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Rather wierd error

post #1 of 3
Thread Starter 
Ok guys

Tonight my computer acted up after turning it back on from installing a program that lets you upload stuff to samsung phones and i have posted a screenshot of what is happening.

Basically, my icons have gone all wierd as you can see, I have managed to restore some of the icons back but some do not want to be switched back and i have seem to lost the ability to use my dvd burner drive, both in windows and trying to boot it up with a recovery cd.

I have tried a system restore to restore it back to the date of installation and the problem still persists

Can anyone help ASAP plz?
NATO III
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NATO III
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K ASUS Maximus V Formula ASUS GeForce GTX 680 DirectCU II TOP Edition Corsair Vengeance CMZ16GX3M2A1866C9 16GB 
Hard DriveHard DriveOptical DriveOS
Samsung 840 Pro Series 128GB SSD Western Digital WD Black 2TB WD2002FAEX LiteOn IHBS312 BD Burner Windows 7 x64 Ultimate 
MonitorMonitorKeyboardPower
BenQ GW2460HM BenQ GW2460HM Logitech G19 Gaming Board Seasonic M12II 750W Power Supply 
CaseMouseAudio
CoolerMaster CM Storm Trooper with Window Logitech MX Revolution Bluetooth Turtle Beach MW3 Wireless Headset 
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post #2 of 3
Wow, unusual that something that's so little can cause such chaos. If I were you I would contact Samsung's customer support. Maybe they've run accross this sort of situation before.

... If your recovery CD isn't being recognized with you reboot, try uninstalling it from the device manager, shutting down, then disconnecting cables from it. Reboot into windows. Shut down, reconnect the cables, then restart. That should take care of the DVD drive problem. So if it does, you should be able to now use your recovery CD to restore.

... Try adding another optical drive (borrow one), install it and see if that works.

Best of luck with this.
post #3 of 3
Thread Starter 
I regret I cannot do this

Because it is a laptop computer that is covered by warranty with Acer Computers. If I start to unplug stuff like that, it will be voided.

The DVD Burner does show up in device manager and also in the my computer section, but no CD or DVD will read, its like there is never anything in the drive. I also have no other external cd or dvd burner that I can try out
NATO III
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K ASUS Maximus V Formula ASUS GeForce GTX 680 DirectCU II TOP Edition Corsair Vengeance CMZ16GX3M2A1866C9 16GB 
Hard DriveHard DriveOptical DriveOS
Samsung 840 Pro Series 128GB SSD Western Digital WD Black 2TB WD2002FAEX LiteOn IHBS312 BD Burner Windows 7 x64 Ultimate 
MonitorMonitorKeyboardPower
BenQ GW2460HM BenQ GW2460HM Logitech G19 Gaming Board Seasonic M12II 750W Power Supply 
CaseMouseAudio
CoolerMaster CM Storm Trooper with Window Logitech MX Revolution Bluetooth Turtle Beach MW3 Wireless Headset 
  hide details  
Reply
NATO III
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K ASUS Maximus V Formula ASUS GeForce GTX 680 DirectCU II TOP Edition Corsair Vengeance CMZ16GX3M2A1866C9 16GB 
Hard DriveHard DriveOptical DriveOS
Samsung 840 Pro Series 128GB SSD Western Digital WD Black 2TB WD2002FAEX LiteOn IHBS312 BD Burner Windows 7 x64 Ultimate 
MonitorMonitorKeyboardPower
BenQ GW2460HM BenQ GW2460HM Logitech G19 Gaming Board Seasonic M12II 750W Power Supply 
CaseMouseAudio
CoolerMaster CM Storm Trooper with Window Logitech MX Revolution Bluetooth Turtle Beach MW3 Wireless Headset 
  hide details  
Reply
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