You mean by offering returns and warranty on products, often even when the device is long out of warranty? They're consistently ranked among the best customer service in the industry.
The bad press they've been getting of lawsuits and all?
You mean the lawsuit that they proved in a court of law, and won? They even showed smoking guns with Samsung saying "make it more like the iPhone", and emails from Google telling them to back off on their similarities to Apple design.
How they handle thing if there's a problem..remember the Your holding it wrong quote..that must of pissed of the user?
You mean by sending everyone free bumper cases for the antenna? I've had an iPhone 4 since it's launch and never had any antenna problems. Any phone can drop bars if you deathgrip the entire thing.
I may be a contrarian here on OCN, but I'm glad I don't belong to the club that can't wait to attack Apple for every little news byte that pops up. It's sad, and I can't imagine living with that sort of negativity all the time.