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Macbook pro (2011?) will not install OS

post #1 of 7
10/11/12 at 11:02am
Thread Starter 
I am currently trying to reinstall OSX on a Macbook that my work recently acquired. It boots up to the OS fine, but I need to wipe everything and reinstall because it's being used for a business. I have an install image on a USB drive as well as a genuine Snow Leopard install disc, and when I try to boot from those devices by holding option and selecting that disc, it just gives me the gray apple screen and never moves from there. I'm not sure what would be causing this and am not that knowledgeable in the world of Macs.

Anybody seen this before? I'm trying to find answers from anywhere else too and I can't find anybody who has seen this issue.
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post #2 of 7
10/11/12 at 11:05am
In my experience, that gray screen means it doesn't like some sort of hardware. Is anything plugged into the PC, even if it's just an external HDD? If so, try unplugging them and trying.
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post #3 of 7
10/11/12 at 11:08am
Thread Starter 
Nah it's just the power cord, no other devices. Even when I try to run the DVD from OSX and install from there, when it reboots, it still sticks on that gray apple screen.

EDIT: Also I tried clearing/resetting the NVRAM and that didn't seem to change anything.
Edited by aaronman - 10/11/12 at 1:55pm
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post #4 of 7
11/4/12 at 6:43pm
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If you are trying to install OS X 10.6 onto the machine, it will require you to do the following:

Put your machine into Target mode.
Connect to an older Macbook with FireWire.
Boot OS X Installation Media on older Macbook.
Reformat and install to targeted MacBook.
After install, boot from the old mac with the new mac still connected.
Install updates.
Unplug and boot new mac normally.


What MacBook Pro is this? Early, Mid, or Late 2011?
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post #5 of 7
11/15/12 at 6:10pm
Thread Starter 
Nothing worked, but it's cool because it's still in warranty so we just let Apple take care of it.

Thanks though!
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post #6 of 7
11/15/12 at 6:36pm
Is that even a machine that will take 10.6? You might just try booting with command R, selecting a network and then installing Lion from the servers.

http://support.apple.com/kb/HT4718

http://support.apple.com/kb/HT4904
Edited by un1b4ll - 11/15/12 at 6:39pm
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post #7 of 7
11/15/12 at 9:28pm
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Quote:
Originally Posted by un1b4ll View Post

Is that even a machine that will take 10.6? You might just try booting with command R, selecting a network and then installing Lion from the servers.
http://support.apple.com/kb/HT4718
http://support.apple.com/kb/HT4904

That is what I would have done, but if he has some old PPC apps he wants to keep around, he has to stick with SL. Lion removed Rosetta support and the PPC translation libraries and kernel extensions.
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Unobtainium
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Brother's System
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MacBook Pro 17"
(13 items)
 
CPUMotherboardGraphicsGraphics
3770k @ 4.5 1.312 load z77 Sabertooth GTX 670 FTW 1254/1700  Galaxy GTX 670 1254/1700 1.212 
RAMHard DriveHard DriveHard Drive
Patriot Viper Xtreme D2 1600  RAID 5 (3x750GB) 2TB Baraccuda Samsung 830 128GB 
Hard DriveOptical DriveCoolingOS
1TB Caviar Green  <.< DVD drive H100 WIndows 8 Pro 64 bit 
MonitorKeyboardPowerCase
Acer G235H Logitech thing Seasonic X 760W CM690 II Adv. 
MouseMouse PadAudioAudio
Logitech G400 Belkin AKG A701 JDS Labs Objective 2 
Audio
X-Fi Champion 
View all
CPUMotherboardGraphicsRAM
Core i5 750 @ Stock ASUS P7P55d-E Pro GTX 550 Ti SLI 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 128GB 3x1TB RAID 5 Some DVD drive 7 Pro X64 
MonitorPowerCaseMouse
Some 17" TX 750 HAF 922 G500 
View all
CPUMotherboardGraphicsRAM
C2D T7800 @ 2.6GHz Apple mobo w/ GM-965 chipset 8600M GT 256MB GDDR3 :/ 4GB 667 
Hard DriveOptical DriveCoolingOS
Crucial M4 64GB SSD SuperDrive Stock OS X 10.8.2 
OSMonitorKeyboardMouse
Ubuntu 12.04 1920x1200 Built-in Trackpad 
Audio
Built-in 
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