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Faulty i5 3570K, what should I do?

post #1 of 18
Thread Starter 
Hey guys, my computer specs are:
Gigabyte UD3H MOBO, 3570K CPU, GTX850 GPU, Corsair Dominator Plat 2X4GB RAM and Enermax 900W PSU but the computer turns on and shuts down after 2 minutes, I have a really good custom water cooling system installed btw. I though the problem is the PSU so I took the whole computer to a repair shop, the technician replaced everything, but it still didn't work, but when he replaced the CPU with a 1155 that was in his rig, it worked perfectly fine.
I bought the CPU about 3 weeks ago from http://pccasegear.com/ and I told them what happened so I will send it to them hopefully tomorrow but do you guys think the warranty doesn't cover this? It doesn't say anything about warranty on the box so can someone explain CPU warranty for me please?
post #2 of 18

It may be a PSU or a motherboard. I doubt it is the processor. The fact that the processor is working the other rig means that it is not the processor. Can you fill out your system specs so Ic an see what you got and have a better idea as to what is going on? Click on rig builder in the up right of OCN. The click create rig. 

 

If you live in the US. Newegg > Everything else ever known the existance of the human race. 

 

http://www.overclock.net/lists/component/manage/type/RIG


Edited by Lord Xeb - 10/24/12 at 9:53pm
 
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post #3 of 18
Quote:
Originally Posted by Lord Xeb View Post

It may be a PSU or a motherboard. I doubt it is the processor. The fact that the processor is working the other rig means that it is not the processor. Can you fill out your system specs so Ic an see what you got and have a better idea as to what is going on? Click on rig builder in the up right of OCN. The click create rig. 

If you live in the US. Newegg > Everything else ever known the existance of the human race. 

http://www.overclock.net/lists/component/manage/type/RIG

I think you have it backwards. The tech placed a socket 1155 CPU from his rig into the OP's rig, and then it started working just fine, which would be indicative of a CPU issue.
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post #4 of 18
Was the other 1155 that he put in your machine a Sandy Bridge? That board is kinda old, it might require a bios update to run an Ivy Bridge.
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post #5 of 18
Thread Starter 
Quote:
Originally Posted by ChrisTahoe View Post

I think you have it backwards. The tech placed a socket 1155 CPU from his rig into the OP's rig, and then it started working just fine, which would be indicative of a CPU issue.

Yes, this is correct, I am 100% sure the processor is faulty, every thing else is perfectly fine.
Edited by XtremePhysX - 10/24/12 at 10:02pm
post #6 of 18
Quote:
Originally Posted by Lord Xeb View Post

If you live in the US. Newegg > Everything else ever known the existance of the human race. 
He linked to pccasegear.com, which at the top, says in large font, "Australia's premier online PC store". I'm betting he isn't in the US.tongue.gif
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post #7 of 18
Thread Starter 
Quote:
Originally Posted by Marioshi View Post

Was the other 1155 that he put in your machine a Sandy Bridge? That board is kinda old, it might require a bios update to run an Ivy Bridge.

Intel Core i3 3240
I read some really good reviews about this bored, and the technician said he's been dealing with gigabyte motherboards for like 10 years and they are very good. The exact name of the mobo is Gigabyte GA-Z77X-UD3H Motherboard.
post #8 of 18
Quote:
Originally Posted by XtremePhysX View Post

Yes, this is correct, I am 100% sure the processor is faulty, every thing else is perfectly fine.

IIRC, as long as there isn't anything suggesting misuse, you'll be covered for a replacement under warranty.
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post #9 of 18
Oh yeah, my bad, I forgot they had a z77 ud3h I thought it was a z68.

z77 should work no problem. Its hard to believe its the processor but anything is possible. No physical damage present?
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post #10 of 18
Quote:
Originally Posted by ChrisTahoe View Post


I think you have it backwards. The tech placed a socket 1155 CPU from his rig into the OP's rig, and then it started working just fine, which would be indicative of a CPU issue.

Sorry, I am rather tired and should be going to bed here soon. Then yes, if that is the case, the processor is faulty. Contact wherever you got it and get it replaced or RMA through Intel. 

 
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