Overclock.net › Forums › Components › Mice › Razer Synapse 2.0 software/mouse unusable if you dont have an internet connection or their servers are down...
New Posts  All Forums:Forum Nav:

Razer Synapse 2.0 software/mouse unusable if you dont have an internet connection or their servers are down... - Page 8  

post #71 of 190
Thanks for posting this info.

I have hit about 18 or so of the most popular Razer products on Amazon.com with this one star review.

Quote:
"This was taken directly from the Razer Synapse TOS agreement:

“User Generated Information” means any information made available to Razer through your use of the Software. Subject to the Privacy Policy mentioned above, you expressly grant Razer the complete and irrevocable right to use, reproduce, modify, create derivative works from, distribute, transmit, broadcast, and otherwise communicate, and publicly display and perform the User Generated Information and derivative works thereof in any form, anywhere, with or without attribution to you, and without any notice or compensation to you of any kind.

By using Razer Synapse 2.0 (“Synapse”), the Subscriber agrees that Razer may collect aggregate information, individual information, and personally identifiable information. Razer may share aggregate information and individual information with other parties. Razer shall not share personally identifiable information with other parties, except as described in the policy below.

http://www.razerzone.com/synapse2/subscriber-agreement
http://www.razerzone.com/synapse2/privacy-policy


Yes folks, to put it simply Razer Synapse 2.0 software is actively spying on you and collecting data on who knows what and they even tell you they are doing it their listed ToS. What's worse is they even say that they will probably sell it. Which I'm sure they are By the way.


You also cannot install and use any of their products what uses Synapse 2.0 with all its features without being forced to install the spyware program. If you do not have an active internet connection you cannot install Synapse 2.0 there is no way around this. Basically Razer's Synapse 2.0 software is always online and is spying on everything you do plus if you lose connection or their servers go down then you are unable to access your hardware configurations.


Purchase and install their products with extreme caution."

The more this gets put out the less people will (hopefully) be inclined to buy Razer products.

I have also tossed my Naga in the trash for the G600 as a direct result of Razer's DRM spyware.
post #72 of 190
that's great.

....except when you restart your computer you have to log back in to get any of your custom settings.

At least this was the case a couple of weeks ago when I saw this suggestion from them. It's damage control, nothing more.


edit note: woops this went into the wrong thread... nothing to see here!
Edited by boogdud - 11/7/12 at 2:08pm
post #73 of 190
Min-Liang Tang said that on facebook

I wanted to provide some further clarification on Synapse 2.0:

SYNAPSE 1.0 vs SYNAPSE 2.0

Razer was the first to recognize the need for gamers to save their mouse configurations and settings onboard their peripherals. To that end, we created Synapse 1.0, which utilized onboard memory to store settings inside Razer products. This ability has now become one of the de facto features used in gaming mice worldwide.

Over time, we realized that as firmware, profiles, macros and other settings stored in onboard memory became more complex, more memory space was required. On top of that, other features that we wanted to include, such as inter-device drivers and profile exchanging, were not possible with the Synapse 1.0 architecture.

To give gamers the same benefits provided in Synapse 1.0 and more, we invented Synapse 2.0. Instead of having mouse settings limited by the space in onboard memory, Synapse 2.0 allows gamers to now have almost unlimited space for their profiles and macros. Moreover, other new functionalities such as being able to interact with other peripherals on the same architecture (i.e. keymaps between mice and keyboards) are now possible. Now gamers are also able to easily import and export profiles with their friends.

Another benefit to Synapse 2.0 is that if you purchase an additional Synapse 2.0 mouse for another system, it will not have to set it up all over again; it will be instantaneously customized to one’s stored settings. Such features would not be possible with Synapse 1.0.

We also believe in continuing to support our earlier products with software updates. We believe in providing additional value to our customers as opposed to only providing such features for our new hardware. For example, the Razer Naga MMO gaming mouse created with the Synapse 1.0 architecture was recently updated through Synapse 2.0 to include keymapping, unlimited profiles, and import/export functions. These updates would have taxed memory beyond the original capacity of the mouse using just Synapse 1.0. With Synapse 2.0, every Naga user can have his or her mouse upgraded directly from the cloud without having to go out and purchase another mouse or recreate macros and user-created content.

Synapse 2.0 offers these types of benefit and we’re happy to add features to our products for dedicated gamers looking for continued value after purchase.

However, we recognize that there may be some users of legacy Razer products who prefer to use Synapse 1.0 drivers. While we will still be making these available (see below), we do not want to penalize the vast majority of gamers who want to see our new products and legacy products upgraded to the Synapse 2.0 platform.

Synapse 2.0 vs. DRM

Our products work perfectly out of the box. Unlike DRM games or other media that require an always-on connection, you can use any of our peripherals right out of the box, even if someone doesn’t install Synapse 2.0, and whether a user is offline or online.

Synapse 2.0 provides for additional functionality in the form of cloud storage for settings, inter-device communications, etc. Once registered, Synapse 2.0 provides additional functionality of almost limitless memory in the cloud. It does the same with mapping physical functions, affording myriad options for an array of applications. The amount of information required to register the product is minimal. Again, we make a range of products that, to some degree or another, benefit from cloud-based functionality, but it is not a requirement for our products to work. There are great gamers out there that don’t regularly use Synapse 2.0, which speaks to the inherent quality of our products.

Synapse 2.0 works OFFLINE

One of the biggest misunderstandings is the equation of Synapse 2.0 to always-on DRM. It’s a popular notion that anything requiring a login has DRM included in it, and this misconception is one that easily gets the community fired up. In this case however, it’s incorrect.

Once registered, Synapse 2.0 works offline and never needs to be online again. So basically, a user creates an account, saves initial settings, and if there’s no internet connection, it doesn’t matter - settings are saved on the client PC and are not synced to the cloud. Synapse 2.0 works offline.

We understand that this still might be confusing. We will continue to take steps to clarify and to ensure that our users have the correct information (see below).

Server Outages

Finally, as far as the Synapse 2.0 activation server goes, we realize that we have had intermittent issues with it due to server usage spikes and, most recently, because of Hurricane Sandy – not uncommon challenges with server-based functions, especially given the severity of the storm – and we’re working on increasing server reliability.

We had an issue for four hours recently when users were unable to register for new Synapse 2.0 accounts. Current users of Synapse 2.0 were unaffected. We are working on new ways to keep these types of issues from occurring.

Steps to clarify the situation

1. Legacy or Synapse 1.0 drivers (for applicable legacy products) will be made available shortly on the Razer Support Site. We will continue to develop applicable Synapse 2.0 drivers for our other legacy products, as the vast majority of users of our products have been asking for Synapse 2.0 features. Again, if those products are already Synapse 1.0 supported, we will make both Synapse 1.0 and Synapse 2.0 drivers available to them.

All future Razer products will support Synapse 2.0 and other future platforms.

2. Manual Offline mode will be made available shortly. At this time, Synapse 2.0 works seamlessly between online and offline mode, and is unobtrusive to the user. If an internet connection goes down and if the user has enabled offline mode by checking the “stay logged in” box, Synapse 2.0 automatically goes into offline mode.

Through listening to our community we have added many new features to Synapse, and we have been working on putting in place a more robust manual offline mode for Synapse 2.0, letting users choose to go into offline mode with a click of a button. This functionality will be rolled into an upcoming update.

We value the feedback from the community and we hope the above statement helps to clarify any issues.
Ark
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ga-p67a-ud3-b3 EVGA GTX 660 ti Gskil 8gb ram DDR3 1600mhz 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 Samsung Hitachi Samsung 
OSMonitorMonitorKeyboard
Windows 8.1 Pro Dell u2913wm Dell u2311h QFR Stealth 
PowerCaseMouseMouse Pad
Seasonic 620w CM690 II Advanced A4tech x-748k Razer Goliathus Control 
Audio
Logitech x230 
  hide details  
Ark
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ga-p67a-ud3-b3 EVGA GTX 660 ti Gskil 8gb ram DDR3 1600mhz 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 Samsung Hitachi Samsung 
OSMonitorMonitorKeyboard
Windows 8.1 Pro Dell u2913wm Dell u2311h QFR Stealth 
PowerCaseMouseMouse Pad
Seasonic 620w CM690 II Advanced A4tech x-748k Razer Goliathus Control 
Audio
Logitech x230 
  hide details  
post #74 of 190
If the people in charge are that out of touch that they would ever think that this would be a good idea,
I have lost all faith in their brand.
i5 3570k
(16 items)
 
 
Fat Belly
(9 items)
 
CPUMotherboardGraphicsRAM
i5 3570k Asus P8Z77-VPRO Gigabyte 670 oc Patriot Viper Extreme  
Hard DriveHard DriveOptical DriveCooling
Samsung 830 64 GB  Crucial M4 64GB ihas424 Scythe mugen rev.b 
OSMonitorKeyboardPower
Windows 7 64 Bit Apple Cinema 30 Optimus Maximus  XFX 650  
CaseMouseMouse PadAudio
Lian Li T60R Razer Abyssus Razer Sphex Sennheiser 558 
CPUMotherboardGraphicsRAM
athlon 64 4000+ Asus A8N-SLI Deluxe gts 250 4gb ddr-400 
Hard DriveOSPowerCase
Seagate 150GB windows xp Antec Basiq Series VP450 thermaltake armor 
CPUMotherboardGraphicsRAM
e4300 ga-965p-ds3 ati rage xl 4gb ddr2-667 
Hard DriveOSPowerCase
samsung 2tb Windows 7 Thermaltake Tr2 aerocool engine t3 
Other
Perc 6i 
  hide details  
i5 3570k
(16 items)
 
 
Fat Belly
(9 items)
 
CPUMotherboardGraphicsRAM
i5 3570k Asus P8Z77-VPRO Gigabyte 670 oc Patriot Viper Extreme  
Hard DriveHard DriveOptical DriveCooling
Samsung 830 64 GB  Crucial M4 64GB ihas424 Scythe mugen rev.b 
OSMonitorKeyboardPower
Windows 7 64 Bit Apple Cinema 30 Optimus Maximus  XFX 650  
CaseMouseMouse PadAudio
Lian Li T60R Razer Abyssus Razer Sphex Sennheiser 558 
CPUMotherboardGraphicsRAM
athlon 64 4000+ Asus A8N-SLI Deluxe gts 250 4gb ddr-400 
Hard DriveOSPowerCase
Seagate 150GB windows xp Antec Basiq Series VP450 thermaltake armor 
CPUMotherboardGraphicsRAM
e4300 ga-965p-ds3 ati rage xl 4gb ddr2-667 
Hard DriveOSPowerCase
samsung 2tb Windows 7 Thermaltake Tr2 aerocool engine t3 
Other
Perc 6i 
  hide details  
post #75 of 190
I can't believe they are actually trying to say that Synapse works offline. It does, as long as you install it, log in to synapse, change your settings AND NEVER RESTART YOUR COMPUTER AGAIN. If you have any custom settings at all, you MUST connect to synapse to get your profiles/settings.

That bs statement is nothing but pure damage control. They are getting hammered for this (and rightly so)
post #76 of 190
That's nice Min-Liang Tang but you're full of it.


I'm almost tempted to make a facebook profile just to tell him that.
Edited by Porpoise Hork - 11/7/12 at 2:21pm
post #77 of 190
So you want to complain about spyware tracking... on facebook... the biggest data mining company on the web...



Who's full of it now?
post #78 of 190
Quote:
Originally Posted by forestgnome View Post

So you want to complain about spyware tracking... on facebook... the biggest data mining company on the web...
Who's full of it now?

Well yeah, there is that. If i were to make a profile it most certainly would not be genuine. thumb.gif
post #79 of 190
u made front page of reddit bro!
Good job
post #80 of 190
Somehow you made the front page of reddit. Congratulation.





And yeah, I agree that synapse is trash. I dont care that it require me to log it, it's just that it introduced a cursor lag with my deathadder.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Mice
  • Razer Synapse 2.0 software/mouse unusable if you dont have an internet connection or their servers are down...
This thread is locked  
Overclock.net › Forums › Components › Mice › Razer Synapse 2.0 software/mouse unusable if you dont have an internet connection or their servers are down...