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[WSJ] Best Buy Plays Web Hardball : Retailer Will Match Online Prices, Shrugs off 'Showrooming' - Page 5

post #41 of 63
I hate worstbuy. I have never had a single one of thier employees ask me if I needed help. They usually stand around in groups and talk about thier gf's or bf's and only help if you go up to them and ask for their help even then I've had them seem annoyed and they don't know what they are talking about. I think a change in training is needed because this has been each store that I have visited. I'm not demanding by any means, I worked in retail and service jobs until i graduated and I only expect that I get the treatment that I would give customers when they dropped by the stores I worked. So don't think im an ahole who expects a red carpet.

I think the price matching policy change is great but much more is needed for them not to go the way of circuit city.
post #42 of 63
I'd buy from Best Buy when I don't get taxed, until then, I'm still buying elsewhere until online retailers start taxing me.
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post #43 of 63
Quote:
Originally Posted by Imports>Muscles View Post

I'd buy from Best Buy when I don't get taxed, until then, I'm still buying elsewhere until online retailers start taxing me.

Until online retailers are taxed. All states will tax it in the next 5 years.

But I agree, it's mainly for this reason that I buy online a lot.
post #44 of 63
Too bad BB has to charge tax!
post #45 of 63
Quote:
Originally Posted by xoleras View Post

Until online retailers are taxed. All states will tax it in the next 5 years.
But I agree, it's mainly for this reason that I buy online a lot.

I know that a lot of B&M retailers are pushing for state tax across state lines, but it really won't change anything if they do implement it. Amazon / Newegg usually beat Best Buy on price alone, and their overhead is a lot lower then having to keep B&M location open. About the only plus of having all online orders taxed is that the retail stores can't blame their inability to compete on people dodging sales tax.

Overall I think that this is s step in the right direction for Best Buy. However, I would much rather see them compete year round with decent pricing. I can under stand maybe a 5-10% price increase depending on the item for convenience / easy returns. However, a lot of their items are priced a lot higher than that, which really digs into their profits.

If they would just mark their prices lower year round, they would see more over all profits due to an increased volume of sales. thumb.gif
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post #46 of 63
For Best Buy to remain in business they have to do this.
Then again I kind of want them to fail hard.
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post #47 of 63
As a prime user on amazon Id still rather buy online even if bb price matched.
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post #48 of 63
They have had this for a little while going on at Fry's and honestly this is the reason why I got a few of the items for my latest build there. Much better than waiting! Especially now that Amazon charges tax on sales in Cali
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post #49 of 63
It's good they're giving this a try, but unless they can match Newegg as well, they probably won't get extra business from me. Having worked at Best Buy, they are pretty locked down in a lot of ways, due to corporate direction, but if they can follow the trending of the past, oh... decade or so towards increasing online purchases, they may just save themselves for a while longer.
It's all about the almight $... so if they can match a Newegg/Amazon price AND I can test it in store before I buy it (ie.: Tablet, e-reader, etc), I'll buy from them again. Until then, i'll stick to Microcenter and Newegg. I don't know of a Fry's around me, or I'd check them out as well. I've only heard good things about Frys.
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post #50 of 63
bestbuy in canada has been pricematching online retailers since the beginning of their existence...
     
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