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Razer Synapse 2.0 software/mouse unusable if you dont have an internet connection or their servers are down... - Page 11  

post #101 of 190
Quote:
Originally Posted by boogdud View Post

Well some good news it seems! It does appear to keep your profiles after restarting. As long as you:
1. Have a connection to razer and set up a profile at least one time
2. Make sure you uncheck the box "Stay Logged In".
3. Once you set up this profile when you restart it will keep the profile you set up, however you will get a big annoying 'Razer Synapse 2.0' login screen when you reboot and it will ask for your credentials all over again.
I unplugged my machine between step 2 and 3, so when it asked me to log in I wasn't really connecting to their servers (since I didn't have an internet connection) and it took my credentials as if I had logged in to their servers and my profile remained on the mouse.
So it's obviously caching the profiles somewhere on the machine.
It does have the side effect of making the cursor lag a bit when you first start up, and have a big login screen but technically it stores them somewhere. It's pretty obtrusive looking and cumbersome but it is possible. Thing is, if you have a connection to the internet it's always going to log into their servers every time you log in, whether you want it to or not, I'm not a big fan of that.
I also really don't like that damage control facebook post that Min-Liang made, at best it's confusing and vague and at worst it's straight up dishonest. "Our products work perfectly out of the box. Unlike DRM games or other media that require an always-on connection, you can use any of our peripherals right out of the box, even if someone doesn’t install Synapse 2.0, and whether a user is offline or online", that's pure bull right there. Oh yeah, it works fine, with no ability to change the buttons, store profiles, change the dpi, etc (which he cleverly dodges in his response). Which is the entire reason you buy a $100 mouse in the first place.
They really just need to give new products the ability to use old drivers. Nobody wants to log in to a dialogue box to use their mouse, nor do they want to be pestered with a pop up every time they boot up their computer.

Thankyou for confirming this. +1 rep for your responding to my request and confirmation. smile.gif

If I go back to wireless, I'm going with the Ourborous which is now one of the best. it would have been a shame to settle for less due to not having this offline option. I'm still confused with what data they might be mining but being able to stay offline makes it less intrusive.
     
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post #102 of 190
This got features on Ars Technica, awesome. Overclock.net is still on the forefront of consumer tech.
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post #103 of 190
nvm got it
Edited by RegalX - 11/8/12 at 8:05pm
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post #104 of 190
Min-Liang Tan

We’ve heard concerns from the community that Synapse 2.0 requires an always-on internet connection to function. This is untrue. Synapse 2.0 works offline and does not need a persistent internet connection.

However, we hear you and to ensure that our users are absolutely clear about this, we will be updating Synapse 2.0 to allow users to go offline manually if they wish (see attached picture). Th
is will be rolled out soon with an upcoming update. And on top of that, we have also made available the Synapse 1.0 drivers for supported legacy products for those of you who prefer to continue using Synapse 1.0 instead of upgrading to Synapse 2.0.

On the flip side, we have also heard concerns that we may not continue upgrading our other legacy products to Synapse 2.0 as many of you have been waiting for the new features such as cloud saving or profile sharing for your legacy devices. We still plan to continue releasing the new Synapse 2.0 drivers for supported legacy products and the same options as above (i.e. to stay at Synapse 1.0 or upgrade to Synapse 2.0) will also be available.

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post #105 of 190
Quote:
Originally Posted by maikon View Post

Min-Liang Tan
We’ve heard concerns from the community that Synapse 2.0 requires an always-on internet connection to function. This is untrue. Synapse 2.0 works offline and does not need a persistent internet connection.
However, we hear you and to ensure that our users are absolutely clear about this, we will be updating Synapse 2.0 to allow users to go offline manually if they wish (see attached picture). Th
is will be rolled out soon with an upcoming update. And on top of that, we have also made available the Synapse 1.0 drivers for supported legacy products for those of you who prefer to continue using Synapse 1.0 instead of upgrading to Synapse 2.0.
On the flip side, we have also heard concerns that we may not continue upgrading our other legacy products to Synapse 2.0 as many of you have been waiting for the new features such as cloud saving or profile sharing for your legacy devices. We still plan to continue releasing the new Synapse 2.0 drivers for supported legacy products and the same options as above (i.e. to stay at Synapse 1.0 or upgrade to Synapse 2.0) will also be available. Warning: Spoiler! (Click to show)


Is there a link to the source of this info for verification?
     
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post #106 of 190
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post #107 of 190
Quote:
Originally Posted by maikon View Post

his facebook
http://www.facebook.com/minliangtan

Good news not only for Razer consumers who do like Razer products but for privacy advocates as well. I'm glad to see the company made the right decision reversing their original stand and giving us this confirmed offline option while maintaining mouse functionality & macros. I don't mind first time registration because I do it with every product in my household but beyond that....I digress.

Thank you Razer. smile.gif
     
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post #108 of 190
Only way i will touch a Razer keyboard/mouse is if they go back to the old way of allowing users to save profiles on the device. I don't want anything to do with kb/mouse software dialing home every chance it gets.
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post #109 of 190
I just rebooted again myself and I don't have any popups or splash screens.
Razer support finally replied back about my Keyboard issue and said it shouldn't be acting that way, then asked if I have the latest 2.03 firmware.
That's a bit of a joke as the last firmware on their site was 1.08. Synapse doesn't even tell you what version you are on. It just says if theres a new one or not. Doesn't state what the new version is nor do they supply a change log of any sort.
I remember Razers sites "awesome" changelogs consisting of stuff as simple as, updated drivers.
Again, with 1.05 legacy being released, and my archived version was 1.04, I will assume it's safe to update firmware and still keep backwards compatibility with stand alone drivers.

Or not. Firmware updated, macro buttons still not working.

Looks like tonight I will need to totally remove synapse, bring my Naga from work back home, install all legacy drivers to confirm I am not smoking crack and the Black Widow macros function properly.
Then wait my standard 3 days for a Razer support response, and give them my 2 minute reply.
Edited by TheGlow - 11/9/12 at 5:37am
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post #110 of 190
Quote:
Originally Posted by maikon View Post

his facebook
http://www.facebook.com/minliangtan
This doesn't appear to address the problem.

I will not buy any mouse product that requires me to register an account to use it, whether it offers an offline mode or not. I should not need an account to use my mouse.
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