Overclock.net › Forums › Components › Hard Drives & Storage › Oh yeah, the wonders of hard drive failures. Drive capacity showing up as 0 bytes. Anyone know what causes this?
New Posts  All Forums:Forum Nav:

Oh yeah, the wonders of hard drive failures. Drive capacity showing up as 0 bytes. Anyone know what causes this?

post #1 of 7
Thread Starter 

Well today was another fine day at work and I had come across something you don't really see to often. A customer's machine was not booing at all, surface scan was "passing" along with SMART was passing. But upon further investigation the drive is showing up as 0 bytes. Now I know this drive is bad. But my question is this: What kind of failure causes this to happen?

 

 

I am knowledgeable for the most part in how a drive works (a decent understanding), but in the way the fail. Anyone want to enlighten me on this subject?

 
Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load Zotac Z77 ITX Wifi GTX 1070 Gaming 2126/2249 w/ Hybrid cooler TridentX 16GB 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 1TB Seagate 2TB H105 EVGA Hybrid GPU cooler 
OSMonitorKeyboardPower
Windows 10 Asus MG279Q - 24" 144Hz 1080p Filco Majestic II w/ Cherry Reds Seasonic X 760W 
CaseMouseMouse PadAudio
Bitfelix Prodigy Logitech G400 Razer Goliath AKG A701 
AudioAudio
JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
OSMonitorKeyboardMouse
OS X 10.0 1280x800 Built-in Trackpad 
Audio
Built-in 
  hide details  
Reply
 
Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load Zotac Z77 ITX Wifi GTX 1070 Gaming 2126/2249 w/ Hybrid cooler TridentX 16GB 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 1TB Seagate 2TB H105 EVGA Hybrid GPU cooler 
OSMonitorKeyboardPower
Windows 10 Asus MG279Q - 24" 144Hz 1080p Filco Majestic II w/ Cherry Reds Seasonic X 760W 
CaseMouseMouse PadAudio
Bitfelix Prodigy Logitech G400 Razer Goliath AKG A701 
AudioAudio
JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
OSMonitorKeyboardMouse
OS X 10.0 1280x800 Built-in Trackpad 
Audio
Built-in 
  hide details  
Reply
post #2 of 7
It is likely a corrupted partition table. A partition recovery utility will likely work to re-build the MBR and partition table.
Ol' Sandy
(28 items)
 
"Zeus"
(12 items)
 
Elite Preview
(6 items)
 
CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
Hard DriveOS
256GB SSD Windows 10 Insider Preview 
  hide details  
Reply
Ol' Sandy
(28 items)
 
"Zeus"
(12 items)
 
Elite Preview
(6 items)
 
CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
Hard DriveOS
256GB SSD Windows 10 Insider Preview 
  hide details  
Reply
post #3 of 7
Thread Starter 

Drive doesn't even show up under system profiler. Drive model and serial number is not being seen. Most likely a electronics failure. 

 
Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load Zotac Z77 ITX Wifi GTX 1070 Gaming 2126/2249 w/ Hybrid cooler TridentX 16GB 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 1TB Seagate 2TB H105 EVGA Hybrid GPU cooler 
OSMonitorKeyboardPower
Windows 10 Asus MG279Q - 24" 144Hz 1080p Filco Majestic II w/ Cherry Reds Seasonic X 760W 
CaseMouseMouse PadAudio
Bitfelix Prodigy Logitech G400 Razer Goliath AKG A701 
AudioAudio
JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
OSMonitorKeyboardMouse
OS X 10.0 1280x800 Built-in Trackpad 
Audio
Built-in 
  hide details  
Reply
 
Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load Zotac Z77 ITX Wifi GTX 1070 Gaming 2126/2249 w/ Hybrid cooler TridentX 16GB 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 1TB Seagate 2TB H105 EVGA Hybrid GPU cooler 
OSMonitorKeyboardPower
Windows 10 Asus MG279Q - 24" 144Hz 1080p Filco Majestic II w/ Cherry Reds Seasonic X 760W 
CaseMouseMouse PadAudio
Bitfelix Prodigy Logitech G400 Razer Goliath AKG A701 
AudioAudio
JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
OSMonitorKeyboardMouse
OS X 10.0 1280x800 Built-in Trackpad 
Audio
Built-in 
  hide details  
Reply
post #4 of 7
Check the BIOS - they could have accidentally chose to "set drive size manually" and screwed it up. Then again, now that I think about it I haven't seen that option in a BIOS in a very long time. Not since the CHS scheme became obsolete.

But if it's not that, and the same error pops up on other PCs, then I'd call it an electronic failure as well.
Server
(11 items)
 
  
CPUMotherboardRAMHard Drive
Intel Core i5-3470 ASRock Z77 Extreme6 16 GB G.Skill Sniper DDR3-1600 1TB WD Caviar Black 
Hard DriveCoolingOSCase
4TB WD Caviar Red Cooler Master Hyper 212+ VMWare ESXi NZXT Crafted Series Tempest 410 
OtherOtherOther
LSI 9280-16i4e RAID Card Intel I350 Quad Port Gigabit NIC Intel Pro/1000 PT Dual Port Gigabit NIC 
  hide details  
Reply
Server
(11 items)
 
  
CPUMotherboardRAMHard Drive
Intel Core i5-3470 ASRock Z77 Extreme6 16 GB G.Skill Sniper DDR3-1600 1TB WD Caviar Black 
Hard DriveCoolingOSCase
4TB WD Caviar Red Cooler Master Hyper 212+ VMWare ESXi NZXT Crafted Series Tempest 410 
OtherOtherOther
LSI 9280-16i4e RAID Card Intel I350 Quad Port Gigabit NIC Intel Pro/1000 PT Dual Port Gigabit NIC 
  hide details  
Reply
post #5 of 7
Thread Starter 

Its a mac. That would be impossible. Drive comes up the same on R-Studio.

 
Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load Zotac Z77 ITX Wifi GTX 1070 Gaming 2126/2249 w/ Hybrid cooler TridentX 16GB 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 1TB Seagate 2TB H105 EVGA Hybrid GPU cooler 
OSMonitorKeyboardPower
Windows 10 Asus MG279Q - 24" 144Hz 1080p Filco Majestic II w/ Cherry Reds Seasonic X 760W 
CaseMouseMouse PadAudio
Bitfelix Prodigy Logitech G400 Razer Goliath AKG A701 
AudioAudio
JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
OSMonitorKeyboardMouse
OS X 10.0 1280x800 Built-in Trackpad 
Audio
Built-in 
  hide details  
Reply
 
Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load Zotac Z77 ITX Wifi GTX 1070 Gaming 2126/2249 w/ Hybrid cooler TridentX 16GB 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 1TB Seagate 2TB H105 EVGA Hybrid GPU cooler 
OSMonitorKeyboardPower
Windows 10 Asus MG279Q - 24" 144Hz 1080p Filco Majestic II w/ Cherry Reds Seasonic X 760W 
CaseMouseMouse PadAudio
Bitfelix Prodigy Logitech G400 Razer Goliath AKG A701 
AudioAudio
JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
OSMonitorKeyboardMouse
OS X 10.0 1280x800 Built-in Trackpad 
Audio
Built-in 
  hide details  
Reply
post #6 of 7
Quote:
Originally Posted by Lord Xeb View Post

Its a mac. That would be impossible. Drive comes up the same on R-Studio.

Then yeah I'd call it electronic. First guess would be the flash memory.

If the drive is headed for the scrap heap at this point and no data recovery is to be done or anything, then as a last ditch resort you could try baking the PCB in case it's something dumb like a cold solder joint (Macs and their crappy airflow). Set the oven to 450F and let the card bake during the preheating. Then as soon as it hits 450 turn it off, open the door, and let the card cool.

I usually do that with anything electronic before tossing it out, just in case rolleyes.gif. So far it saved me three GPUs, a PS3 (twice), and a DVD player.
Server
(11 items)
 
  
CPUMotherboardRAMHard Drive
Intel Core i5-3470 ASRock Z77 Extreme6 16 GB G.Skill Sniper DDR3-1600 1TB WD Caviar Black 
Hard DriveCoolingOSCase
4TB WD Caviar Red Cooler Master Hyper 212+ VMWare ESXi NZXT Crafted Series Tempest 410 
OtherOtherOther
LSI 9280-16i4e RAID Card Intel I350 Quad Port Gigabit NIC Intel Pro/1000 PT Dual Port Gigabit NIC 
  hide details  
Reply
Server
(11 items)
 
  
CPUMotherboardRAMHard Drive
Intel Core i5-3470 ASRock Z77 Extreme6 16 GB G.Skill Sniper DDR3-1600 1TB WD Caviar Black 
Hard DriveCoolingOSCase
4TB WD Caviar Red Cooler Master Hyper 212+ VMWare ESXi NZXT Crafted Series Tempest 410 
OtherOtherOther
LSI 9280-16i4e RAID Card Intel I350 Quad Port Gigabit NIC Intel Pro/1000 PT Dual Port Gigabit NIC 
  hide details  
Reply
post #7 of 7
Thread Starter 

lol. Good old reflows. Yeah. This is at work and I don't have the luxury of that. We will simply replace the drive. This mac is used to basically watch stocks, so there really isn't anyhting on the drive. Any important data is stored on a network to begin with. 

 
Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load Zotac Z77 ITX Wifi GTX 1070 Gaming 2126/2249 w/ Hybrid cooler TridentX 16GB 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 1TB Seagate 2TB H105 EVGA Hybrid GPU cooler 
OSMonitorKeyboardPower
Windows 10 Asus MG279Q - 24" 144Hz 1080p Filco Majestic II w/ Cherry Reds Seasonic X 760W 
CaseMouseMouse PadAudio
Bitfelix Prodigy Logitech G400 Razer Goliath AKG A701 
AudioAudio
JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
OSMonitorKeyboardMouse
OS X 10.0 1280x800 Built-in Trackpad 
Audio
Built-in 
  hide details  
Reply
 
Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load Zotac Z77 ITX Wifi GTX 1070 Gaming 2126/2249 w/ Hybrid cooler TridentX 16GB 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 1TB Seagate 2TB H105 EVGA Hybrid GPU cooler 
OSMonitorKeyboardPower
Windows 10 Asus MG279Q - 24" 144Hz 1080p Filco Majestic II w/ Cherry Reds Seasonic X 760W 
CaseMouseMouse PadAudio
Bitfelix Prodigy Logitech G400 Razer Goliath AKG A701 
AudioAudio
JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
OSMonitorKeyboardMouse
OS X 10.0 1280x800 Built-in Trackpad 
Audio
Built-in 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Hard Drives & Storage
Overclock.net › Forums › Components › Hard Drives & Storage › Oh yeah, the wonders of hard drive failures. Drive capacity showing up as 0 bytes. Anyone know what causes this?