Originally Posted by mus1mus
Yeah. So true. But patience to ask them or calling for days might work.
This might work with small shops, but small shops here have the worst prices (like a lot worse). For CPU and motherboards i shop from 2 e-shops, one is quite big, but both have poor contact support. One has like a 55 year old lady which is the only one that answers the phones and she never answers to emails within 24h. Her techical knowledge is zero. Literally, you must hold her hand and the only thing she understands is "order number ID" and "model ID". She also has no direct access to the storage facility. The other one has a rather elderly man answering the phone, but they never have much at stock. Since they are near the border, they just order the stuff from Germany when you order from them. Germany is the center hub for many brands in Europe and being big market, has better prices. So he 'd have to ask the german guy to read the CPU for me...I don't think it's gonna happen. Sometimes i also buy from Amazon, which i haven't really tried their support, but somehow i doubt they 're gonna bother with that... No Newegg or Microcenter here...
Probably small shop that has some own stock can do that, but it's tough to find good price there. Here the price for 8320 ranges from 136 to 214 euros (i am not kidding). It's the usual small neighbourhood shop, that counts on the fact that somehow you want to physically look at it and you 're bored to wait for internet order, so they think "i ll charge you 70 euros more so that you can have it in your hand immediately". Yeah, right... I am not bothering. I shop from these 2 shops for years and at least i know that they honour RMAs without much trouble.