseMouseMouse Pad
EVGA SuperNOVA G2 1300w 80+ Gold Fully Modular  Fractal Design Arc Midi R2 Microsoft Sidewinder X5 Allsop Redmond Mouse Pad 
Audio
Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K @ 4.6GHz ASRock Z77E-ITX mITX  Sapphire HD 7990 @ 1090MHz/1600MHz G.SKILL Ripjaws 2X4GB DDR3-1600 @ 1866MHz 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATA II 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung 52" 1080p 60Hz LCD Logitech Wireless K330 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Logitech Wireless M215 Corsair Vengeance MM200 Yamaha RX-V681 & PSB/Polk Audio 5.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 640 ASRock N68C-GS NVIDIA 6600GT G. Skill Ripjaws DDR3 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Blue 500GB 16MB Cache 7200RPM LG Optical Drive Thermaltake Max Orb Windows 7 
MonitorKeyboardPowerCase
Viewsonic 19” Flatscreen CRT Gigabyte GK-K6800 103  Thermaltake TR2 600W Cigar Boxes 
MouseMouse Pad
Zalman ZM-M300 Corsair Vengeance MM200 
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post #7 of 12
Have you tried F11?
Edited by SimpleTech - 9/11/12 at 6:49pm
post #8 of 12
Thread Starter 
Quote:
Originally Posted by SimpleTech View Post

Have you tried F11?

No. The latest from Gigabyte 2 was F9 ... i'll try this one, thanks! Fingers crossed.

 

Where did you get it from by the way?

post #9 of 12
Thread Starter 

I just tried it and it rebooted about 15 times (even powered off completely once, i had to power it on).

 

It does the same thing still with F11.

 

Morever I tried a Ubuntu Live CD and that on also dies. I managed to go to a console login to monitor kernel mesages and surely enough, it said the GPU hung. I attached a photo of the screen below.

 

I also did a fresh install of Windows 8 and it hung before going to the true Win8 GUI (most probably it had the HD 4000 drivers and dies upon loading them just like Ubuntu).

 

Thanks for giving me a good few minutes of hope after a full day of desk-head-banging and hair-pulling :)

 


Edited by mastabog - 9/12/12 at 7:59pm
post #10 of 12
Thread Starter 

Well I'll be damned ... I just purchased an Asus P8Z77-V Pro and guess what? It does the same thing!

 

All things point to the CPU rather than the motherboard. That's where the graphics core is anyway. I actually have a 3770K borrowed which I'm going to try.

 

This started happening after I replaced the IHS and replaced the TIM with Coolaboratory Liquid Ultra, but I removed the IHS a long time ago, and put all sort of pastes in between the IHS and the core, including Liquid Ultra a few times. There was no Liquid Ultra touching any landing pads either. I'll be damned if I know why it got ****ed.

 

I'll report back.

 

EDIT: Yep ... it was the CPU. One day wasted.


Edited by mastabog - 9/13/12 at 4:56pm
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