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Windows XP Home Edition will not activate...

post #1 of 3
Thread Starter 
I recently retooled my old netbook after it began to experience massive slowdown... Failing on an upgrade to Windows 8, I went and tried to revert it to XP. Oddly, it failed activation. All I did was reinstall Windows XP and replace the hard drive with one of near identical size (160GB to 150GB). From previous experience, unless you do some utterly groundbreaking change to your computer, it shouldn't fail activation.

As a result of this reinstallation, I just used an image of the XP SP3 setup/installation disc that Dell gave me when I bought the thing.

I've reinstalled Windows many times before on many different machines (using the key on the COA label), but never has the thing actually rejected my key. This time, not only was my key rejected, my installation ID from Microsoft also was rejected over the telephone.

The only thing that looked somewhat fishy is that the key is for "Windows XP Home Edition ULCPC", but that shouldn't explain why it's not working, since I did use the Dell XP disc, and that's literally all of the recovery material that Dell provided. Googling returned that you might not be able to use a FPP/retail disc, but I didn't use that; this was an OEM disc provided for this exact computer.

TL;DR: Reinstalled Windows, tried stock activation key, does not activate. wat do?
post #2 of 3
Call microsoft
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Mostly For Gaming
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4820K EK cooled ASUS x79 680, EK cooled G.skill 16GB 
Hard DriveOptical DriveCoolingOS
512GB 840 Pro  ASUS DVD Burner 3 Loops which consist of 7 Waterblocks, 4 Radia... 8.1pro 64bit 
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ZR30w S-IPS 2560x1600 Ɠ19 SILVERSTONE ST 1500W Custom 
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post #3 of 3
Thread Starter 
Quote:
Originally Posted by USFORCES View Post

Call microsoft

Was on the phone with them today for roughly 4 hours total, with 6 agents and 2 supervisors. Did a heck of a lot of nothing.

Told them my product key, they verified it several times over and said that it was genuine and valid. Asked them why it wouldn't take: "I don't know" was the most common response. One agent accused me of violating OEM checks because I wiped my HDD, and using that as the primary excuse. I've swapped HDDs and other assorted parts before and had no issue reinstalling and reactivating Windows from the OEM disc and key. Another flat-out accused me of piracy, even though he had checked and verified the key. A third told me that I should have used Dell's recovery disc, not the installation disc, and was unreceptive when I told him that no such disc exists and that the HDD did not come with a recovery partition.

In the end, none of their support levels could figure it out, not even their Technical Answer Desk and its supervisors.

To further drive the nail into the already bloody coffin, what does the last supervisor say to me? I'll give you a replacement key for $99, or you can buy Windows 7 or 8 at full retail price!

I gave up and am now on Xubuntu 12.10, though suspend and resume doesn't work (apparently a known bug). I still want to get XP back on this thing, somehow, so I would appreciate any advice you guys can give.
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