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3TB WD Caviar Not Found

post #1 of 21
Thread Starter 
Received the 3TB Western Digital Caviar Green in the mail today, went into Disk Management in Windows 7 to format the drive and I picked GPT rather than MBR for the drive being over 2TB. I did a simple format, NTFS, and it said failed to format..
Now when I look at the Disk Management window there is no 3TB drive, rebooted, still nothing.

Does this sound like a faulty drive or is there anything else I can do?
Thanks,
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post #2 of 21
Anything showing up in BIOS? Try livebooting Linux? smile.gif
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post #3 of 21
Thread Starter 
It's showing up in BIOS (and only sometimes which is the weird part) but there is a distinct "clicking" noise on the drive as soon as I press the power button and before BIOS, but then it goes away. Maybe this is normal for 3TB drives? Do they need lots of power? I was under the impression that WD Greens are good on power consumption. All of my other drives are disconnected, just my WD Caviar Green and Crucial M4 SSD boot drive.

When I get into Windows 7 it won't show the disk under Disk Management. I have even tried powering it from my Mac computer but it says "Media" for the 3TB HDD in Disk Utility. No options to format, verify, or repair the disk in there, they are all greyed out.

Any ideas? Do you think Linux will be able to find the drive?
Thanks,
Edited by revlimiter - 9/12/12 at 1:02pm
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post #4 of 21
Possible DOA.
    
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post #5 of 21
Thread Starter 
Quote:
Originally Posted by legoman786 View Post

Possible DOA.
I'm starting to think so too.. Is there anything else I can do to be sure?
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post #6 of 21
Thread Starter 
It was packaged in a small box by NCIX, just sitting in the anti-static wrap and bubble foam. But who knows how hard it gets tossed around on the way over here with shipping.

Is NCIX pretty good about RMAs? Will I have to pay for return shipping out of my own pocket, or will they reimburse me for it? Do they ship the working HDD back to the customer first class in order to get it to them pronto?
Thanks
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post #7 of 21
loose sata/power cable?
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post #8 of 21
Thread Starter 
I have tried many SATA / power connectors.
The only other thing I can think of is would it matter if I try booting from IDE rather than AHCI?
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10TB 7500RPM SATA3 64GB Crucial M4 CT064M4SSD2 (Boot Drive) Lite-On IHAS124-04 DVD RW Windows 10 Ultimate 64-bit 
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10TB 7500RPM SATA3 64GB Crucial M4 CT064M4SSD2 (Boot Drive) Lite-On IHAS124-04 DVD RW Windows 10 Ultimate 64-bit 
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post #9 of 21
sounds like what mine did when i converted to gpt with disk management.

try converting it with command prompt

http://www.sevenforums.com/tutorials/26193-convert-mbr-disk-gpt-disk.html

option 2 worked for me
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post #10 of 21
Thread Starter 
Quote:
Originally Posted by "ryan 
" url="/t/1305113/3tb-wd-caviar-not-found/0_100#post_18142307"]sounds like what mine did when i converted to gpt with disk management.
try converting it with command prompt
http://www.sevenforums.com/tutorials/26193-convert-mbr-disk-gpt-disk.html
option 2 worked for me

Yeah it doesn't even show the Disk # for the HDD within command line under Diskpart...
Just the SSD boot drive.
My System
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HTPC
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Intel i7 2600K Gigabyte Z68X-UD3H-B3 MSI GTX480 Lightning 8GB Patriot G2 Series Division DDR3 @ 9-9-9-24 ... 
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10TB 7500RPM SATA3 64GB Crucial M4 CT064M4SSD2 (Boot Drive) Lite-On IHAS124-04 DVD RW Windows 10 Ultimate 64-bit 
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Dual Screen (x2) Dell UltraSharp U2412M 24" IPS... Apple Keyboard (A1243) Antec Truepower New 650W Modular Corsair Carbide Series 500R 
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Logitech MX Anywhere 2 None Cooler Master Hyper 212+ 
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AMD A6-5400K MSI FM2-A75MA-E35 AMD Radeon HD 7540D 8GB Patriot G2 Series Division DDR3 @ 9-9-9-24 ... 
Hard DriveHard DriveOSCase
64GB Crucial M4 CT064M4SSD2 Toshiba HDKPC08 3TB SATA3 7200RPM 32MB Cache Windows 8 Professional 64-bit Apex DM-387 mATX HTPC Case w/ 275W PSU 
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My System
(15 items)
 
HTPC
(8 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 2600K Gigabyte Z68X-UD3H-B3 MSI GTX480 Lightning 8GB Patriot G2 Series Division DDR3 @ 9-9-9-24 ... 
Hard DriveHard DriveOptical DriveOS
10TB 7500RPM SATA3 64GB Crucial M4 CT064M4SSD2 (Boot Drive) Lite-On IHAS124-04 DVD RW Windows 10 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dual Screen (x2) Dell UltraSharp U2412M 24" IPS... Apple Keyboard (A1243) Antec Truepower New 650W Modular Corsair Carbide Series 500R 
MouseMouse PadOther
Logitech MX Anywhere 2 None Cooler Master Hyper 212+ 
CPUMotherboardGraphicsRAM
AMD A6-5400K MSI FM2-A75MA-E35 AMD Radeon HD 7540D 8GB Patriot G2 Series Division DDR3 @ 9-9-9-24 ... 
Hard DriveHard DriveOSCase
64GB Crucial M4 CT064M4SSD2 Toshiba HDKPC08 3TB SATA3 7200RPM 32MB Cache Windows 8 Professional 64-bit Apex DM-387 mATX HTPC Case w/ 275W PSU 
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