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ASrock lack of RMA!!!!!!! - Page 2

post #11 of 78
Quote:
Originally Posted by wolfeking View Post

But still. They could have taken 3 seconds to say "we will send you a BIOS chip, all you have to do is pull up on yours and push the new one in. Just like a SATA cable, but simpler" or something of the like. I honestly had never seen a plug in chip for BIOS before. All soldered on the boards I have used in the past.

+1
I learn something on these forums every day
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post #12 of 78
Thread Starter 
Quote:
Originally Posted by I_dalder_I View Post

Seems like you made a big fuss before you even attempted too resolve this minor problem that was clearly your own doing in the first place. No need too disown AsRock for this situation friend.
BTW soldering is cake try it out on some easy wiring first and thing work your way up.
1. Updating teh BIOS was not my Idea.
2. How the hell is it my fault that Duke power could not maintain service?????? (really want a explination to that).
3. I am not going to go soldering on my board. You may think it is easy, just like I think the Italian language is easy. To each his own.
4. The plug in BIOS chip does not change the fact that the board has been full of issues since I got it. ASrock is still junk in my eyes, and they always will be. One chip will not erase 6 months of misery. Especially one that would not OC a 2600k beyond 4GHz at all (even auto) until 3 BIOS updates (at least on this particular board), and does not run compatible RAM at rated speeds (maxes stable at 1333 CAS10 instead of the advertised 1600 CAS9 (RAM has been sent back twice. It is not the issue).

Let me reiterate it. This was just the last straw on the donkey's back.
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post #13 of 78
Quote:
What do they expect me to do with a darn BIOS chip? I do not have a clean room, I am not a electrical engineer, I do not have the tools for this job, nor am I going to even attempt it. If I wanted to take a soldering iron (guessing that is the right tool, that I do not have, nor do I have hundreds of $$$ to buy one) to a motherboard,

you should have asked them about that first, before you spread the word that asrock isn't good.
post #14 of 78
Oh come on.

ASRock has replaced boards I bought faulty with the intentions of RMAing it. I cannot believe you just made this thread out of your own lack of knowledge on the proper care and maintenance of your hardware.

1) Flashed without stable power

2) Dont know how a DIP socket works

Please, in respect for ASRock can we remove this thread?
post #15 of 78
Quote:
Originally Posted by wolfeking View Post

You know. Now I feel stupid for making a stupid thread about a problem I did not have. :'(
It does plug in. Brilliant engineering. Now just have to wait 2 weeks to get money in the bank to write them a check. Got a pic, but thanks to dumb issues somewhere between camera and le lappy, I had to run out to the garage and grab the M90 to have a memory card slot to upload the pic. frown.gif
But still. They could have taken 3 seconds to say "we will send you a BIOS chip, all you have to do is pull up on yours and push the new one in. Just like a SATA cable, but simpler" or something of the like. I honestly had never seen a plug in chip for BIOS before. All soldered on the boards I have used in the past.

well, they just assumed that you are up to date with the tech, since you know how to build a PC, as i already said before, you should have just asked them.

it's not that hard to tell them that "I AM NO ELECTRICAL ENGINEER; I DO NOT KNOW HOW TO SOLDER THIS AND I HAVE NO CLEAN ROOM"
post #16 of 78
ahh this thread made my day lol thumb.gif
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post #17 of 78
Quote:
Originally Posted by ghostrider85 View Post

based on this thread that you made, i can safely assume that all your "misery" about this board is just a user error.

+1

My Asrock board is much simpler than that, and its got my 2500k up to 5.3 stable.

Not to mention how simple overclocking is for the Sandy/Ivy bridge models.....
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post #18 of 78
Quote:
Originally Posted by wolfeking View Post

You know. Now I feel stupid for making a stupid thread about a problem I did not have. :'(
It does plug in. Brilliant engineering. Now just have to wait 2 weeks to get money in the bank to write them a check. Got a pic, but thanks to dumb issues somewhere between camera and le lappy, I had to run out to the garage and grab the M90 to have a memory card slot to upload the pic. frown.gif
GEDC0912.jpg
But still. They could have taken 3 seconds to say "we will send you a BIOS chip, all you have to do is pull up on yours and push the new one in. Just like a SATA cable, but simpler" or something of the like. I honestly had never seen a plug in chip for BIOS before. All soldered on the boards I have used in the past.

gimme your address via PM... ill send you one for free
... cause im just freekin cool like that
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post #19 of 78
C''mon, I think he was merely trying to warn others of his bad experience, possibly saving us from a similar drag. Not a big deal. He even admitted, "...hey I screwed up, oops". Get over it.
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post #20 of 78
AsRock isn't good..Their components are cheap..Their customer service is terrible,as evident by this thread..and 95% of their boards clock like crap.Down the tubes,baby..down the tubes. thumbsdownsmileyanim.gif
I had a board of theirs blow up and take out my PSU cpu and board..then backup board cuz the PSU fried.After $100 in RMA shipping,everything was replaced except for the AsRock board..they refused RMA.I will not buy or recommend AsRock products ever
if there is a viable alternative.
Edited by Schmuckley - 10/15/12 at 8:39pm
 
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