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Sleep problem with Logitech C310 Webcam

post #1 of 4
Thread Starter 
I got all the latest drivers, and tried the old version that came with the CD, but every time my Vista PC wakes up from sleep, my mouse and keyboard stay frozen for about 20 seconds while I hear 3 Windows device disconnection notification sounds followed by a 4rd Windows device connection notification sound, and after that the mouse and keyboard become operational and I can start using the OS.

This is really annoying, waking up from sleep takes like 3 seconds when the Webcam is disconnected, but takes like 20 or 30 seconds when it is connected to the USB. I have to keep the webcam disconnected constantly in order to prevent this issue, but it makes it really annoying when I have to connected to the back of my case when I need to use the webcam.

Anyone know whats going on?
2008
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Q6700 2.66GHz XFX 780i SLI XFX GTX260 Dominator 4GB DDR2 1066MHz 
Hard DriveOptical DriveCoolingOS
Barracuda 2TB 7.2K-RPM 64MB Pioneer 20X IDE DVD Burner Zalman CNPS9700 110mm Vista Home Premium 64-bit 
MonitorKeyboardPowerCase
Samsung 2253BW 22" 2ms GTG Logitech Internet 350 ABS Tagan ITZ 800W Antec 900 
MouseMouse PadAudioOther
Logitech G400 Razer eXactMat Logitech X-230 32W 2.1 Logitech C310 HD Webcam 
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2008
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Q6700 2.66GHz XFX 780i SLI XFX GTX260 Dominator 4GB DDR2 1066MHz 
Hard DriveOptical DriveCoolingOS
Barracuda 2TB 7.2K-RPM 64MB Pioneer 20X IDE DVD Burner Zalman CNPS9700 110mm Vista Home Premium 64-bit 
MonitorKeyboardPowerCase
Samsung 2253BW 22" 2ms GTG Logitech Internet 350 ABS Tagan ITZ 800W Antec 900 
MouseMouse PadAudioOther
Logitech G400 Razer eXactMat Logitech X-230 32W 2.1 Logitech C310 HD Webcam 
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post #2 of 4
I can take a stab at what's going on,....

The USB device has a poorly written driver. It's probably in some soft of finite state machine, that times-out when your computer comes out of sleep....causing the driver to crash.

If the driver crashes, windows will automatically stop it,...then completely restart the driver. This takes a minute or two because ALOT has to go on when this happens.


I think i might have a solution for you....

Windows has some "advanced" power management options for the USB devices (in the power option of the control panel) where you can tell the USB drives to stay powered computer goes to sleep. This will fix most issues! thumb.gif

(Some cheap motherboard power down the USB devices in sleep mode, even when windows tells the motherboard to keep those devices powered. If that's your case, than there is nothing you can do about it. I had a friend that ran into this problem.)
Deus Ex Machina
(21 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @1.4V ASRock P67 Fatal1ty Professional Asus GTX 570 DCII 920 MHz @ 1.125V 8Gb G.Skill Ripjaws 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 3 Samsung Spinpoint F3 Western Digital Caviar SE16 WD2500KS SAMSUNG SpinPoint P Series SP2504C  
Hard DriveOptical DriveOptical DriveCooling
Western Digital Caviar Blue WD5000AAKS 12x Blu-ray Burner ASUS DRW-24B1ST DVD Burner Scythe Mugen II 
OSMonitorMonitorKeyboard
Windows 7 Samsung SyncMaster 23" (2nd monitor) Hewlett Packard HP f1703 17" Logitech G510 
PowerCaseMouseAudio
Corsair Professional HX750 Coolmaster HAF X Microsoft Wireless Laser Mouse 5000 120 Watt Sony Shelf System 
CPUMotherboardGraphicsRAM
i5 580M Dell 0R1203 NVIDIA Quadro FX 2800M Samsung 4Gb 
Hard DriveHard DriveOptical DriveOS
TOSHIBA MK3256GSYF  TOSHIBA MK3256GSYF  DVD-Rom HL-DT-ST DVD+-RW GU40N Windows 7 Professional 
Audio
Dell Computer 5 Series/3400 Series Chipset Fami... 
CPUMotherboardGraphicsGraphics
Athlon 64 X2 6400+  Asus M2N-E Nforce 500 SLi 8800GT  9800 GT 
RAMHard DriveOptical DriveOS
OCZ ReaperX WD LG lightscribe Multilayer DVD burner Windows 7 
PowerCase
Antec 500W Smartpower 2.0 Aspire X-Navigator 
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Deus Ex Machina
(21 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @1.4V ASRock P67 Fatal1ty Professional Asus GTX 570 DCII 920 MHz @ 1.125V 8Gb G.Skill Ripjaws 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 3 Samsung Spinpoint F3 Western Digital Caviar SE16 WD2500KS SAMSUNG SpinPoint P Series SP2504C  
Hard DriveOptical DriveOptical DriveCooling
Western Digital Caviar Blue WD5000AAKS 12x Blu-ray Burner ASUS DRW-24B1ST DVD Burner Scythe Mugen II 
OSMonitorMonitorKeyboard
Windows 7 Samsung SyncMaster 23" (2nd monitor) Hewlett Packard HP f1703 17" Logitech G510 
PowerCaseMouseAudio
Corsair Professional HX750 Coolmaster HAF X Microsoft Wireless Laser Mouse 5000 120 Watt Sony Shelf System 
CPUMotherboardGraphicsRAM
i5 580M Dell 0R1203 NVIDIA Quadro FX 2800M Samsung 4Gb 
Hard DriveHard DriveOptical DriveOS
TOSHIBA MK3256GSYF  TOSHIBA MK3256GSYF  DVD-Rom HL-DT-ST DVD+-RW GU40N Windows 7 Professional 
Audio
Dell Computer 5 Series/3400 Series Chipset Fami... 
CPUMotherboardGraphicsGraphics
Athlon 64 X2 6400+  Asus M2N-E Nforce 500 SLi 8800GT  9800 GT 
RAMHard DriveOptical DriveOS
OCZ ReaperX WD LG lightscribe Multilayer DVD burner Windows 7 
PowerCase
Antec 500W Smartpower 2.0 Aspire X-Navigator 
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post #3 of 4
Thread Starter 
Hey,

The only option I see in the Vista power options is the "USB selective suspend setting" where you can enable or disable it. I tried enabling and disabling it but it did not help.

Is there some other setting somewhere I gotta tweak? I can't find it.
2008
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Q6700 2.66GHz XFX 780i SLI XFX GTX260 Dominator 4GB DDR2 1066MHz 
Hard DriveOptical DriveCoolingOS
Barracuda 2TB 7.2K-RPM 64MB Pioneer 20X IDE DVD Burner Zalman CNPS9700 110mm Vista Home Premium 64-bit 
MonitorKeyboardPowerCase
Samsung 2253BW 22" 2ms GTG Logitech Internet 350 ABS Tagan ITZ 800W Antec 900 
MouseMouse PadAudioOther
Logitech G400 Razer eXactMat Logitech X-230 32W 2.1 Logitech C310 HD Webcam 
  hide details  
Reply
2008
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Q6700 2.66GHz XFX 780i SLI XFX GTX260 Dominator 4GB DDR2 1066MHz 
Hard DriveOptical DriveCoolingOS
Barracuda 2TB 7.2K-RPM 64MB Pioneer 20X IDE DVD Burner Zalman CNPS9700 110mm Vista Home Premium 64-bit 
MonitorKeyboardPowerCase
Samsung 2253BW 22" 2ms GTG Logitech Internet 350 ABS Tagan ITZ 800W Antec 900 
MouseMouse PadAudioOther
Logitech G400 Razer eXactMat Logitech X-230 32W 2.1 Logitech C310 HD Webcam 
  hide details  
Reply
post #4 of 4
I believe your correct, the setting i'm thinking of is "USB selective suspend setting".

hmmmm....

Check in the BIOS? The BIOS might have advanced power options for the USB ports.

Other than that, I'm out of ideas.
Deus Ex Machina
(21 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @1.4V ASRock P67 Fatal1ty Professional Asus GTX 570 DCII 920 MHz @ 1.125V 8Gb G.Skill Ripjaws 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 3 Samsung Spinpoint F3 Western Digital Caviar SE16 WD2500KS SAMSUNG SpinPoint P Series SP2504C  
Hard DriveOptical DriveOptical DriveCooling
Western Digital Caviar Blue WD5000AAKS 12x Blu-ray Burner ASUS DRW-24B1ST DVD Burner Scythe Mugen II 
OSMonitorMonitorKeyboard
Windows 7 Samsung SyncMaster 23" (2nd monitor) Hewlett Packard HP f1703 17" Logitech G510 
PowerCaseMouseAudio
Corsair Professional HX750 Coolmaster HAF X Microsoft Wireless Laser Mouse 5000 120 Watt Sony Shelf System 
CPUMotherboardGraphicsRAM
i5 580M Dell 0R1203 NVIDIA Quadro FX 2800M Samsung 4Gb 
Hard DriveHard DriveOptical DriveOS
TOSHIBA MK3256GSYF  TOSHIBA MK3256GSYF  DVD-Rom HL-DT-ST DVD+-RW GU40N Windows 7 Professional 
Audio
Dell Computer 5 Series/3400 Series Chipset Fami... 
CPUMotherboardGraphicsGraphics
Athlon 64 X2 6400+  Asus M2N-E Nforce 500 SLi 8800GT  9800 GT 
RAMHard DriveOptical DriveOS
OCZ ReaperX WD LG lightscribe Multilayer DVD burner Windows 7 
PowerCase
Antec 500W Smartpower 2.0 Aspire X-Navigator 
  hide details  
Reply
Deus Ex Machina
(21 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @1.4V ASRock P67 Fatal1ty Professional Asus GTX 570 DCII 920 MHz @ 1.125V 8Gb G.Skill Ripjaws 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 3 Samsung Spinpoint F3 Western Digital Caviar SE16 WD2500KS SAMSUNG SpinPoint P Series SP2504C  
Hard DriveOptical DriveOptical DriveCooling
Western Digital Caviar Blue WD5000AAKS 12x Blu-ray Burner ASUS DRW-24B1ST DVD Burner Scythe Mugen II 
OSMonitorMonitorKeyboard
Windows 7 Samsung SyncMaster 23" (2nd monitor) Hewlett Packard HP f1703 17" Logitech G510 
PowerCaseMouseAudio
Corsair Professional HX750 Coolmaster HAF X Microsoft Wireless Laser Mouse 5000 120 Watt Sony Shelf System 
CPUMotherboardGraphicsRAM
i5 580M Dell 0R1203 NVIDIA Quadro FX 2800M Samsung 4Gb 
Hard DriveHard DriveOptical DriveOS
TOSHIBA MK3256GSYF  TOSHIBA MK3256GSYF  DVD-Rom HL-DT-ST DVD+-RW GU40N Windows 7 Professional 
Audio
Dell Computer 5 Series/3400 Series Chipset Fami... 
CPUMotherboardGraphicsGraphics
Athlon 64 X2 6400+  Asus M2N-E Nforce 500 SLi 8800GT  9800 GT 
RAMHard DriveOptical DriveOS
OCZ ReaperX WD LG lightscribe Multilayer DVD burner Windows 7 
PowerCase
Antec 500W Smartpower 2.0 Aspire X-Navigator 
  hide details  
Reply
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