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Where do I stand with an RMA

post #1 of 4
Thread Starter 
Hi there guy have a asrock extreme4 z77 and yesterday while casually browsing facebook i see a flash coming from ram and computer shutting down.

Computer wouldn't boot. I checked the ram etc and two of the ram slots have died along with my sata ports and usb. My blu ray drive has also been shorted out in the process.

Noq ive checked everything in the computer and it seems the only thing that could have caused it is the motherboard.

Where do i stand with rma on the board ? And the nlu ray drive its fried?

Cheers. Jay
post #2 of 4
Sounds like something you should be talking to a tech support rep about.... if your stuff is still under warranty then you should be fine, unless they can prove that it was from improper install or something.
 
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Play Server
(10 items)
 
NAS
(14 items)
 
CPUCPUMotherboardRAM
Intel Xeon L5640 Intel Xeon L5640 Dell R710 Mobo Hynix 144GB DDR3 ECC PC3L-10600R 
Hard DrivePowerCaseOther
Intel X25-M G2 80GB Redundant 840W PSU Dell 710 2.5" - Google Search Appliance Dell Perc H700 Raid Controller 
OtherOther
Dell iDRAC6 Enterprise Mellanox Connectx-2 10Gb SFP+ NIC 
CPUCPUMotherboardRAM
Intel Xeon E5-2670 v1 Intel Xeon E5-2670 v1 SuperMicro X9DRL-iF 64GB Kingston ECC (kvr16r11d4/16HA) 
Hard DriveHard DriveHard DriveCooling
12x 4TB HGST 5K4000 SanDisk SSD 960GB (cache) 6x 8TB WD Red Scythe AP-29 
CoolingOSPowerCase
2x Noctua U9DXi4 FreeNAS Corsair AX750 Norco RPC-4224 
OtherOther
3x LSI 9211-8i (HBA) Mellanox Connectx-2 10Gb NIC 
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post #3 of 4
Quote:
Originally Posted by deafboy View Post

Sounds like something you should be talking to a tech support rep about.... if your stuff is still under warranty then you should be fine, unless they can prove that it was from improper install or something.
This. Asrock has a good CS so im sure theyll understand.
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post #4 of 4
Thread Starter 
Okay thanks guys I'll see what they say.

Jay.
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