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Canon HF S21 camcorder and Canon DM-100 external microphone not synching

post #1 of 4
Thread Starter 
I just used a Canon DM-100 external mike with my Canon HF S21 camera and the sound is not synched with the images. What can I do?
post #2 of 4
provide more details.

how are you viewing this that you are noticing the sound out of sync. are you watching it on camera? on your computer? what program are you watching with? what are your computer specs?
Montage mkIII
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i7-6700K ASUS ROG Maximus VIII Hero EVGA 980Ti Classified Corsair 16GB DDR4-3000 
Hard DriveHard DriveHard DriveCooling
Samsung 240GB EVO 850 Samsung 128GB EVO 830 Samsung 1TB EVO 850 CM 212EVO  
OSMonitorKeyboardPower
Win10 Dell U2713HM Logitech 810 EVGA Supernova 750W P2 
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Corsair 450D Razer Deathadder Steelpad QcK Audioengine D1 
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Audio-technica ATH-A900X 
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Montage mkIII
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7-6700K ASUS ROG Maximus VIII Hero EVGA 980Ti Classified Corsair 16GB DDR4-3000 
Hard DriveHard DriveHard DriveCooling
Samsung 240GB EVO 850 Samsung 128GB EVO 830 Samsung 1TB EVO 850 CM 212EVO  
OSMonitorKeyboardPower
Win10 Dell U2713HM Logitech 810 EVGA Supernova 750W P2 
CaseMouseMouse PadAudio
Corsair 450D Razer Deathadder Steelpad QcK Audioengine D1 
Audio
Audio-technica ATH-A900X 
  hide details  
Reply
post #3 of 4
Thread Starter 
The sound and video are synched when viewing on camera. Out-of-synch when downloading to computer using iSkysoft for Mac. I am trying to change settings to reset compatibility mode to see if that resolves the issue.
post #4 of 4
Thread Starter 
Resetting compatibility mode appears to have fixed the problem. Thanks!
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