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SAMSUNG 830 FROZEN STATE

post #1 of 17
Thread Starter 
256GB PERMANENT FROZEN STATE

Hi all, is there anyone that got or had problems with frozen state of this drive? I am getting crazy and even Samsung is at the moment helpless.
I must say that I am good on installations and dealing with everything do do with a pc and tried everything possible to get my 3 drives out of 5 out of the frozen state. My 5 ssd's are the 256gb version
Purchased 5 recently and fitted 2 on one PC with amd sata3 connections and because I did a reinstall, I decided to secure erase them with the magician tool. Everything went smootly and I am happy with it. Now, I exactly did the same think with my main rig with the Asrock fatal1ty professional Z68 Mboard. Tried to secure erase and it gives a frozen state not on one but on all the others, 3 in total.
I thought it was the motherboard giving the problem and tried on the AMD MBoard which successfully erased the first 2ssd's(the previous one). NO success at all does not matter what I do and on all the other ssd's. Tried other motherboards, tried all connections, tried all the tricks suggested on the web but no success. Also tried the USB bootable way with the magician software. NO SUCCESS. Plug , unplug, etc....., NO SUCCESS
I do not know if it does make sense, but for some reasons, is my Z68 motherboard atcually caused a permanent frozen state on the 3 ssd's that incidentally where used on this MB from begginning? OR it is the MAGICIAN TOOL in coincidence with this Mboard that is made my ssd's frozen??
Anyway, I had a go with the PARTED MAGIC tool v.10-10-2012 and the same think happened when connected to the MSAHCI sata connection. Then tried my other SATA3 ASMEDIA connection and the SECURE ERASE went through beautifully. Well, if I try the same with the magician tool, it still shows the permanent FROZEN state and does not matter what connection I use. Anyway I must say that the 3 SSD's are working well and they behave perfectly, I think. It still worries me what it is going to happen in the future when I will need to secure erase with his own propietary software and therefore the MAGICIAN tool from SAMSUNG.
Got no idea if I can actually make damage or shorten the life drastically by using other third part tools as components inside the ssd's can vary and I do not really trust secure erasing my ssd's with a third part software.
Samsung is dealing with this matter but I got the impression that the best they can do will be to replace the SSD's for new one. This will not in reality make me happy because as soon I will reuse them again in the same MBoard, I am sure the same will happen again.
To finish, I am sure there is nothing wrong with the ssd's and also virtually nothing to do with this particular Mboard (I hope).
Surely something wrong with the Magician Tool which somehow is detected or made something going wrong and refuses to DEFREEZE the ssd's. Also puzzled by the PARTED MAGIC wich is also detected a frozen state if I use it with SATA MSAHCI connection but does actually erase it if I use the ASMEDIA SATA connection of the same Mboard.
I am sorry, english is not my main language and I hope I can be understood hoping that someone can help, please .
Thank You, Alex
Edited by neroneuk - 10/20/12 at 9:01am
post #2 of 17
www.overclock.net/t/1227597/how-to-secure-erase-your-solid-state-drive-ssd-with-parted-magic#post_16684060
Quote:
Freeze Locked:
Basically "Freeze Locking" your SSD will not let it be allowed to be Secure Erased. If the UEFI/BIOS recognizes the SSD as plugged in at boot up then it will lock it. If you plug in the SSD after the computer is on then it will not be locked and it should be able to be Secure Erased normally.

  1. If your SSD is being "Freeze Locked" or not showing up then try this:
    You will get an option to put the PC to sleep, try that first then try to Secure Erase again
  2. If that still does not work:
    When you put the PC into sleep mode make sure you have any USB devices unplugged from the system and the Parted Magic USB/Live CD as well.
  3. If that doesn't work try below on top of the other suggestions:
    1. Reboot
    2. Enable AHCI mode in the UEFI/BIOS and "hot swap" on the SATA ports
    3. Save & exit
    4. Turn off the computer
    5. Unplug EVERYTHING on your SATA ports except for your CD/DVD drive
    6. Turn on and boot to Parted Magic
    7. When in the main GUI plug your SSD into a normal SATA 2 port
post #3 of 17
Thread Starter 
Thank You for your great info Sean Webster,
Tried everything with the Sansung magician, hot plug, dos boot , sleep mode, etc... but nothing works. Tried parted magic and it does but only with ASMEDIA SATA connection from the same motherboard. So basicly it can be done after all and I will also try the sleep mode with parted magic just to double check if the parted magic will also work with the MSAHCI connection.
Now:
1) my worry is: why I am getting this bad problem with the propietary samsung software "Magician tool"?? It worked fine on another 2 ssd's in another PC( amd sata) afterall and my other 3 drives failed on the Z68 asrock fatal1ty to secure erase and on the top of that seems that no other Mboard can wake them up from the frozen state after this Mboard was used.
2) do I need to assume that I could have actually provocated a fault in whithin the drives or not at all?? They work properly after all even so I cannot perform the secure erase with his propietary software and on any Mboard I use.
2) anyway, do you actually reccommend, for future references, to use the PARTED MAGIC for secure erase on my Samsung 830 and without any drawbacks at all??
3) I also got an older crucial M4 ssd, is PARTED MAGIC also good for this drive??

Thank You and I hope that someone could give some more info why I am getting this almost irreversible problem.
Alex
Edited by neroneuk - 10/20/12 at 2:45pm
post #4 of 17
Quote:
Originally Posted by neroneuk View Post

Thank You for your great info Sean Webster,
Tried everything with the Sansung magician, hot plug, dos boot , sleep mode, etc... but nothing works. Tried parted magic and it does but only with ASMEDIA SATA connection from the same motherboard. So basicly it can be done after all and I will also try the sleep mode with parted magic just to double check if the parted magic will also work with the MSAHCI connection.
Now:
1) my worry is: why I am getting this bad problem with the propietary samsung software "Magician tool"?? It worked fine on another 2 ssd's in another PC( amd sata) afterall and my other 3 drives failed on the Z68 asrock fatal1ty to secure erase and on the top of that seems that no other Mboard can wake them up from the frozen state after this Mboard was used.
It isn't a bad problem.
Quote:
2) do I need to assume that I could have actually provocated a fault in whithin the drives or not at all?? They work properly after all even so I cannot perform the secure erase with his propietary software and on any Mboard I use.
There is nothing wrong with the drives. It is the OS/Program that sets them that way.

Try using a different version of parted magic and try again if you continue having issues with it being frozen. Use the native controller with parted magic. Have hotswap enabled for your ports the SSD is on, have them unplugged as you boot parted magic, once booted plug the SSDs in. Then continue to secure erase.
Quote:
2) anyway, do you actually reccommend, for future references, to use the PARTED MAGIC for secure erase on my Samsung 830 and without any drawbacks at all??
Yea, no issue with parted magic secure erase.
Quote:
3) I also got an older crucial M4 ssd, is PARTED MAGIC also good for this drive??

Thank You and I hope that someone could give some more info why I am getting this almost irreversible problem.
Alex
Yea, no problem on a M4.
post #5 of 17
Thread Starter 
Thank You, this is a great news. Another couple of questions please:
1)From what I could see on the magician software when I erased the other 2 drives used on the other PC, it did a quick secure erase and it lasted few seconds.
My question is: is that sort of quick erase in reality useless or better than nothing or as good as a full erase to sanitize or regenerate the ssd??
2) What samsung does say is that for a drive that is not been used for the operating system, a quick erase is usually fine. For an ssd that is been used for an operating system they suggest a bootable usb kind of erase which obviously is the full one. What is your opinion in this regards?
3) I could see that the PARTED MAGIC lasted 10-11min. on my 256gb ssd, is that what we can call a full secure erase??
Thank You once again,
Alex
post #6 of 17
Quote:
Originally Posted by neroneuk View Post

Thank You, this is a great news. Another couple of questions please:
1)From what I could see on the magician software when I erased the other 2 drives used on the other PC, it did a quick secure erase and it lasted few seconds.
My question is: is that sort of quick erase in reality useless or better than nothing or as good as a full erase to sanitize or regenerate the ssd??
2) What samsung does say is that for a drive that is not been used for the operating system, a quick erase is usually fine. For an ssd that is been used for an operating system they suggest a bootable usb kind of erase which obviously is the full one. What is your opinion in this regards?
3) I could see that the PARTED MAGIC lasted 10-11min. on my 256gb ssd, is that what we can call a full secure erase??
Thank You once again,
Alex
There are different secure erase options for the magician software? I've not known of that. Screen shot that for me?

In parted magic and other tools there is only a single secure erase, they are all the same. It sends a voltage spike to all the NAND and resets it. It usually takes a few seconds to complete.

Your M4 shouldn't have taken that long. You did the internal secure erase command option?
post #7 of 17
Thread Starter 
There is only one secure erase option in the magician tool. Then, it also gives the option of creating a dos usb or cd disk and I assumed that they last longer if done that way and that is why I assumed it could be a full erase. I did try with the usb but as i said i could not go further because of the frozen state and I do not know if actually takes longer.

Did I do it wrong with the PARTED MAGIC? Yes, I did the internal secure erase option, the last on the bottom,lol.
What do I suppose to use, which one and what it is for the one I used??
So, let me understand, the very short one from the way you sound is the one that is needed at all times, correct?? Please help, which one I suppose to use and have I caused any possile troubles to the ssd with the one I used (the internal secure erase)??
Thank You, Alex

edit: just in case I did it wrong, do you suggest to redo the secure erase again with the right command or there is not any need?
Edited by neroneuk - 10/20/12 at 5:38pm
post #8 of 17
Quote:
Originally Posted by neroneuk View Post

There is only one secure erase option in the magician tool. Then, if unsuccesfull gives you the option of creating a dos usb or cd disk and I assumed that they last longer if done that way and that is why I assumed it could be a full erase. I did try with the usb but as i said i could not go further because of the frozen state and I do not know if actually takes longer.
Oh, no, they are exactly the same, there is no difference.
Quote:
Did I do it wrong with the PARTED MAGIC? Yes I did the internal secure erase option, the last on the bottom,lol.
What do I suppose to use, which one and what it is for the one I used??
So, let me understand, the very short one from the way you sound is the one that is needed at all times, correct?? Please help which one I suppose to use and have I caused any possile troubles to the ssd with the one I used (the internal secure erase)??
Thank You, Alex

edit: just in case I did it wrong, do you suggest to redo the secure erase again with the right command or there is not any need?
If you did the internal option you're good, it is just odd it took so long...i think....My 64GB M4 only takes a few seconds and so does my 128GB Plextor M3. However, I have a crappy kingston v100 64GB that took like 10 min or so as well.

I'm going to S/E my 256GB M4 and see how long it takes.
post #9 of 17
Thread Starter 
I did the internal secure erase on the 256gb samsung and took 10min and never done yet on my older M4.
So, what are the other options for??
Anyway, by taking that long, are they subject to a higher wear and tear or not??
Also, despite I never did a secure erase on the M4 and because I did not know nothing at the time about ssd's 6 month ago and due to the fact that the box does not say nothing and no warning, I performed a full reformatting on te M4 from the window 7. Is there a chance that I might have damaged the ssd?? Still going strong and fast anyway but what are the possible drawbacks if an ssd is fully formatted from the windows?
One more question: do I need to do a secure erase on regular basis or only when needed and therefore if it starts to get visibly slower only ?? or it is actually an advantage or beneficial for the ssd if it is done from time to time without abusing with too many secure erasings??
Thank You and Good Night , Alex
Edited by neroneuk - 10/20/12 at 6:11pm
post #10 of 17
To learn about SSDs read this: www.overclock.net/t/1179518/seans-ssd-buyers-guide-information-thread
Quote:
Originally Posted by neroneuk View Post

I did the internal secure erase on the 256gb samsung and took 10min and never done yet on my older M4.
So, what are the other options for??
Hard drives.
Quote:
Anyway, by taking that long, are they subject to a higher wear and tear or not??
IDK, it shouldn't.
Quote:
Also, despite I never did a secure erase on the M4 and because I did not know nothing at the time about ssd's 6 month ago and due to the fact that the box does not say nothing and no warning, I performed a full reformatting on te M4 from the window 7. Is there a chance that I might have damaged the ssd??
No damage.
Quote:
Still going strong and fast anyway but what are the possible drawbacks if an ssd is fully formatted from the windows?
You add excessive wear to the drive and there may be a temporary speed decrease till garbage collection takes place.
Quote:
One more question: do I need to do a secure erase on regular basis or only when needed and therefore if it starts to get visibly slower only ??
You really don't even need. The only reasons to secure erase is if there is a drastic speed decrease from either a hard workload or a TRIMless environment which you need fix quickly. Otherwise TRIM and garbage collection will take care of everything automatically.
Quote:
or it is actually an advantage or beneficial for the ssd if it is done from time to time without abusing with too many secure erasings??
Thank You and Good Night , Alex
As said above, don't bother unless you need to. You also end up using up P/E cycles doing so as the whole drive gets reset every time you S/E.
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