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Canon HF S21 camcorder and Canon DM-100 external microphone not synching

post #1 of 4
Thread Starter 
I just used a Canon DM-100 external mike with my Canon HF S21 camera and the sound is not synched with the images. What can I do?
post #2 of 4
provide more details.

how are you viewing this that you are noticing the sound out of sync. are you watching it on camera? on your computer? what program are you watching with? what are your computer specs?
    
CPUMotherboardGraphicsRAM
i7-3770K @ 4.6GHz ASRock Z77 extreme 4 EVGA gtx 660 Ti SLI 4X4GB Kingston HyperX 
Hard DriveHard DriveHard DriveOptical Drive
Sandisk SSD 128GB (OS) WD Caviar Black 1TB (Storage) Samsung 830 128GB (Scratch) LG DVD  
CoolingOSMonitorKeyboard
212 EVO P/P SP120 Win7 Hannspree 23" Generic multimedia 
PowerCaseMouseMouse Pad
Corsair CX600 Corsair Carbide 300R DeathAdder BE Steelpad QcK 
AudioAudio
Logitech z2300 Sony MDR-V6 
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Reply
    
CPUMotherboardGraphicsRAM
i7-3770K @ 4.6GHz ASRock Z77 extreme 4 EVGA gtx 660 Ti SLI 4X4GB Kingston HyperX 
Hard DriveHard DriveHard DriveOptical Drive
Sandisk SSD 128GB (OS) WD Caviar Black 1TB (Storage) Samsung 830 128GB (Scratch) LG DVD  
CoolingOSMonitorKeyboard
212 EVO P/P SP120 Win7 Hannspree 23" Generic multimedia 
PowerCaseMouseMouse Pad
Corsair CX600 Corsair Carbide 300R DeathAdder BE Steelpad QcK 
AudioAudio
Logitech z2300 Sony MDR-V6 
  hide details  
Reply
post #3 of 4
Thread Starter 
The sound and video are synched when viewing on camera. Out-of-synch when downloading to computer using iSkysoft for Mac. I am trying to change settings to reset compatibility mode to see if that resolves the issue.
post #4 of 4
Thread Starter 
Resetting compatibility mode appears to have fixed the problem. Thanks!
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