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Onboard graphics card not working after BIOS update

post #1 of 4
Thread Starter 
Hello all! Please help me.

I purchased motherboard with the manufacturer number of MB.G0409.005 (http://serversupply.com/MFGR/GATEWAY/MOTHERBOARD/DESKTOP%20BOARD/SOCKET%20AM2/MB.G0409.005.htm) on 2/3/12. I had put it into my system and then proceeded to install upgrades from the Gateway website. I saw there was a BIOS update (file: 924G1P11.ROM) available so I tried to update my BIOS. Well, after updating my BIOS with the .ROM file that I had gotten from their website (http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2283), but after that, the on board ATI graphics adapter is no longer working. I tried to contact Gateway with no luck and them telling me that they don't recommend updating the BIOS. I also tried to contact the place where I purchased the motherboard from and they said that they didn't have the original .ROM. The motherboard is also not listed on the Foxconn website either and they won't reply to any of my e-mails. I am running Windows 7 x64 Build 7601 and I have also tried using a Ubuntu 12.04 LTS live USB and that did not work as well. As far as I can tell, the BIOS will not even recognize it. I am now currently using a NVIDIA GeForce GT 220 graphics card that is plugged into the 16x PCI-E slot. I have found modified .ROM files that someone had done for this motherboard, but I don't want to risk it. I have also found a BIOS .ROM file for a motherboard listed as a "RS780" motherboard but it is only designed for a 32 bit processor where as I have a 64 bit processor. And every forum and post I've come across has dead links to ones that someone has made a copy of the .ROM file and uploaded from their motherboard. If you need any information or if I did not make anything clear enough, please let me know. Thank you in advance for taking your time to read this and to help me.

My system is a Gateway DX4300-15e with 6 gb's of DDR2 RAM (originally 8 gb's of RAM, but a 2 gb stick blew out from a power surge, hence why I had to get a new motherboard) with a AMD Phenom II x4 970 Black Edition Deneb 3.5GHz Socket AM3 processor and the motherboard specifications are as follows: MB.G0409.005 - GATEWAY - FOXCONN BENGAL RS780 M-ATX MOTHERBOARD, SOCKET AM2+, HT3/HT1 SYSTEM BUS, 8GB (MAX) DDR2 SDRAM SUPPORT(MB.G0409.005).

Once again, thank you for reading this and thank you for the help in advance.
post #2 of 4
have u tried taking out the card to see if it works without the card installed? Its not going to let you use onboard if u have a card in there already.
Draven
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Draven
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post #3 of 4
Quote:
Originally Posted by dlee7283 View Post

have u tried taking out the card to see if it works without the card installed? Its not going to let you use onboard if u have a card in there already.

Well that depends on the motherboard, but I agree this should be tried.
Longterm upgrader
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Longterm upgrader
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Phenom 965 BE Asus M3N78 Pro MSI Geforce 460gtx 1GB Cyclone OCZ SLI DDR2-6400 
RAMHard DriveCoolingCooling
OCZ reaper seagate SATA ThermalTake V1 RocketFish 120mm case fan x2 
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post #4 of 4
also if u are intent on flashing it try using a usb thumbdrive with hp format tool and the Windows 98 Boot files, that way u can run a Dos environment just enough for flash, just find out who makes the flash chip(Award,AMI,etc.)
Draven
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500t Gigabyte B75M-D3H  Radeon 5670 1GB Samsung ULV DDR3-1333  
Hard DriveOSMonitorKeyboard
Intel 330  Windows Server 2012  Dynex 37 Mechanical 
PowerCaseMouse
Corsair CX430 NZXT Gamma Razer Deathadder 
  hide details  
Reply
Draven
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 2500t Gigabyte B75M-D3H  Radeon 5670 1GB Samsung ULV DDR3-1333  
Hard DriveOSMonitorKeyboard
Intel 330  Windows Server 2012  Dynex 37 Mechanical 
PowerCaseMouse
Corsair CX430 NZXT Gamma Razer Deathadder 
  hide details  
Reply
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