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Changed Origin's email address and password, now I can't play BF3

post #1 of 5
Thread Starter 
Title pretty says it all, I changed my email address/password combo, and now I can't enter a single BF3 server, an error message appears in the game manager saying "An error was reported from EA Online".

Anyone here had to deal with this?
post #2 of 5
I've dealt with something similar once,
Make sure Origin is not running.
Try going to your ProgramData folder and locate the Origin folder in there (c:\ProgramData\Origin).
Then take a backup of the DownloadCache folder, take a look inside it. Here you should find a folder with your username / email in brackets, something like this: { USERNAME } delete this folder.
Restart Origin, check for success smile.gif
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by Agoriaz View Post

I've dealt with something similar once,
Make sure Origin is not running.
Try going to your ProgramData folder and locate the Origin folder in there (c:\ProgramData\Origin).
Then take a backup of the DownloadCache folder, take a look inside it. Here you should find a folder with your username / email in brackets, something like this: { USERNAME } delete this folder.
Restart Origin, check for success smile.gif

Thanks for the help mate!.

Long story short, after talking to a couple of EA reps (they are truly the worst), I decided to go back to my old email address (something I didn't want to do) and everything is ok now, played BF3 last night.

Either way, thanks for the help, +rep!
post #4 of 5
Yeah it's like they get paid to misguide you biggrin.gif I was kind of curious to whether or not it would work, but I'm happy that you got it working again anyways smile.gif The rep is much appreciated mate!
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post #5 of 5
Thread Starter 
Quote:
Originally Posted by Agoriaz View Post

Yeah it's like they get paid to misguide you biggrin.gif I was kind of curious to whether or not it would work, but I'm happy that you got it working again anyways smile.gif The rep is much appreciated mate!

NP mate, thank you for replying smile.gif.
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