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BSOD - ntoskrnl.exe - Playing games

post #1 of 44
Thread Starter 
So the last 3 times I tried launching a game (Battlefield 2) I got 3 BSOD. This is the dump I got from BlueScreenView:
Code:
==================================================
Dump File         : 101212-24960-01.dmp
Crash Time        : 12/10/2012 10:01:58 PM
Bug Check String  : 
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`06ca06e8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b094c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor         : x64
Crash Address     : ntoskrnl.exe+4b094c
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\101212-24960-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================


According to Caused By Driver ntoskrnl.exe seems to have been the cause...what is this file and how it it doing this? And more importantly how can I fix this?

My spec's are the same as in my sig but I haven't mentioned I have a Logitech mx518 attached via USB as well as a standard mirosoft keyboard.

Please, help me find out what's wrong!

Cheers

Sam
post #2 of 44
Hello! Please see here: http://www.overclock.net/t/1288510/blue-screen-of-death-bsod-posting-instructions-windows-8-7-vista/0_50

No need to start a new thread but - just attach the files here smile.gif
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post #3 of 44
Thread Starter 
Doing this now, cheers for the quick reply.
post #4 of 44
Thread Starter 
Echo.zip 1298k .zip file

Okey poke. Overclock set to default and here is the echo.zip file as requested. I'm all yours!
post #5 of 44
Quote:
Originally Posted by jassinlive View Post

Echo.zip 1298k .zip file
Okey poke. Overclock set to default and here is the echo.zip file as requested. I'm all yours!

This is likely due to your overclocking as the type of blue-screen (WHEA_UNCORRECTABLE_ERROR) is basically always hardware.
Code:
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8006ca07f8
Section       @ fffffa8006ca0980
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 0 Bank 5)
  Status      : 0xfe00000000800400
  Address     : 0x0000000000431890
  Misc.       : 0x0000000000000000

I pulled that from your BSOD dump - notice "Internal timer". This is common, looks like a cache timeout. Try gaming with OC set to defaults and see what happens.
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post #6 of 44
Thread Starter 
Just tried this. All stock-clocked and in game for 5 seconds then a BSOD occurred, exactly the same time it did the last few times.


**5 seconds**
post #7 of 44
Quote:
Originally Posted by jassinlive View Post

Just tried this. All stock-clocked and in game for 5 seconds then a BSOD occurred, exactly the same time it did the last few times.
**5 seconds**

Ah, very interesting - and the plot thickens smile.gif Good, I like a challenge.

Right let's see... nothing else in your system is overclocked, right? (Including GPU). Of course it isn't... good!

Have you added any new pieces of software or changed any hardware configuration or, can think of anything that changed before these started occurring? I'm going to have a nice long look over your files whilst you're getting back with that tongue.gif

Additionally, what version of Catalyst are you running? I notice you are also using CrossFire - can you take one card out and test with a single GPU configuration?

Following drivers are also out of date (recommend updating them):
Code:
Module Name:       IntcAzAudAddService  (Audio drivers)
Display Name:      Service for Realtek HD Audio (WDM)
Link Date:         23/05/2009 4:04:20 AM

---

Module Name:       RTL8167 (Network/LAN driver)
Display Name:      Realtek 8167 NT Driver
Link Date:         10/06/2011 4:33:15 PM


Also please uninstall any ASUS software that came with your motherboard. This driver is FAR too old and is the reason I ask to remove all ASUS motherboard software.
Code:
Module Name:       MTsensor
Display Name:      ATK0110 ACPI UTILITY
Link Date:         28/03/2005 1:30:36 PM

MTSENSOR is part of the motherboards of certain ASUS computers, this specific driver is part of Asus ATK0110 ACPI Utility. It is also a driver of Asus PCProbe and AISuite Utilities.
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Ol' Sandy
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post #8 of 44
Thread Starter 
The biggest change is actually disabling my Crossfire for that game via Catalyst Control Centre since I didn't need it and come to think of it tonight would have been the first time I would have actually played the game with Crossfire disabled. I am going to give it a crack with Crossfire enabled to see what happens then after that I will remove the GPU and try again. Thank you for your patience wink.gif
post #9 of 44
Quote:
Originally Posted by jassinlive View Post

The biggest change is actually disabling my Crossfire for that game via Catalyst Control Centre since I didn't need it and come to think of it tonight would have been the first time I would have actually played the game with Crossfire disabled. I am going to give it a crack with Crossfire enabled to see what happens then after that I will remove the GPU and try again. Thank you for your patience wink.gif

Please see my post edit also as I highly recommend following all of it thumb.gif
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Ol' Sandy
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"Zeus"
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Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
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Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
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Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
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256GB SSD Windows 10 Insider Preview 
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post #10 of 44
Thread Starter 
Quote:
Following drivers are also out of date (recommend updating them):
Code:
Module Name:       IntcAzAudAddService  (Audio drivers)
Display Name:      Service for Realtek HD Audio (WDM)
Link Date:         23/05/2009 4:04:20 AM
---
Module Name:       RTL8167 (Network/LAN driver)
Display Name:      Realtek 8167 NT Driver
Link Date:         10/06/2011 4:33:15 PM
Also please uninstall any ASUS software that came with your motherboard. This driver is FAR too old and is the reason I ask to remove all ASUS motherboard software.
Code:
Module Name:       MTsensor
Display Name:      ATK0110 ACPI UTILITY
Link Date:         28/03/2005 1:30:36 PM
MTSENSOR is part of the motherboards of certain ASUS computers, this specific driver is part of Asus ATK0110 ACPI Utility. It is also a driver of Asus PCProbe and AISuite Utilities.

I am running the latest version of the ATI drivers, 12.8.

Okay, so those drivers you have asked me to update..how do I go about doing that? Is that as simple as going to the manufacturers website?

As for removing ASUS software that came with my motherboard I have none installed on my version of Windows 7 but are you talking about software actually installed on my Motherboard? If so, how should I go about uninstalling from there?

Also, I don't know but I may have found a way to help you narrow your search. I was just in the game that crashed after 5 seconds each time with Cross-fire enabled and it seemed to work fine and no crashes or BSOD at all. I don't know what this means but maybe it is of some use to you.
Edited by jassinlive - 10/12/12 at 5:35am
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