Overclock.net › Forums › Intel › Intel Motherboards › ASUS Motherboard Warranty/RMA Denied (plus awesome XFX Support)
New Posts  All Forums:Forum Nav:

ASUS Motherboard Warranty/RMA Denied (plus awesome XFX Support) - Page 2

post #11 of 155
From Newegg, it's like newegg knew where that arrow would be rolleyes.gif


Yours was missing resistors? Hard to tell.

Also from newegg's pics
 
Play Server
(10 items)
 
NAS
(14 items)
 
CPUCPUMotherboardRAM
Intel Xeon L5640 Intel Xeon L5640 Dell R710 Mobo Hynix 144GB DDR3 ECC PC3L-10600R 
Hard DrivePowerCaseOther
Intel X25-M G2 80GB Redundant 840W PSU Dell 710 2.5" - Google Search Appliance Dell Perc H700 Raid Controller 
OtherOther
Dell iDRAC6 Enterprise Mellanox Connectx-2 10Gb SFP+ NIC 
CPUCPUMotherboardRAM
Intel Xeon E5-2670 v1 Intel Xeon E5-2670 v1 SuperMicro X9DRL-iF 64GB Kingston ECC (kvr16r11d4/16HA) 
Hard DriveHard DriveHard DriveCooling
12x 4TB HGST 5K4000 SanDisk SSD 960GB (cache) 6x 8TB WD Red Scythe AP-29 
CoolingOSPowerCase
2x Noctua U9DXi4 FreeNAS Corsair AX750 Norco RPC-4224 
OtherOther
3x LSI 9211-8i (HBA) Mellanox Connectx-2 10Gb NIC 
  hide details  
Reply
 
Play Server
(10 items)
 
NAS
(14 items)
 
CPUCPUMotherboardRAM
Intel Xeon L5640 Intel Xeon L5640 Dell R710 Mobo Hynix 144GB DDR3 ECC PC3L-10600R 
Hard DrivePowerCaseOther
Intel X25-M G2 80GB Redundant 840W PSU Dell 710 2.5" - Google Search Appliance Dell Perc H700 Raid Controller 
OtherOther
Dell iDRAC6 Enterprise Mellanox Connectx-2 10Gb SFP+ NIC 
CPUCPUMotherboardRAM
Intel Xeon E5-2670 v1 Intel Xeon E5-2670 v1 SuperMicro X9DRL-iF 64GB Kingston ECC (kvr16r11d4/16HA) 
Hard DriveHard DriveHard DriveCooling
12x 4TB HGST 5K4000 SanDisk SSD 960GB (cache) 6x 8TB WD Red Scythe AP-29 
CoolingOSPowerCase
2x Noctua U9DXi4 FreeNAS Corsair AX750 Norco RPC-4224 
OtherOther
3x LSI 9211-8i (HBA) Mellanox Connectx-2 10Gb NIC 
  hide details  
Reply
post #12 of 155
Yet another asus horror story. Subbed to see if they actually do the right thing. I am so glad I dont own any asus products and now I never will. I have had to deal with xfx two times and both time went absolutely amazing and it was my fault. Never trust a 30 dollar power supply to run a 6870. The entire process with xfx only took a week and a half to send it in and receive a replacment and I had to go through the process twice because my poop psu.
Project Juniper
(15 items)
 
  
CPUMotherboardGraphicsRAM
phenom 955 4.2ghz 24/7 msi 870a fuzion power edition 10+1 phase EVGA gtx 460 768 2x4gb kingston hyper-x genisis 
Hard DriveOptical DriveCoolingCooling
seagate 7200 rpm 320gb none nzxt havik 140 H60 with dwood bracket 
OSMonitorKeyboardPower
win 7 pro 64 bit hp 2009m logitech 360 rosewill hive 550 
CaseMouse
nzxt phantom 410 white  logitech anywhere mx 
  hide details  
Reply
Project Juniper
(15 items)
 
  
CPUMotherboardGraphicsRAM
phenom 955 4.2ghz 24/7 msi 870a fuzion power edition 10+1 phase EVGA gtx 460 768 2x4gb kingston hyper-x genisis 
Hard DriveOptical DriveCoolingCooling
seagate 7200 rpm 320gb none nzxt havik 140 H60 with dwood bracket 
OSMonitorKeyboardPower
win 7 pro 64 bit hp 2009m logitech 360 rosewill hive 550 
CaseMouse
nzxt phantom 410 white  logitech anywhere mx 
  hide details  
Reply
post #13 of 155
I'd get a lawyer involved.
post #14 of 155
Quote:
Originally Posted by BeerPowered View Post

I'd get a lawyer involved.

I don't think it is worth to get a lawyer involved over $100-$200 in potential damages (nor there will one interested in taking this case on). But thanks to the OP for the heads up on ASUS RMA.
post #15 of 155
Man I knew Asus service was bad but this is horrible! This puts me in a rage just reading your story OP. I hope good things are to come for you.
VR
(13 items)
 
   
CPUMotherboardGraphicsRAM
4930k on H2O Asus RIVE GTX 1080Ti Ripjaws 16GB 2133Mhz 
Hard DriveMonitorMonitorPower
[x2] Samsung 830 RAID0  VR- HTC VIVE  Acer Predator X34 3440x1440 100Hz Gsync EVGA Classified SR-2 1200w 
AudioAudioAudioAudio
Fostex TH-900 Headphones Asus Xonar Essence One DAC Sennheiser HDVD800 Sennheiser HD800 
Audio
HiFiMan HE-5LE 
CPUMotherboardGraphicsRAM
Intel 3930K Asrock Extreme 11 x4 GTX Titan Quad SLI + EK Blocks Ripjaws Z 16gb 2133  
Hard DriveHard DriveCoolingMonitor
[x2] Samsung 830 SSD 128gb in Raid0 Samsung Spinpoint 2TB HDD D5 Pump, Alphacool NexXxoS Monsta 480 + RX360 R... [x3] Qnix 2560x1440 120hz 
PowerAudioAudio
EVGA SR-2 1200w  Asus Xonar Essence One Amp/DAC Sennheiser HD800 Headphones 
CPUMotherboardGraphicsRAM
Intel I7 3930k Asus RIVE EVGA GTX 670 Quad SLI Ripjaws Z 16GB 2133 CL11 
Hard DriveHard DriveCoolingMonitor
[x2] SSD Samsung 830 126GB RAID0 Samsung Spinpoint 2TB XSPC Raystorm Block, RX360, D5 [x3] ASUS VG278H 27" 3D Monitors 
PowerCase
EVGA Classified SR-2 1200w CM HAF X 942 
  hide details  
Reply
VR
(13 items)
 
   
CPUMotherboardGraphicsRAM
4930k on H2O Asus RIVE GTX 1080Ti Ripjaws 16GB 2133Mhz 
Hard DriveMonitorMonitorPower
[x2] Samsung 830 RAID0  VR- HTC VIVE  Acer Predator X34 3440x1440 100Hz Gsync EVGA Classified SR-2 1200w 
AudioAudioAudioAudio
Fostex TH-900 Headphones Asus Xonar Essence One DAC Sennheiser HDVD800 Sennheiser HD800 
Audio
HiFiMan HE-5LE 
CPUMotherboardGraphicsRAM
Intel 3930K Asrock Extreme 11 x4 GTX Titan Quad SLI + EK Blocks Ripjaws Z 16gb 2133  
Hard DriveHard DriveCoolingMonitor
[x2] Samsung 830 SSD 128gb in Raid0 Samsung Spinpoint 2TB HDD D5 Pump, Alphacool NexXxoS Monsta 480 + RX360 R... [x3] Qnix 2560x1440 120hz 
PowerAudioAudio
EVGA SR-2 1200w  Asus Xonar Essence One Amp/DAC Sennheiser HD800 Headphones 
CPUMotherboardGraphicsRAM
Intel I7 3930k Asus RIVE EVGA GTX 670 Quad SLI Ripjaws Z 16GB 2133 CL11 
Hard DriveHard DriveCoolingMonitor
[x2] SSD Samsung 830 126GB RAID0 Samsung Spinpoint 2TB XSPC Raystorm Block, RX360, D5 [x3] ASUS VG278H 27" 3D Monitors 
PowerCase
EVGA Classified SR-2 1200w CM HAF X 942 
  hide details  
Reply
post #16 of 155
Thanks for sharing your experience. I will from this day forward - avoid any Asus products.
Edited by rdr09 - 10/3/12 at 3:42am
Second Intel Rig
(16 items)
 
  
CPUMotherboardGraphicsRAM
2700 4.5/ 1.28 77 290 (2) 16 / 1866 
Hard DriveCoolingOSMonitor
1000 360/240 10 64 28 2160 
PowerCase
850 540 
  hide details  
Reply
Second Intel Rig
(16 items)
 
  
CPUMotherboardGraphicsRAM
2700 4.5/ 1.28 77 290 (2) 16 / 1866 
Hard DriveCoolingOSMonitor
1000 360/240 10 64 28 2160 
PowerCase
850 540 
  hide details  
Reply
post #17 of 155
Wow, am i glad i read this thread. I had heard ASUS CS was not very good, but this? Just wow.

I'll soon be moving to a 3930k but i've been undecided on the motherboard.

It WAS between a Rampage IV Extreme and the Extreme9. After reading this, decision made. Extreme9 it is.
Thunder
(13 items)
 
  
CPUMotherboardGraphicsRAM
5820k @ 4.5 ASUS X99-A Zotac 1080 Amp Extreme G.SKILL TZ F4-3200C14Q-32GTZ 13 13 13 28 1t 32... 
Hard DriveHard DriveHard DriveHard Drive
Samsung 850Pro 256GB WD RE (3x 2TB) in RAID0 WD Red 4TB samsung 960 evo 
CoolingOSMonitorPower
swiftech H240X W8.1 x64 QNIX QX2710LED 96Hz Rosewill Capstone-750-M  
Mouse
Corsair M65 
  hide details  
Reply
Thunder
(13 items)
 
  
CPUMotherboardGraphicsRAM
5820k @ 4.5 ASUS X99-A Zotac 1080 Amp Extreme G.SKILL TZ F4-3200C14Q-32GTZ 13 13 13 28 1t 32... 
Hard DriveHard DriveHard DriveHard Drive
Samsung 850Pro 256GB WD RE (3x 2TB) in RAID0 WD Red 4TB samsung 960 evo 
CoolingOSMonitorPower
swiftech H240X W8.1 x64 QNIX QX2710LED 96Hz Rosewill Capstone-750-M  
Mouse
Corsair M65 
  hide details  
Reply
post #18 of 155
Ugh, I got a board from memory express and second pcie slot dud. Memory express guy said it had some damaged capacitors (board still works though...) probably because i was an idiot and didnt take out the video cards properly... ANYWAYS long story short he just sent it for warranty, but after hearing this I got a sick feeling. All i want is 8x8x sli frown.gif,

http://support.asus.com/repair.aspx?no=568&Slanguage=en#

Based on this article they should AT LEAST repair it????

Also I think the second PCI-E port has the same problem as yours does, i think theres a homebrew way to fix it (or fry it).
post #19 of 155
^ LOL. Wow! Well none of those look like your OP. Especially Figure #10. It looks like that guy took a bat to it. Probably pissed off @ Asus's pathetic customer service. madsmiley.png
VR
(13 items)
 
   
CPUMotherboardGraphicsRAM
4930k on H2O Asus RIVE GTX 1080Ti Ripjaws 16GB 2133Mhz 
Hard DriveMonitorMonitorPower
[x2] Samsung 830 RAID0  VR- HTC VIVE  Acer Predator X34 3440x1440 100Hz Gsync EVGA Classified SR-2 1200w 
AudioAudioAudioAudio
Fostex TH-900 Headphones Asus Xonar Essence One DAC Sennheiser HDVD800 Sennheiser HD800 
Audio
HiFiMan HE-5LE 
CPUMotherboardGraphicsRAM
Intel 3930K Asrock Extreme 11 x4 GTX Titan Quad SLI + EK Blocks Ripjaws Z 16gb 2133  
Hard DriveHard DriveCoolingMonitor
[x2] Samsung 830 SSD 128gb in Raid0 Samsung Spinpoint 2TB HDD D5 Pump, Alphacool NexXxoS Monsta 480 + RX360 R... [x3] Qnix 2560x1440 120hz 
PowerAudioAudio
EVGA SR-2 1200w  Asus Xonar Essence One Amp/DAC Sennheiser HD800 Headphones 
CPUMotherboardGraphicsRAM
Intel I7 3930k Asus RIVE EVGA GTX 670 Quad SLI Ripjaws Z 16GB 2133 CL11 
Hard DriveHard DriveCoolingMonitor
[x2] SSD Samsung 830 126GB RAID0 Samsung Spinpoint 2TB XSPC Raystorm Block, RX360, D5 [x3] ASUS VG278H 27" 3D Monitors 
PowerCase
EVGA Classified SR-2 1200w CM HAF X 942 
  hide details  
Reply
VR
(13 items)
 
   
CPUMotherboardGraphicsRAM
4930k on H2O Asus RIVE GTX 1080Ti Ripjaws 16GB 2133Mhz 
Hard DriveMonitorMonitorPower
[x2] Samsung 830 RAID0  VR- HTC VIVE  Acer Predator X34 3440x1440 100Hz Gsync EVGA Classified SR-2 1200w 
AudioAudioAudioAudio
Fostex TH-900 Headphones Asus Xonar Essence One DAC Sennheiser HDVD800 Sennheiser HD800 
Audio
HiFiMan HE-5LE 
CPUMotherboardGraphicsRAM
Intel 3930K Asrock Extreme 11 x4 GTX Titan Quad SLI + EK Blocks Ripjaws Z 16gb 2133  
Hard DriveHard DriveCoolingMonitor
[x2] Samsung 830 SSD 128gb in Raid0 Samsung Spinpoint 2TB HDD D5 Pump, Alphacool NexXxoS Monsta 480 + RX360 R... [x3] Qnix 2560x1440 120hz 
PowerAudioAudio
EVGA SR-2 1200w  Asus Xonar Essence One Amp/DAC Sennheiser HD800 Headphones 
CPUMotherboardGraphicsRAM
Intel I7 3930k Asus RIVE EVGA GTX 670 Quad SLI Ripjaws Z 16GB 2133 CL11 
Hard DriveHard DriveCoolingMonitor
[x2] SSD Samsung 830 126GB RAID0 Samsung Spinpoint 2TB XSPC Raystorm Block, RX360, D5 [x3] ASUS VG278H 27" 3D Monitors 
PowerCase
EVGA Classified SR-2 1200w CM HAF X 942 
  hide details  
Reply
post #20 of 155
Really makes you think. A 5 year warranty sounds good on paper but if the company will not honor that warranty it makes it absolutely useless.
Assimilator
(16 items)
 
Backup
(12 items)
 
s939
(11 items)
 
CPUMotherboardGraphicsRAM
Intel i7 4770k Gigabyte z97x-soc force XFX R7 260X Crucial Ballistix Sport LP  
Hard DriveHard DriveCoolingCooling
Crucial M500 Seagate  EK-KIT L120 Swiftech MCR-H220 
OSMonitorKeyboardPower
Arch Linux x86-64 HP E201 Cooler Master Rapid-i mx red/green led EVGA SuperNOVA 850B2 
CaseMouseMouse PadAudio
Corsair C70 Perixx MX-1800R Something from Radio Shack Altec Lansing 2.1 
CPUMotherboardGraphicsRAM
i5 4690k Gigabyte Z97x-ud3h-bk MSI r7770 Crucial 
Hard DriveHard DriveCoolingOS
Crucial m4 240GB Seagate Corsair H60 Arch Linux 
MonitorKeyboardPowerCase
HP 2009m Noppoo Lolita 87 Corsair HX650 Cooler Master Haf 912 
CPUMotherboardGraphicsRAM
AMD Opteron 185 DFI LANPARTY UT nF4 SLI-DR Expert EVGA 8800 GTS Corsair XMS-4000PT DDR500 
Hard DriveOptical DriveCoolingOS
Seagate Asus Thermalright XP-90  XP Pro 
PowerCaseAudio
Ultra XFinity Chrome ULT-XF500  Ultra Wizard ALC850 
  hide details  
Reply
Assimilator
(16 items)
 
Backup
(12 items)
 
s939
(11 items)
 
CPUMotherboardGraphicsRAM
Intel i7 4770k Gigabyte z97x-soc force XFX R7 260X Crucial Ballistix Sport LP  
Hard DriveHard DriveCoolingCooling
Crucial M500 Seagate  EK-KIT L120 Swiftech MCR-H220 
OSMonitorKeyboardPower
Arch Linux x86-64 HP E201 Cooler Master Rapid-i mx red/green led EVGA SuperNOVA 850B2 
CaseMouseMouse PadAudio
Corsair C70 Perixx MX-1800R Something from Radio Shack Altec Lansing 2.1 
CPUMotherboardGraphicsRAM
i5 4690k Gigabyte Z97x-ud3h-bk MSI r7770 Crucial 
Hard DriveHard DriveCoolingOS
Crucial m4 240GB Seagate Corsair H60 Arch Linux 
MonitorKeyboardPowerCase
HP 2009m Noppoo Lolita 87 Corsair HX650 Cooler Master Haf 912 
CPUMotherboardGraphicsRAM
AMD Opteron 185 DFI LANPARTY UT nF4 SLI-DR Expert EVGA 8800 GTS Corsair XMS-4000PT DDR500 
Hard DriveOptical DriveCoolingOS
Seagate Asus Thermalright XP-90  XP Pro 
PowerCaseAudio
Ultra XFinity Chrome ULT-XF500  Ultra Wizard ALC850 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel Motherboards
Overclock.net › Forums › Intel › Intel Motherboards › ASUS Motherboard Warranty/RMA Denied (plus awesome XFX Support)