The promise of the Surface was that it could deliver a best-in-class tablet experience, but then transform into the PC you needed when heavier lifting was required. Instead of putting down my tablet and picking up my laptop, I would just snap on my keyboard and get my work done. But that's not what the Surface offers, at least not in my experience. It does the job of a tablet and the job of a laptop half as well as other devices on the market, and it often makes that job harder, not easier. Instead of being a no-compromise device, it often feels like a more-compromise one.
Most of what I'm seeing (from this review and other reviews, and some of the others are much more positive), is that it's got some lag every now and then which can probably be fixed with an update or two (hopefully), and that the app store is empty. Those are the two major problems, both of which will be fixed in time.
Edited by The Conman - 10/23/12 at 9:00pm