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AX1200i - overcurrent protection broken???

post #1 of 7
Thread Starter 
I have asked a question here: http://forum.corsair.com/v3/showthread.php?p=608833#post608833

In the meantime, I wonder if anyone else with an AX1200i can confirm that what I'm seeing is normal.

I've had some trouble with the monitoring software on my AX1200i, and several times the multi-rail mode overcurrent protection has tripped in error, when there wasn't actually an overcurrent, due to spurious current values.

What worries me is this: When OCP trips, the PSU does not shut off the supply of current, rather the PC just reboots as though the reset button had been pressed.

Now Corsair have said that the AX1200i does not have multi-rail mode when the Corsair Link software isn't running (see http://forum.corsair.com/v3/showthread.php?t=111112)

So my concern is, that if OCP trips on a real short, then the PSU will reset the PC, now we're outside of windows and Corsair link isn't running any more, so no more OCP - 100+ amps goes through our short.

I'm trying to confirm with Corsair that this really is the case, but I can't see how else I can reconcile the behaviour I'm seeing (the reset when OCP trips) with the fact that Corsair have said there is no configurable OCP without the software running.

Can anyone else with an AX1200i confirm they also see a reset (rather than a complete power down) if the configurable multi-rail OCP is tripped?


I'm not exactly super hopeful anyone will be able to help - there can't be that many AX1200i out there yet, and even if people do have one hopefully they have been lucky enough not to have the bogus OCP trips I've been having, but I still thought it was worth asking. Perhaps some curious (and helpful) member could set an OCP rail to 20 amps (the lowest setting possible) then load up their GPU and get it to trip???

Resetting on an overcurrent rather than shutting down completely just seems like such odd behaviour, I am wondering if there is something about my setup that's causing it - surely it can't be by design that the PSU stays on and keeps delivering current if an overcurrent situation has been detected???
Edited by BorisTheSpider - 10/21/12 at 1:01pm
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post #2 of 7
I had a problem with my Corsair AX850 where if I have sleep mode enabled, the computer would shut off instead and I'd have to power off the PSU then power it back on before I could boot the computer.

Go here for my experience and more detail;

http://www.overclock.net/t/1305491/faulty-corsair-ax-850-w-gold-psu
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post #3 of 7
Are you sure their isn't a setting in your bios that will restart the computer in case of a power loss? I know my motherboard has a option for that and also the power supply shouldn't have control over starting your computer. Your motherboard asks the PSU to turn on waits for a power good signal from the PSU and then starts the boot process.
Edited by rancor - 10/21/12 at 5:16pm
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post #4 of 7
Thread Starter 
Quote:
Originally Posted by rancor View Post

Are you sure their isn't a setting in your bios that will restart the computer in case of a power loss? I know my motherboard has a option for that and also the power supply shouldn't have control over starting your computer. Your motherboard asks the PSU to turn on waits for a power good signal from the PSU and then starts the boot process.

Hi,

No, this definitely isn't a "on after power comes back" thing. If I pulled the plug on the PC then plugged it back in, it would stay off.

It's definitely the PSU doing it.
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post #5 of 7
Thread Starter 
OK, I have something to add that may be relevant to why this is happening.

I shut down to triple-check that I was right when I said I had the "Off after AC power loss" setting switched correctly in the BIOS, so that power would stay off. It was set correctly as I had recalled.

Then I pulled the plug for a few seconds, reinserted and the system stayed off.

Then I powered on, pulled the plug quickly, and reinserted it before the power had drained from the motherboard/psu (the few seconds when the LEDs etc. stay on after wall power has been switched on).

When the plug is reinserted before power has fully drained from the system, it just powers back on.
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post #6 of 7
My inital thought is that when software controled over current protection is not booted and running the standard overcurrent protection techniques (that uses components that respond to overcurrent without the aid of software) that has been in use for years takes over.I would not think Corsair would leave this unit over current unprotected during the software boot phase.

EDIT: I copied this from a review.There are default values in use even before the power supply is fully under software control.
Section 5 at the bottom is the over current protection section. The AX1200i by default is set to a single rail implementation, although you can manually override this to independent +12V rails. You can adjust the connector OCP point between 20A and 40A – per connector (not per device).

EDIT: You think 100 amps is too big? let me say that a measely 20 amps will do major damage.It is not a case of "100 is too much but now 80A that is fine".

EDIT: We all know Corsair is tops is Customer Support.The way I would approach this is speak to "RAM Guy" or whoever took his job over at Corsair about your concern.Let him work it up the chain to engineering and let them come to the conclusion that the 1200i is "borked'.My guess is that they are pretty proud about this unit and will not be very receptive to a diagnosis comming from the public.
Edited by PCCstudent - 10/22/12 at 11:46am
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post #7 of 7
Thread Starter 
Quote:
Originally Posted by PCCstudent View Post

My inital thought is that when software controled over current protection is not booted and running the standard overcurrent protection techniques (that uses components that respond to overcurrent without the aid of software) that has been in use for years takes over.I would not think Corsair would leave this unit over current unprotected during the software boot phase.

Perhaps so, but after my AX1200 destroyed my motherboard I brought this as a replacement specifically because I had lost faith in a single 100A rail - it's too big, and what happened to me could easily have resulted in a fire.

The AX1200i is being sold as having multi-rail mode, but it not only doesn't work outside windows, it also seems that if a short does happen even while the software is running it won't offer any protection at all.

Let's not get carried away here though - first, perhaps someone could try replicating my test (a quick pull of the power cord, followed by plugging it back in before power has drained from the system) to see if other systems do the same thing. If they do, then the way the AX1200i trips the power momentarily is clearly at fault.
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