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Extremely Slow Laptop After Format

post #1 of 5
Thread Starter 
I just re-formatted a friend's laptop and installed a fresh, new copy of Windows 7 Professional on it. However, it's preforming extremely slow for some reason. The CPU monitor in task manager is showing it maxing out at 100% while doing simple things like opening programs or anything. I can't say that I've ever experienced a problem like this before, and to my knowledge, have no idea what could be going on. Could it possibly be the build of the OS that I have? I lost the original Professional disk that a friend made me and got this new one from my CIT (Computer Info Tech) teacher that is able to distribute free copies for home use and etc. Help is greatly appreciated guys! Thanks in advanced!

Quick Update: I just went into the other room to see how it's doing. And the CPU is at about 88%-100% while running NOTHING else other than Windows Update.
Black and Blue v2
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(14 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 2500K Z68 Extreme3 Gen3 Gigabyte GeForce GTX 760 Corsair Vengeance 8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 Seagate Barracuda 750GB LITEON CD/DVD w/Lightscribe Cooler Maser Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 Pro x64 Acer S232HL(main)/Acer 231HL(secondary)/Vizio 3... Logitech Illuminated Keyboard Corsair TX 650W 
CaseMouseAudio
NZXT Phantom Logitech G300 Gaming Mouse Altec Lansing 2.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 620 NF980-G65 (MS-7612) NVIDIA GeForce 9800 GTX+ Corsair  
RAMHard DriveOptical DriveOS
Corsair  Seagate Barricuda 750GB LG DVD Writer/Drive Windows 7 Ultimate 64-Bit 
MonitorKeyboardPowerCase
Acer S232HL abid 23" Class Widescreen LED Monitor Microsoft Wireless Desktop 3000 Keyboard Corsair 650W ATX NZXT M59 Gaming Case 
MouseMouse Pad
Microsoft Wireless Desktop 3000 Mouse None 
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Black and Blue v2
(15 items)
 
Black and Blue
(14 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 2500K Z68 Extreme3 Gen3 Gigabyte GeForce GTX 760 Corsair Vengeance 8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 Seagate Barracuda 750GB LITEON CD/DVD w/Lightscribe Cooler Maser Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 Pro x64 Acer S232HL(main)/Acer 231HL(secondary)/Vizio 3... Logitech Illuminated Keyboard Corsair TX 650W 
CaseMouseAudio
NZXT Phantom Logitech G300 Gaming Mouse Altec Lansing 2.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 620 NF980-G65 (MS-7612) NVIDIA GeForce 9800 GTX+ Corsair  
RAMHard DriveOptical DriveOS
Corsair  Seagate Barricuda 750GB LG DVD Writer/Drive Windows 7 Ultimate 64-Bit 
MonitorKeyboardPowerCase
Acer S232HL abid 23" Class Widescreen LED Monitor Microsoft Wireless Desktop 3000 Keyboard Corsair 650W ATX NZXT M59 Gaming Case 
MouseMouse Pad
Microsoft Wireless Desktop 3000 Mouse None 
  hide details  
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post #2 of 5
Quote:
Originally Posted by SolidSnake1162 View Post

I just re-formatted a friend's laptop and installed a fresh, new copy of Windows 7 Professional on it. However, it's preforming extremely slow for some reason. The CPU monitor in task manager is showing it maxing out at 100% while doing simple things like opening programs or anything. I can't say that I've ever experienced a problem like this before, and to my knowledge, have no idea what could be going on. Could it possibly be the build of the OS that I have? I lost the original Professional disk that a friend made me and got this new one from my CIT (Computer Info Tech) teacher that is able to distribute free copies for home use and etc. Help is greatly appreciated guys! Thanks in advanced!
Quick Update: I just went into the other room to see how it's doing. And the CPU is at about 88%-100% while running NOTHING else other than Windows Update
.

Windows update can completely hammer a CPU while updates are installing. Anyway, show tasks from all users, sort them by CPU usage, take a screenshot, and also run CCleaner to see what all loads at startup (alternatively, msconfig will probably let you disable said program, but you have to wade through legit Windows services to eventually find 3rd-party software.. basically, CC is faster). Thirdly, I'd run A^2 Hijack free- you might be able to find a task that's completely hammering the CPU and force kill it, and further delete whatever .exe is responsible. http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&ved=0CCIQFjAA&url=http%3A%2F%2Fwww.hijackfree.com%2F&ei=oMlsUPyQJoWzygGCp4DYBA&usg=AFQjCNFKkCtM1h-ijJdvD440MOLNiVlXZg&sig2=RglhhAf-sAQrluKgzJ7qvQ

But to start, check what tasks are running, take a print screen, go from there. If you're not 100% on the A^2 thing, don't delete any files, just ask (or google them).

One last thing, does the laptop have an SSD? If it's not 4k aligned then that'll make it go relatively slow.
 
Lanbox Lite
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CPUGraphicsRAMHard Drive
i3-2310M Intel HD 3000 8GB DDR3 Samsung 830 64GB SSD 
Hard DriveOSMonitorCase
640GB Hitachi HDD Windows 7 13.3" LCD Magnesium Alloy, 3.2lbs 
CPUMotherboardGraphicsRAM
Phenom II X4 955 BE Gigabyte GA-MA78GPM-UD2H MSI Hawk R5770 3x2GB G.Skill DDR2 800 4-4-4-12 
Hard DriveHard DriveOptical DriveCooling
1TB Samsung Spinpoint F3 250 GB WD Caviar Black Samsung 20X DVD-R/RW Thermaltake MaxOrb 
CoolingOSMonitorPower
Noctua NF-B9-1600 Windows 7 Pro 64-bit BenQ E2420HD, 24" 1920x1080 TT Purepower 500W 
Case
TT Lanbox Lite 
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Lanbox Lite
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CPUGraphicsRAMHard Drive
i3-2310M Intel HD 3000 8GB DDR3 Samsung 830 64GB SSD 
Hard DriveOSMonitorCase
640GB Hitachi HDD Windows 7 13.3" LCD Magnesium Alloy, 3.2lbs 
CPUMotherboardGraphicsRAM
Phenom II X4 955 BE Gigabyte GA-MA78GPM-UD2H MSI Hawk R5770 3x2GB G.Skill DDR2 800 4-4-4-12 
Hard DriveHard DriveOptical DriveCooling
1TB Samsung Spinpoint F3 250 GB WD Caviar Black Samsung 20X DVD-R/RW Thermaltake MaxOrb 
CoolingOSMonitorPower
Noctua NF-B9-1600 Windows 7 Pro 64-bit BenQ E2420HD, 24" 1920x1080 TT Purepower 500W 
Case
TT Lanbox Lite 
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post #3 of 5
Thread Starter 
I'll do that just as soon as it's done installing the new updates. However, I didn't really make myself clear when I forgot to put in that when I said I opened windows update, it was before it was scanning/installing any updates. It was simply launching the program itself.
Black and Blue v2
(15 items)
 
Black and Blue
(14 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 2500K Z68 Extreme3 Gen3 Gigabyte GeForce GTX 760 Corsair Vengeance 8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 Seagate Barracuda 750GB LITEON CD/DVD w/Lightscribe Cooler Maser Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 Pro x64 Acer S232HL(main)/Acer 231HL(secondary)/Vizio 3... Logitech Illuminated Keyboard Corsair TX 650W 
CaseMouseAudio
NZXT Phantom Logitech G300 Gaming Mouse Altec Lansing 2.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 620 NF980-G65 (MS-7612) NVIDIA GeForce 9800 GTX+ Corsair  
RAMHard DriveOptical DriveOS
Corsair  Seagate Barricuda 750GB LG DVD Writer/Drive Windows 7 Ultimate 64-Bit 
MonitorKeyboardPowerCase
Acer S232HL abid 23" Class Widescreen LED Monitor Microsoft Wireless Desktop 3000 Keyboard Corsair 650W ATX NZXT M59 Gaming Case 
MouseMouse Pad
Microsoft Wireless Desktop 3000 Mouse None 
  hide details  
Reply
Black and Blue v2
(15 items)
 
Black and Blue
(14 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 2500K Z68 Extreme3 Gen3 Gigabyte GeForce GTX 760 Corsair Vengeance 8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 Seagate Barracuda 750GB LITEON CD/DVD w/Lightscribe Cooler Maser Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 Pro x64 Acer S232HL(main)/Acer 231HL(secondary)/Vizio 3... Logitech Illuminated Keyboard Corsair TX 650W 
CaseMouseAudio
NZXT Phantom Logitech G300 Gaming Mouse Altec Lansing 2.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 620 NF980-G65 (MS-7612) NVIDIA GeForce 9800 GTX+ Corsair  
RAMHard DriveOptical DriveOS
Corsair  Seagate Barricuda 750GB LG DVD Writer/Drive Windows 7 Ultimate 64-Bit 
MonitorKeyboardPowerCase
Acer S232HL abid 23" Class Widescreen LED Monitor Microsoft Wireless Desktop 3000 Keyboard Corsair 650W ATX NZXT M59 Gaming Case 
MouseMouse Pad
Microsoft Wireless Desktop 3000 Mouse None 
  hide details  
Reply
post #4 of 5
Thread Starter 
Alright, so I don't know what's going on with this thing. It's still slow as can be most of the time. I'm starting to think that it could possibly be a hardware problem or something, but I'm not sure what it could be. Any ideas?
Black and Blue v2
(15 items)
 
Black and Blue
(14 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 2500K Z68 Extreme3 Gen3 Gigabyte GeForce GTX 760 Corsair Vengeance 8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 Seagate Barracuda 750GB LITEON CD/DVD w/Lightscribe Cooler Maser Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 Pro x64 Acer S232HL(main)/Acer 231HL(secondary)/Vizio 3... Logitech Illuminated Keyboard Corsair TX 650W 
CaseMouseAudio
NZXT Phantom Logitech G300 Gaming Mouse Altec Lansing 2.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 620 NF980-G65 (MS-7612) NVIDIA GeForce 9800 GTX+ Corsair  
RAMHard DriveOptical DriveOS
Corsair  Seagate Barricuda 750GB LG DVD Writer/Drive Windows 7 Ultimate 64-Bit 
MonitorKeyboardPowerCase
Acer S232HL abid 23" Class Widescreen LED Monitor Microsoft Wireless Desktop 3000 Keyboard Corsair 650W ATX NZXT M59 Gaming Case 
MouseMouse Pad
Microsoft Wireless Desktop 3000 Mouse None 
  hide details  
Reply
Black and Blue v2
(15 items)
 
Black and Blue
(14 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 2500K Z68 Extreme3 Gen3 Gigabyte GeForce GTX 760 Corsair Vengeance 8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 Seagate Barracuda 750GB LITEON CD/DVD w/Lightscribe Cooler Maser Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 Pro x64 Acer S232HL(main)/Acer 231HL(secondary)/Vizio 3... Logitech Illuminated Keyboard Corsair TX 650W 
CaseMouseAudio
NZXT Phantom Logitech G300 Gaming Mouse Altec Lansing 2.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 620 NF980-G65 (MS-7612) NVIDIA GeForce 9800 GTX+ Corsair  
RAMHard DriveOptical DriveOS
Corsair  Seagate Barricuda 750GB LG DVD Writer/Drive Windows 7 Ultimate 64-Bit 
MonitorKeyboardPowerCase
Acer S232HL abid 23" Class Widescreen LED Monitor Microsoft Wireless Desktop 3000 Keyboard Corsair 650W ATX NZXT M59 Gaming Case 
MouseMouse Pad
Microsoft Wireless Desktop 3000 Mouse None 
  hide details  
Reply
post #5 of 5
Run some diagnostics. Western Digital Data Lifeguard, for the HDD. HCI Memtest (google it), for RAM. You'll have to run 1 instance of Memtest per 2GB of RAM, and allocate ~2000MB to each.

If you run cmd.exe as Administrator, type "sfc /scannow". This will search for any errors in the system32 files, and fix them. You could also try to run the W7 recovery and try startup repair (I believe they both do essentially the same thing; not 100% sure). Also, chkdsk - this is a bit different from the sfc thing.

At any rate I'm most interested in seeing all the processes that are running.
 
Lanbox Lite
(16 items)
 
 
CPUGraphicsRAMHard Drive
i3-2310M Intel HD 3000 8GB DDR3 Samsung 830 64GB SSD 
Hard DriveOSMonitorCase
640GB Hitachi HDD Windows 7 13.3" LCD Magnesium Alloy, 3.2lbs 
CPUMotherboardGraphicsRAM
Phenom II X4 955 BE Gigabyte GA-MA78GPM-UD2H MSI Hawk R5770 3x2GB G.Skill DDR2 800 4-4-4-12 
Hard DriveHard DriveOptical DriveCooling
1TB Samsung Spinpoint F3 250 GB WD Caviar Black Samsung 20X DVD-R/RW Thermaltake MaxOrb 
CoolingOSMonitorPower
Noctua NF-B9-1600 Windows 7 Pro 64-bit BenQ E2420HD, 24" 1920x1080 TT Purepower 500W 
Case
TT Lanbox Lite 
  hide details  
Reply
 
Lanbox Lite
(16 items)
 
 
CPUGraphicsRAMHard Drive
i3-2310M Intel HD 3000 8GB DDR3 Samsung 830 64GB SSD 
Hard DriveOSMonitorCase
640GB Hitachi HDD Windows 7 13.3" LCD Magnesium Alloy, 3.2lbs 
CPUMotherboardGraphicsRAM
Phenom II X4 955 BE Gigabyte GA-MA78GPM-UD2H MSI Hawk R5770 3x2GB G.Skill DDR2 800 4-4-4-12 
Hard DriveHard DriveOptical DriveCooling
1TB Samsung Spinpoint F3 250 GB WD Caviar Black Samsung 20X DVD-R/RW Thermaltake MaxOrb 
CoolingOSMonitorPower
Noctua NF-B9-1600 Windows 7 Pro 64-bit BenQ E2420HD, 24" 1920x1080 TT Purepower 500W 
Case
TT Lanbox Lite 
  hide details  
Reply
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