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Purchased game not showing up in origin's "My Games" tab - Page 2

post #11 of 29
Thread Starter 
I bought it on the EA/origin website, then downloaded the origin client afterwards
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Rog Assassin
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post #12 of 29
No key code in the email and check your order history on the origin app

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post #13 of 29
Thread Starter 
no serial, order history on origin app just brings me to the store homepage.. I was able to get through to their support, they pretty much said "there is an issue with the product", they have forwarded my information to the herp derp department and the issue will be resolved "asap"
EA pretty much took my money and gave me the run around lol
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Rog Assassin
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post #14 of 29
I buy EA games on Amazon and redeem on Origin. Usually cheaper and the games show up instantly after putting in the codes.
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post #15 of 29
Same thing they told me lol theyl sort it out eventually they lucky the games good otherwise nobody would put up with this crap

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Big Tower
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post #16 of 29
Thread Starter 
yeah I love the battlefield series, but I'm very disappointed with EA. I will never purchase another PC game through origin ever again, going to stick with steam, and boxed copys doh.gif
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Rog Assassin
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post #17 of 29
Thread Starter 
Ok So I've contacted EA support For the third time, after wasting countless hours with their support all I could get from them was "unfortunately there is an unconditional issue with your product, wait 24 hours and it will be added automatically", it seems they have absolutely no idea what the problem is, and cannot activate my game manually, on their end it shows I have ownership, but origin still shows nothing. They don't offer any alternative solution, they send me a case # but the case is in a "closed/resolved" status. EA giving the uber run around playing hot potato with the issue. they all say the same exact thing "Wait Longer", really EA?? I'm in super nerd rage mode, digital downloads are supposed to be instant, there are some serious issues with your DRM mad.gif
Rog Assassin
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Rog Assassin
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post #18 of 29
Sux man I'd be pissed

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Big Tower
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Big Tower
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Seagate Barracuda ST31000524AS 1TB 7200 RPM  Samsung 120 SSD Samsung DVD RW Coolermaster Geminii with Aerocool Shark 140mm fan 
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post #19 of 29
You need to "REDEEM CODE"

You should have gotten one in your Email. Just redeem code in origin and add it. Origin doesnt auto-show your purchases like steam does.

I didn't have issues with Origin at the start, was simple and lightweight. They added more features, the STORE shows in it too... and worst of all, you get stupid ADS pop up!

So long as the ads are there, I won't buy another EA game.
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post #20 of 29
Thread Starter 
I wish it was that simple, but they never sent me a code. I got a receipt/confirmation email but It did not contain a key, I've checked the spam folder and still nothing. Under "Order Details" in the origin client it says "order completed" and there is a box where the serial number should be but its empty.
Rog Assassin
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Rog Assassin
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NZXT Phantom White 
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