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evga 670 ftw backplate problem? and more?

post #1 of 7
Thread Starter 
Just got two backplates in for my cards, one went in perfectly, no issues. On the second card there was two problems. (this picture is not my card.
First, I noticed the screw that I circled would not come out. I stripped it a little and gave up, yes I was using a #0 screwdriver but it did not help. I called support and the nice guy told me that I could use the backplate without taking out that screw. So far so good, what do you guys think?

Secondly, the other two "things" I circled, the little black rectangles, were not on the card. I know I didn't knock them off or anything cause I am over cautious, but they just aren't there. I called back again, was told that those are just there to help with static and heat, and I should really be only concern if they were missing on the actual gpu. "ooooooooooook"...everything seems to be working fine, but, since I'm a lil ninny, I am worried. Any suggestions? Should I be ok?

Thanks in advance guys! biggrin.gif
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post #2 of 7
If you still have a warranty it'd be worth checking into an RMA if you run into problems.. I would be pretty paranoid about missing some of those things.
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post #3 of 7
if you really want the screw out then proceed to your local home improvement store and pick up a bit called "screw out." They are bits that are made specifically to take out stripped screws and are made in various sizes. I worked at Sears for about 5 years and sold thousands of them with the only complaint being that someone bought the wrong size or bought too large of a set lol.

examples

http://www.sears.com/search=screw%20out?storeId=10153&catalogId=12605&vName=Tools&viewItems=25&autoRedirect=true&redirectType=CAT_REC_PRED

http://www.lowes.com/Search=screw+extractor?storeId=10151&langId=-1&catalogId=10051&N=0&newSearch=true&Ntt=screw+extractor

http://www.homedepot.com/webapp/catalog/servlet/Search?storeId=10051&langId=-1&catalogId=10053&keyword=screw%20extractor&Ns=None&Ntpr=1&Ntpc=1&selectedCatgry=SEARCH+ALL
     
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post #4 of 7
Thread Starter 
The screw part I'm not so much concern about. Its the other things, the two black rectangle blocks that aren't on this card. Does anyone know what these are and if I should be concerned that much?
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post #5 of 7
I would instantly RMA if anything was missing from my GPU, they will mail you screws though if you are OK with keeping that card.I would also demand shipping costs be covered, or just get a refund from place of purchase.
    
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post #6 of 7
Quote:
Originally Posted by draterrojam View Post

The screw part I'm not so much concern about. Its the other things, the two black rectangle blocks that aren't on this card. Does anyone know what these are and if I should be concerned that much?

I would probably be concerned enough to RMA it.

If the card came with that defect I would also demand that they cover your shipping costs.
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post #7 of 7
Thread Starter 
just spoke to amazon about it, i am a prime customer. New card will be here Friday, old one will be shipped back in the mean time. Customer service on both ends was awesome but Amazon will get me the new card faster...which is understandable. Thanks for the help guys. thumb.gif

now my system feels a little naked with two 6pins just laying there...waiting..hoping... :-)
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