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Explorer.EXE Appcrash

post #1 of 10
Thread Starter 
jcgriff autoruns perfmon results.zip 2003k .zip file First time seeing this today. Would just randomly appear. Happened 3 times already, same message. Explorer.exe crashes and the mouse cursor lags for 3 seconds before returning to normal.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: StackHash_3aae
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 3aae
Additional Information 2: 3aae91d5f993558547828aa186f198d5
Additional Information 3: 468a
Additional Information 4: 468a1fddec768296116210ed2ada111c
Edited by JesusRex - 10/1/12 at 6:52pm
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post #2 of 10
Have you installed any shell extensions lately?
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post #3 of 10
Install anything new? Delete anything new and if that does not work, try using system restore to fix problem.
 
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post #4 of 10
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

Have you installed any shell extensions lately?
No, just updated Firefox 15 to 16 but I haven't been using it because it's been acting funny. Using SRWare Iron portable.

I'm going to attach more information to first post.
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post #5 of 10
Quote:
Originally Posted by JesusRex View Post

No, just updated Firefox 15 to 16 but I haven't been using it because it's been acting funny. Using SRWare Iron portable.
I'm going to attach more information to first post.

If you can get the crash dump (if any) that'd be great.
BTW the issue is occurring because of a heap overrun and DEP is getting in the way (c0000374)... at first glance anyway, I'm part assuming.
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post #6 of 10
Saw your files - is this file available?
Code:
C:\Users\Vlad\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_9912ca4aec7435c0bd2fa684bfc4a913c4a6a1e8_160f1e43

Or any of these:
Code:
Mon 10/01/2012 21:41:40.47 
      2124   10/1/2012    2:37:53 PM  "C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_0_ff109b8e6ff4d05d9a6d51ed29594fae5ed875d_cab_098014e9\Report.wer"
      2124   10/1/2012    2:37:53 PM  "C:\Users\All Users\Microsoft\Windows\WER\ReportQueue\NonCritical_0_ff109b8e6ff4d05d9a6d51ed29594fae5ed875d_cab_098014e9\Report.wer"
     21430   10/1/2012    9:07:13 PM  "C:\Users\Vlad\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_9912ca4aec7435c0bd2fa684bfc4a913c4a6a1e8_05cc8629\Report.wer"
     19300   10/1/2012    1:17:58 PM  "C:\Users\Vlad\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_9912ca4aec7435c0bd2fa684bfc4a913c4a6a1e8_0d22ec42\Report.wer"
     18662   10/1/2012    9:10:03 PM  "C:\Users\Vlad\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_9912ca4aec7435c0bd2fa684bfc4a913c4a6a1e8_160f1e43\Report.wer"
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post #7 of 10
Thread Starter 
Just checked, none of those files exist.
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post #8 of 10
Quote:
Originally Posted by JesusRex View Post

Just checked, none of those files exist.

I hate that tongue.gif
Is the issue still occurring or easily reproducible now?
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Ol' Sandy
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post #9 of 10
Thread Starter 
No, hasn't happened lately. Last one was about an hour ago. Doctor, can you tell me how long my computer has to live? Haha, can you tell anything from all the stuff that I uploaded?
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Crucial M4 128GB Samsung 830 128GB Hitachi 1TB WD Blue WD10EZEX 1TB 
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WD10EALS Megahalems B3 Windows 7 x64 Asus VE228H 21.5" LED BackLight LCD ASCR 10,000... 
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PC
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i7 920 D0 Asus Rampage II Extreme ASUS GTX 570 Mushkin 6GB DDR3  
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Crucial M4 128GB Samsung 830 128GB Hitachi 1TB WD Blue WD10EZEX 1TB 
Hard DriveCoolingOSMonitor
WD10EALS Megahalems B3 Windows 7 x64 Asus VE228H 21.5" LED BackLight LCD ASCR 10,000... 
KeyboardPowerCaseMouse
Logitech G15 v1 Thermaltake Toughpower TX775M Fractal Design Arc Midi CM Storm Spawn & Logitech G400 
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Steelseries QCK+ Asus Xonar DG Audio Technica M-50S 
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post #10 of 10
Quote:
Originally Posted by JesusRex View Post

No, hasn't happened lately. Last one was about an hour ago. Doctor, can you tell me how long my computer has to live? Haha, can you tell anything from all the stuff that I uploaded?

No there's nothing obvious, but you may want to check for updates on these:

- 7-zip
- Virtual Clone Drive
- ESET Nod32
- Internet Download Manager
- Malwarebytes

These all have Explorer shell extensions and in 80% of cases, Explorer crashes are due to a buggy shell extension.
Ol' Sandy
(28 items)
 
"Zeus"
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Elite Preview
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CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
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Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
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Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
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Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
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VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
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Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
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256GB SSD Windows 10 Insider Preview 
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Ol' Sandy
(28 items)
 
"Zeus"
(12 items)
 
Elite Preview
(6 items)
 
CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
Hard DriveOS
256GB SSD Windows 10 Insider Preview 
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