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BSOD while running AS SSD

post #1 of 39
Thread Starter 
I was running AS SSD to see what kind of speeds my Crucial M4 256GB would get. Half way through the benchmark, my laptop failed and had to restart. Here are the files Windows suggested could help to ID the problem.

Can someone with knowledge of these kind of things help me to find what the issue is?

BSOD.zip 35k .zip file
post #2 of 39
Hi! What firmware is your Crucial SSD on?

From your crash dump it appears it was caused by a combination of memory corruption + a problem read from the disk.

The crash dump analysis has shown that the volmgrx.sys driver (Volume Manager Extension Driver) which amongst others, handles dynamic volumes, has been corrupted in memory.
Code:
CHKIMG_EXTENSION: !chkimg -lo 50 -d !volmgrx
    fffff88000e93000-fffff88000e9302b  44 bytes - volmgrx!VmxpQueueGetNotificationsIrp <PERF> (volmgrx+0x1000)
        [ 90 90 90 90 90 90 90 90:00 00 00 00 00 00 00 00 ]
    fffff88000e9302d-fffff88000e93030  4 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+1d (+0x2d)
        [ 0f 85 6e 19:00 00 00 00 ]
    fffff88000e93033-fffff88000e93054  34 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+23 (+0x06)
        [ 48 8b 7a 10 48 89 6c 24:00 00 00 00 00 00 00 00 ]
    fffff88000e93057-fffff88000e93060  10 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+47 (+0x24)
        [ 48 39 6a 08 74 0a 48 8b:00 00 00 00 00 00 00 00 ]
    fffff88000e93064-fffff88000e93073  16 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+54 (+0x0d)
        [ 8b 68 10 48 8b 43 08 48:00 00 00 00 00 00 00 00 ]
    fffff88000e93077-fffff88000e93080  10 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+67 (+0x13)
        
-- SNIP --

    fffff88000e9332f-fffff88000e93333  5 bytes - volmgrx!VmxpReadWriteCompletionRoutine+4f (+0x06)
        [ 48 8d 05 fa 0c:00 00 00 00 00 ]
    fffff88000e93336-fffff88000e9333c  7 bytes - volmgrx!VmxpReadWriteCompletionRoutine+56 (+0x07)
        [ 4c 3b c0 0f 85 66 13:00 00 00 00 00 00 00 ]
    fffff88000e9333f-fffff88000e93341  3 bytes - volmgrx!VmxpReadWriteCompletionRoutine+5f (+0x09)
        [ 80 b9 85:00 00 00 ]
    fffff88000e93346-fffff88000e9334b  6 bytes - volmgrx!VmxpReadWriteCompletionRoutine+66 (+0x07)
        [ 48 8d 05 63 99 01:00 00 00 00 00 00 ]
    fffff88000e9334d-fffff88000e93353  7 bytes - volmgrx!VmxpReadWriteCompletionRoutine+6d (+0x07)
        [ 48 89 01 0f 85 c8 12:00 00 00 00 00 00 00 ]
    fffff88000e93356-fffff88000e93358  3 bytes - volmgrx!VmxpReadWriteCompletionRoutine+76 (+0x09)
        [ 80 bf 84:00 00 00 ]
    fffff88000e9335d-fffff88000e93360  4 bytes - volmgrx!VmxpReadWriteCompletionRoutine+7d (+0x07)
        [ 0f 85 da 12:00 00 00 00 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3711 errors : !volmgrx (fffff88000e93000-fffff88000e93fff)


As you can see above there are 3711 errors.

I also require some more information, if you could please see here: http://www.overclock.net/t/1288510/blue-screen-of-death-bsod-posting-instructions-windows-8-7-vista/0_50

smile.gif
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post #3 of 39
Thread Starter 
First of all, thanks for the help, I appreciate it!

My Crucial M4, in the laptop, was running on 0309 at the time of the BSOD. I updated it to 000F after posting this thread. 000F is a stable driver and my PC is running just fine on it. I thought I had updated both my PC and my laptop SSD, however, that wasn't the case. I am aware that 000F is not the latest driver for the M4s, I just think there is no need to update to the latest as it doesn't resolve any critical errors and other users have reported certain issues after updating to the latest drivers.

I hope the issue is resolved now. If it happens again, I will post it in this thread.

Also, 3711 errors sound pretty bad. Should I be concerned?
Edited by Sevada88 - 10/3/12 at 6:22pm
post #4 of 39
Quote:
Originally Posted by Sevada88 View Post

First of all, thanks for the help, I appreciate it!
My Crucial M4, in the laptop, was running on 0309 at the time of the BSOD. I updated it to 000F after posting this thread. 000F is a stable driver and my PC is running just fine on it. I thought I had updated both my PC and my laptop SSD, however, that wasn't the case. I am aware that 000F is not the latest driver for the M4s, I just think there is no need to update to the latest as it doesn't resolve any critical errors and other users have reported certain issues after updating to the latest drivers.
I hope the issue is resolved now. If it happens again, I will post it in this thread.
Also, 3711 errors sound pretty bad. Should I be concerned?

000F is fine.

Those errors were ONLY at that point in time. Unless it continues to occur there is no great cause for concern.
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post #5 of 39
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

000F is fine.
Those errors were ONLY at that point in time. Unless it continues to occur there is no great cause for concern.

Alright, good to know. Thanks!

EDIT: wink.gif
Edited by Sevada88 - 10/4/12 at 4:24am
post #6 of 39
Quote:
Originally Posted by Sevada88 View Post

Alright, god to know. Thanks!

To which "god" do you refer? tongue.gif
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post #7 of 39
Thread Starter 
Seems like updating to the latest firmware didn't resolve the issue. Here are the dump files created after the BSODs occurred today and yesterday.

Dump files.zip 50k .zip file

I'll get you the rest of the information.
post #8 of 39
Quote:
Originally Posted by Sevada88 View Post

Seems like updating to the latest firmware didn't resolve the issue. Here are the dump files created after the BSODs occurred today and yesterday.
Dump files.zip 50k .zip file
I'll get you the rest of the information.

Thanks, I'll have a look. BTW, I got your PM smile.gif

It doesn't look good...
Code:
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40007268, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 0000000031f8b860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88000e4df40, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

And this ONLY happens while running AS SSD? What about other SSD benchmark tools?

Also your AMD drivers look out of date:
Code:
Modulenaam:                 atikmdag
Weergegeven naam:           atikmdag
Datum koppeling:            18-8-2009 5:05:47

I notice you also have Daemon Tools installed. Can you remove it for the time being? I'd also recommending removing AVG and replacing it with Microsoft Security Essentials, also for the time being. If the issue is still present after removing these pieces of software, you can re-install them.

If you are not using GEAR CD/DVD burning software, I'd recommend to remove that also smile.gif

Additionally, can you check for driver updates to the following:
Code:
Modulenaam:                 NETw5s64
Weergegeven naam:           Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit
Datum koppeling:            15-9-2009 21:40:39

Modulenaam:                 netw5v64
Weergegeven naam:           Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit
Datum koppeling:            26-3-2009 17:21:24

Modulenaam:                 RTHDMIAzAudService (Realtek Audio)
Weergegeven naam:           Service for HDMI
Datum koppeling:            24-6-2009 12:23:22

Could you also post the rest of the specifications (or the model) of your laptop? (Hard to read in non-English system info! tongue.gif)
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post #9 of 39
Thread Starter 
Quote:
It doesn't look good...

Oh oh, doesn't look good? Is my laptop going to die rolleyes.gif or is there something wrong with my SSD?

Could it be that the SSD is malfunctioning due to heat production? My laptop gets quite hot but I haven't had any issues with it in the past.
Quote:
And this ONLY happens while running AS SSD? What about other SSD benchmark tools?

No, the first time it happened was during an AS SSD benchmark, hence the title. But the last two times, after updating the SSD firmware, were random.
Quote:
I notice you also have Daemon Tools installed. Can you remove it for the time being? I'd also recommending removing AVG and replacing it with Microsoft Security Essentials, also for the time being. If the issue is still present after removing these pieces of software, you can re-install them.

If you are not using GEAR CD/DVD burning software, I'd recommend to remove that also

Additionally, can you check for driver updates to the following:

I'll follow your advice on all these.
Quote:
Could you also post the rest of the specifications (or the model) of your laptop? (Hard to read in non-English system info! )

Of course, and sorry about the language.

It's an Acer Aspire 5738 (Specs)
Current OS: Windows 7, x64, retail
Original OS: Vista, x86
Age of system: 4 years old
Age of OS installation: Installed 10 months ago when I replaced the HDD with an 265GB SSD from Crucial
Edited by Sevada88 - 10/9/12 at 6:29am
post #10 of 39
Quote:
Originally Posted by Sevada88 View Post

Oh oh, doesn't look good? Is my laptop going to die rolleyes.gif or is there something wrong with my SSD?
Could it be that the SSD is malfunctioning due to heat production? My laptop gets quite hot but I haven't had any issues with it in the past.
No, the first time it happened was during an AS SSD benchmark, hence the title. But the last two times, after updating the SSD firmware, were random.
I'll follow your advice on all these.
Of course, and sorry about the language.
It's an Acer Aspire 5738 (Specs)
Current OS: Windows 7, x64, retail
Original OS: Vista, x86
Age of system: 4 years old
Age of OS installation: Installed 10 months ago when I replaced the HDD with an 265GB SSD from Crucial

At this point I am suspecting the SSD is either faulty or the disk controller on the laptop is faulty. I am going to have another eye-ball over your files but, bare with me!

One question but: Are the BSODs occurring randomly now, or are they still only just occurring running AS SSD?
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CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
Hard DriveOS
256GB SSD Windows 10 Insider Preview 
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