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new build need help installing HDD

post #1 of 15
10/14/12 at 11:34am
Thread Starter 
This is a brand new build, and trying to install Win 7 64 bit, but my bios and the win 7 installer is telling me there is not hard drive. I swapped the sata 3 cables with the cd rom that was working. The cdrom works just fine and is detected, but the hard drive is not.
So when I am in the win installer, it asks to install driver, so I go to detect and it comes up with the following.
the amd sata controller amd/64win764_ahci_amd (1.3.1.43)/amd_sata.inf) device driver could not be installed. Contact yoru vendor for updated driver.

I have looked everywhere and can not find anything but exe files, and no idea how i could use them

Here is my build. Any help would be so appreciated, i am simply at my wits end and not understanding what i have to do next.

Thanks a ton in advance!!!!
PCPartPicker part list / Price breakdown by merchant / Benchmarks

CPU: AMD A10-5800K 3.8GHz Quad-Core Processor ($124.99 @ Newegg)
Motherboard: ASRock FM2A75 Pro4 ATX FM2 Motherboard ($86.97 @ Newegg)
Memory: Samsung 8GB (2 x 4GB) DDR3-1600 Memory ($44.99 @ Newegg)
Storage: Western Digital Caviar Blue 500GB 3.5" 7200RPM Internal Hard Drive ($55.99 @ NCIX US)
Case: Rosewill R5 (Black) ATX Mid Tower Case ($64.99 @ Newegg)
Power Supply: Rosewill Capstone 550W 80 PLUS Gold Certified ATX12V / EPS12V Power Supply ($84.99 @ Newegg)
Optical Drive: Lite-On iHAS124-04 DVD/CD Writer ($15.99 @ SuperBiiz)
Monitor: LG EB2242T-BN 22.0" Monitor ($129.98 @ NCIX US)
Total: $608.89
(Prices include shipping, taxes, and discounts when available.)
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post #2 of 15
10/14/12 at 11:38am
When my hdd is not recognized, it's usually because I forgot to plug in the power cable or the sata cable. Check...
BitofHeaven
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BitofHeaven
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Sarabera
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GreenLee
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CPUMotherboardGraphicsRAM
Intel Core i5-3570K ASRock Z77E-ITX mITX  Sapphire HD 5970 OC G.SKILL Ripjaws 2X4GB DDR3-1600 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATAII 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung SynchMaster 24" Widescreen TFT-LCD Logitech G15 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Microsoft Sidewinder X5 Redmond Mouse Pad Cambridge Soundworks 5.1 
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Intel i5 750 @4.0GHz - 1.325V Gigabyte P55 UD3R Galaxy 8800 GT OC G. Skills Ripjaws 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 7200.12 500GB SATAII 32MB 720... LG DVD R/W SATA Corsair Cooling Hydro Series H50 Win 7 Professional x64bit 
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Samsung 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Silent Pro 1000W Cooler Master Cosmos 1000 
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Intel Core 2 Quad 6600  Motherboard: XFX 780i SLI Galaxy 8800 GT OC OCZ Reaper HPC SLI DDR2 1066MHz 2GB Kit 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar 500GB SATAII 7200RPM Samsung Super Writer Master Thermaltake Max Orb Win Vista 32bit 
MonitorKeyboardPowerCase
LG 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Real Power Pro 750W Antec Mid Tower 
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post #3 of 15
10/14/12 at 11:43am
Thread Starter 
I even swapped the cables between the working cdrom and the hdd, one of the first things I tried
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post #4 of 15
10/14/12 at 11:50am
Quote:
Originally Posted by fliphusker View Post

This is a brand new build, and trying to install Win 7 64 bit, but my bios and the win 7 installer is telling me there is not hard drive. I swapped the sata 3 cables with the cd rom that was working. The cdrom works just fine and is detected, but the hard drive is not.
So when I am in the win installer, it asks to install driver, so I go to detect and it comes up with the following.
the amd sata controller amd/64win764_ahci_amd (1.3.1.43)/amd_sata.inf) device driver could not be installed. Contact yoru vendor for updated driver.
I have looked everywhere and can not find anything but exe files, and no idea how i could use them
Here is my build. Any help would be so appreciated, i am simply at my wits end and not understanding what i have to do next.
Thanks a ton in advance!!!!
PCPartPicker part list / Price breakdown by merchant / Benchmarks
CPU: AMD A10-5800K 3.8GHz Quad-Core Processor ($124.99 @ Newegg)
Motherboard: ASRock FM2A75 Pro4 ATX FM2 Motherboard ($86.97 @ Newegg)
Memory: Samsung 8GB (2 x 4GB) DDR3-1600 Memory ($44.99 @ Newegg)
Storage: Western Digital Caviar Blue 500GB 3.5" 7200RPM Internal Hard Drive ($55.99 @ NCIX US)
Case: Rosewill R5 (Black) ATX Mid Tower Case ($64.99 @ Newegg)
Power Supply: Rosewill Capstone 550W 80 PLUS Gold Certified ATX12V / EPS12V Power Supply ($84.99 @ Newegg)
Optical Drive: Lite-On iHAS124-04 DVD/CD Writer ($15.99 @ SuperBiiz)
Monitor: LG EB2242T-BN 22.0" Monitor ($129.98 @ NCIX US)
Total: $608.89
(Prices include shipping, taxes, and discounts when available.)

I had the same problem last year, did u try to put in ur mobo driver cd? (cd came with ur mobo).
First put in ur window 7 cd, then when window ask for drivers, put in ur mobo's cd and look for the driver on cd, then when it done, go back to window install process and put back ur window cd afterward and continue there.. works for me.
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post #5 of 15
10/14/12 at 11:54am
Thread Starter 
from the mobo cd that is where i am getting the message about the driver.
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post #6 of 15
10/14/12 at 11:57am
AMD drivers can be finicky. Frist make sure your bios setting for Sata is set to achi and give it a try.

If that dont work, down load your drivers for sata/raid Here. Un pack them to a usb drive or burn to a cd.
goto install windows from Dvd, BUT instead of installing choose repair. When asked to load your drivers,insert the usb or cd in the drive. Select the W7 32 bit driver. ( I am aware you have a 64 bit.). once the drivers are loaded, Close the repair and select install. Now when you goto install, you should be able to use the 64 bit drivers.
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post #7 of 15
10/14/12 at 12:24pm
Thread Starter 
Quote:
Originally Posted by noobdown View Post

AMD drivers can be finicky. Frist make sure your bios setting for Sata is set to achi and give it a try.
If that dont work, down load your drivers for sata/raid Here. Un pack them to a usb drive or burn to a cd.
goto install windows from Dvd, BUT instead of installing choose repair. When asked to load your drivers,insert the usb or cd in the drive. Select the W7 32 bit driver. ( I am aware you have a 64 bit.). once the drivers are loaded, Close the repair and select install. Now when you goto install, you should be able to use the 64 bit drivers.

Went to the repair and followed as you said.
Then went back to the installation. Asked for drivers as no hdd found. So I went to the driver on my flash, and it looks like it unpacks, but simply goes right back to saying no drive found
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post #8 of 15
10/14/12 at 12:46pm
Try all the other sata connections on your mobo.

Could it be the HDD just failed. Try another HDD.
BitofHeaven
(16 items)
 
Sarabera
(14 items)
 
GreenLee
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K ASRock Z77E-ITX mITX  Sapphire HD 5970 OC G.SKILL Ripjaws 2X4GB DDR3-1600 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATAII 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung SynchMaster 24" Widescreen TFT-LCD Logitech G15 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Microsoft Sidewinder X5 Redmond Mouse Pad Cambridge Soundworks 5.1 
View all
CPUMotherboardGraphicsRAM
Intel i5 750 @4.0GHz - 1.325V Gigabyte P55 UD3R Galaxy 8800 GT OC G. Skills Ripjaws 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 7200.12 500GB SATAII 32MB 720... LG DVD R/W SATA Corsair Cooling Hydro Series H50 Win 7 Professional x64bit 
MonitorKeyboardPowerCase
Samsung 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Silent Pro 1000W Cooler Master Cosmos 1000 
Mouse
Logitech MX 518 
View all
CPUMotherboardGraphicsRAM
Intel Core 2 Quad 6600  Motherboard: XFX 780i SLI Galaxy 8800 GT OC OCZ Reaper HPC SLI DDR2 1066MHz 2GB Kit 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar 500GB SATAII 7200RPM Samsung Super Writer Master Thermaltake Max Orb Win Vista 32bit 
MonitorKeyboardPowerCase
LG 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Real Power Pro 750W Antec Mid Tower 
Mouse
Microsoft Comfort 1000 
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BitofHeaven
(16 items)
 
Sarabera
(14 items)
 
GreenLee
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K ASRock Z77E-ITX mITX  Sapphire HD 5970 OC G.SKILL Ripjaws 2X4GB DDR3-1600 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATAII 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung SynchMaster 24" Widescreen TFT-LCD Logitech G15 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Microsoft Sidewinder X5 Redmond Mouse Pad Cambridge Soundworks 5.1 
View all
CPUMotherboardGraphicsRAM
Intel i5 750 @4.0GHz - 1.325V Gigabyte P55 UD3R Galaxy 8800 GT OC G. Skills Ripjaws 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 7200.12 500GB SATAII 32MB 720... LG DVD R/W SATA Corsair Cooling Hydro Series H50 Win 7 Professional x64bit 
MonitorKeyboardPowerCase
Samsung 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Silent Pro 1000W Cooler Master Cosmos 1000 
Mouse
Logitech MX 518 
View all
CPUMotherboardGraphicsRAM
Intel Core 2 Quad 6600  Motherboard: XFX 780i SLI Galaxy 8800 GT OC OCZ Reaper HPC SLI DDR2 1066MHz 2GB Kit 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar 500GB SATAII 7200RPM Samsung Super Writer Master Thermaltake Max Orb Win Vista 32bit 
MonitorKeyboardPowerCase
LG 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Real Power Pro 750W Antec Mid Tower 
Mouse
Microsoft Comfort 1000 
View all
  hide details  
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post #9 of 15
10/14/12 at 12:53pm
Thread Starter 
tried other sata ports, and still the same thing and no other hd to test
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post #10 of 15
10/14/12 at 2:44pm
Thread Starter 
Guess will send it back, and see about getting a new one. Just do not know what else to do.
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