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3TB WD Caviar Not Found - Page 2

post #11 of 21
Thread Starter 
The quality and lighting is not great from my phone, but here is a video of what the drive sounds like. Keep in mind that Windows 7 is booting from the SSD, the noise happens pretty much as soon as the power button is pressed and before the BIOS screen comes up.

RMA?
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post #12 of 21
Thread Starter 
Bump. Need to know if I should ship this HDD back as RMA or try anything else today?
Thanks
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post #13 of 21

Your drive has failed. Is there any data on there you need?

 
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post #14 of 21
Thread Starter 
Nope, no data on it whatsoever. It's a brand new HDD. RMA request sent. I did think it was odd that there was no HDD box when NCIX shipped it. Just the bubble wrap and the anti-static wrapper to house it in. Maybe that's normal with HDD shipments? Hoping it will be resolved within the week without any additional costs involved but I am doubtful that it will be that pain free and easy..

It's actually the first RMA I have made on a new piece of hardware. I have had another HDD fail but it was a few years old and I was still able to RMA it. (Seagate)

Am starting to wonder how long this 3TB Western Digital will actually last when I do get the replacement... I have a 250GB Hitachi HDD that is probably 6 years old and still working. I guess it depends on the luck of the draw, eh?
Edited by revlimiter - 9/12/12 at 5:29pm
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post #15 of 21

It is known as a bare drive/OEM. They all come like that. Unless it states retail, the drive will come by itself.

 
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post #16 of 21
Thread Starter 
OK thanks - still no word back from NCIX yet. Just curious but should I expect to pay for the return shipping back to them if the item is DOA? I think it says 2-5 days processing time as soon as the item arrives. Anybody know if NCIX is pretty quick and efficient with their RMAs?
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post #17 of 21

Usually you pay for return postage. Contact them as every company is different. 

 
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post #18 of 21
When you formatted did you use 4k instead of the default 512K? But it really sounds like it's failing.
Edited by reezin14 - 9/12/12 at 7:09pm
 
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post #19 of 21
Thread Starter 
Quote:
Originally Posted by reezin14 View Post

When you formatted did you use 4k instead of the default 512K? But it really sounds like it's failing.

When I plugged in the HDD for the first time and powered up the computer I noticed it was making some rather loud whirring noises and I put my hand next to it, it was vibrating quite a bit more than I am used to for a mechanical HDD. Booted up Win7 and it failed to recognize the new device (no popup at the bottom right of the screen). So I went into Disk Management in Windows 7 to find the drive and format it. It did a step by step process with the Formatting Wizard, Simple format, not spanned, using GPD or whatever it is called that they recommend for 2TB+ drives and it started formatting the drive and then at the end it said "Failed to Format.."

Rebooted again and no drive whatsoever. Even if it failed to format it should still show the drive in Disk Management for Win7 or Disc Utility for OSX I would think? In Disc Utility for Mac it just says "Media" without any formatting options. It won't always show it in UEFI BIOS either which I find to be very odd, so with the combination of that and the vibration + noises it is making make my only best guess is that it's a DOA drive.

That is my best guess at it anyways. Could be faulty mechanics in the drive.. My understanding is that the WD Green HDD's should be on the quiet side plus energy efficient.
Edited by revlimiter - 9/12/12 at 7:38pm
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post #20 of 21
Quote:
Originally Posted by revlimiter View Post

My understanding is that the WD Green HDD's should be on the quiet side plus energy efficient.



I'm running x3 EZRX's with an extra off to the side encase something goes wrong or I need the extra space. I've never heard anything near what you have going on. My old 2TB EADS made some clicking noises, but after I use the WD utility everything was fine. I'd RMA it ASAP. GL
 
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(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 6700k MSI Z170M Mortar  Sapphire RX470 8GB  Crucial Ballistix Sport (grey & black) 
Hard DriveHard DriveCoolingOS
240GB Transcend SSD  512GB Transcend SSD Corsair H80i V2 Windows 10 Pro 
MonitorKeyboardPowerCase
LG 29UM68-P & LG 23MP48HQ-P CODE 61(MX Clears) Evga SN 550w RaidMax Hyperion (Black & Silver) 
MouseMouse PadAudioAudio
Logitech G900 Hot Eagle XL mousepad Klipsch R-14M's Presonus audiobox usb. 
AudioAudioAudio
Akai Pro MPK Mini Audio-Technica ATH-M50x, Phillips SHP9500's MXL 990/991 
CPUMotherboardGraphicsRAM
Ryzen 1600x  ASROCK AB350M PRO Sapphire RX 470 8GB  Crucial Ballistic Sport LT 32GB 
Hard DriveHard DriveHard DriveCooling
x1 Intel S3500 240GB  x2 Intel S3700 400GB  5TB Toshiba NZXT Kraken x52  
OSOSMonitorMonitor
Windows 10 Pro Fedora workstation 25  29in LG ultrawide  25in LG ultrawide 
KeyboardPowerCaseMouse
MagicForce 68(Gateron Blacks) SeaSonic 620 ???? Open Air-Haven't decided Logitech 303 
Mouse PadAudio
xxl mousepad Same as before  
  hide details  
Reply
 
Event Ryzen
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 6700k MSI Z170M Mortar  Sapphire RX470 8GB  Crucial Ballistix Sport (grey & black) 
Hard DriveHard DriveCoolingOS
240GB Transcend SSD  512GB Transcend SSD Corsair H80i V2 Windows 10 Pro 
MonitorKeyboardPowerCase
LG 29UM68-P & LG 23MP48HQ-P CODE 61(MX Clears) Evga SN 550w RaidMax Hyperion (Black & Silver) 
MouseMouse PadAudioAudio
Logitech G900 Hot Eagle XL mousepad Klipsch R-14M's Presonus audiobox usb. 
AudioAudioAudio
Akai Pro MPK Mini Audio-Technica ATH-M50x, Phillips SHP9500's MXL 990/991 
CPUMotherboardGraphicsRAM
Ryzen 1600x  ASROCK AB350M PRO Sapphire RX 470 8GB  Crucial Ballistic Sport LT 32GB 
Hard DriveHard DriveHard DriveCooling
x1 Intel S3500 240GB  x2 Intel S3700 400GB  5TB Toshiba NZXT Kraken x52  
OSOSMonitorMonitor
Windows 10 Pro Fedora workstation 25  29in LG ultrawide  25in LG ultrawide 
KeyboardPowerCaseMouse
MagicForce 68(Gateron Blacks) SeaSonic 620 ???? Open Air-Haven't decided Logitech 303 
Mouse PadAudio
xxl mousepad Same as before  
  hide details  
Reply
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