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Safe Mode

post #1 of 3
10/17/12 at 1:31pm
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Hello, I recently built my wife a computer with help from this very forum. Everything has been fine up until now. Her computer locked up so she restarted it normally, before windows could boot there was an error that said windows failed to start a recent hardware or software change might be the cause. I figured I'd start it in safe mode and then try system restoring to see if it fixed the problem.

My issue comes when I hit f8 to get the safe mode option, the only TWO options I get are:

- Start windows repair(recommended)
- Start windows normally

the start windows repair option runs a few tests or whatever and then says it can't fix the issue.

starting normally just loops infinitely between trying to start windows and the previous black screen of selecting one of those 1 options.


Any assistance is greatly appreciated.
Firsty
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Firsty
(11 items)
 
Wifey's
(9 items)
  		 
CPUMotherboardGraphicsRAM
Phenom II x6 1045t ASUS M5A97 AMD Radeon HD 7850 2x2GB DDR3-1333 
Hard DriveCoolingCoolingOS
Western Digital WD10EALX Caviar Blue Hard Drive... COOLER MASTER Hyper 212 Plus 4 120mm Chassis Fans Windows 7 Ultmate 
MonitorPowerCase
Vizio 26" LED Flat Screen Corsair Builder Series CX600 Diablotek EVO Mid Tower ATX 
View all
CPUMotherboardGraphicsRAM
AMD Phenom II x4 965 Black Edition 970 Extreme3 Socket AM3+ 970 ATX AMD Motherboard Gigabyte AMD Radeon HD 7770 Samsung 2x2GB DDR3-1600MHz 
Hard DriveOSMonitorPower
WD Caviar Blue 1TB HDD Windows 7 Home Premium 26'' Vizio LED Flat Screen Corsair 430w  
Case
Diablotek ATX Mid Tower 
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post #2 of 3
10/17/12 at 1:51pm
Try booting from the Windows DVD and running repair. It's possible some OS files were corrupted.
Lord Hermitvader
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Lord Hermitvader
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CPUMotherboardGraphicsRAM
Intel Core i5 3570k Gigabyte G1.Sniper M3 Gigabyte Windforce GTX 670 16gb Corsair XMS3 
Hard DriveHard DriveOptical DriveCooling
128gb Crucial M4 Seagate 3TB LG DVD-RW ZEROTherm ZT-10D 
OSMonitorKeyboardPower
Windows 7 Home Premium Dell S2330MX Microsoft Wireless Comfort Keyboard 5000 Thermaltake Toughpower XT TPX-675M 
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post #3 of 3
10/19/12 at 5:54am
try memtest, you can run it in boottime just before windows will get loaded, make a thorough test and see what you get.
secondly, try HDD test, you may slave your drive to another computer and do CHKDSK /F
thirdly, make visual inspection of your hardware for broken capacitors.
lastly try, reinstalling the OS.
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