Originally Posted by alancsalt
Valgaur says you can tell them the truth and as long as the writing on your IHS is intact it is all AOK.
No need for shenanigans.
This. They (as well they should) cover their warranty exactly as they stated it:
EXTENT OF LIMITED WARRANTY
Intel does not warrant that the Product will be free from design defects or errors known as “errata.” Current characterized errata are available upon request. Further, this Limited Warranty does NOT cover:
• any costs associated with the repair or replacement of the Product including labor, installation or other costs incurred by you, and in particular, any costs relating to the removal or replacement of any Product that is soldered or otherwise permanently affixed to any printed circuit board; OR
• damage to the Product due to external causes, including accident, problems with electrical power, abnormal electrical, mechanical or environmental conditions, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing; OR
• any Product which has been modified or operated outside of Intel’s publicly available specifications or where the original identification markings (trademark or serial number) has been removed, altered or obliterated from the Product.
Therefore - as long as the damage does not occur as a result of the delidding itself (i.e. you scratched the PCB during delidding with a blade or cracked it using a vise) and the damage is not otherwise excluded (i.e. electrical system short, etc.) then it should be covered. I would think their take on this is similar to other consumer goods as related to the Magnuson-Moss Warranty Act
. Essentially, that just says that a warranty provider cannot void that warranty just because you didn't use it exactly
as expected - provided that you didn't directly and/or intentionally damage the product through misuse. If it weren't for that - a company like Intel could refuse to support a warranty simply because you used an aftermarket CPU cooler - or because you used it on a non-Intel motherboard.
It's rare, but occasionally the government actually works to the advantage of the populace.
So the tl;dr is - if the delidding process kills the chip... you're out a chip... if it doesn't and the chip is bad for another reason not excluded by the warranty... it's a valid return.