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Creative XFi Titanium problem PLEASE HELP

post #1 of 8
Thread Starter 
ok, so i need you tech savvy peoples help.

a few days ago, my sound card, a Creative XFi Titanium (not HD, not Fatal1ty, just titanium), started acting up. It wouldn't push sound into the speakers on my gaming rig. (gaming build = Driftingnfsc3's System)

I then restarted my computer to find out that the device would not show up at all in windows device manager.

Here is a list of what i tried already:
  • Clear CMOS (usually works when things don't show up)
  • Reinstalled Windows without any updates except for service pack 1
  • Put the sound card in 2 other computers
  • Tried the sound card that came with my motherboard (PoS MSI Quantum Wave)

now here is the part where I am confused. In the other 2 computers, the sound card not only shows up, but pushes sound to my speakers just fine. Also, the sound card that came with my motherboard WORKS without any issue!! The clear CMOS and reinstalling windows without any updates didn't work.

I thought to myself: is there some kind of conflict software related? However, the card doesn't show up when any drivers are installed and it can't be hardware conflict since my rig hasn't been modified in ages, yet the issue is occurring only recently.

The other 2 rigs general specs (if it helps):

HTPC:
  • Some ZOTAC miniITX motherboard
  • Core i5 650 3.2GHz Dual Core
  • Intel HD Graphics 2000 (iGP)
  • 2x 2GB Mushkin 1600MHz Blackline DDR3

Old Computer:
  • ASUS P5B Deluxe
  • Core 2 Duo e4400 2.0GHz
  • NVidia GeForce 9600GT
  • 4x 2GB Mushkin 1066MHz Blackline DDR2

Also, both these rigs don't have a raid array, while the gaming rig has 2 RAID 0 arrays. Not sure if it matters.

I really don't know what's the issue here...only thing i can think of is if the bios of the graphics card or sound card got updated magically causing some sort of conflict.
    
CPUMotherboardGraphicsRAM
Intel Core i7 4790k ASUS Sabetooth Z97 MkII GTX980 4*4GB ADATA XPG 1600MHz 
Hard DriveCoolingOSMonitor
256GB Samsung 850 Pro + WD Green 2TB + WD Green... Cooler Master Hyper 212 Win 8.1 x64 BenQ BL3201PH 
KeyboardPowerCaseMouse
Corsair K70 Black and Red LED with Cherry MX Red Corsair HX1050w Fractal Design Define R4 Logitech G900, Logitech G9x, Logitech G9, EVGA ... 
Mouse PadAudio
VViViD Matte Black vinyl stuck to desk Sound Blaster X-Fi Titanium 
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CPUMotherboardGraphicsRAM
Intel Core i7 4790k ASUS Sabetooth Z97 MkII GTX980 4*4GB ADATA XPG 1600MHz 
Hard DriveCoolingOSMonitor
256GB Samsung 850 Pro + WD Green 2TB + WD Green... Cooler Master Hyper 212 Win 8.1 x64 BenQ BL3201PH 
KeyboardPowerCaseMouse
Corsair K70 Black and Red LED with Cherry MX Red Corsair HX1050w Fractal Design Define R4 Logitech G900, Logitech G9x, Logitech G9, EVGA ... 
Mouse PadAudio
VViViD Matte Black vinyl stuck to desk Sound Blaster X-Fi Titanium 
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post #2 of 8
Did you reload the creative drivers?
I have had windows 7 updates cuase it to stop working. I just reload right over the old ones and it adds the missing driver and off we go.

Good luck!
Mild Mod
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7-5930k 4.5Ghz @1.331v Asus X99-A EVGA GTX1070 SC 16Gb Gskill DDR4-2400 
Hard DriveOptical DriveCoolingCooling
850 Pro SSD, 2 Cav Blacks Asus HWLabs 280mm SR-1 and GTX120 mm radiators EK GPU waterblock and backplate 
CoolingOSMonitorKeyboard
EK Supremacy EVO cpu block W7 64 Pro Dell U3011  Razer BlackWidow Ultimate 
PowerCaseMouseAudio
Corsair AX850 Corsair 650d Modded SteelSeries Sensei Raw (heat orange) Creative 5.1 setup 
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Creative Soundblaster Z 
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Mild Mod
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7-5930k 4.5Ghz @1.331v Asus X99-A EVGA GTX1070 SC 16Gb Gskill DDR4-2400 
Hard DriveOptical DriveCoolingCooling
850 Pro SSD, 2 Cav Blacks Asus HWLabs 280mm SR-1 and GTX120 mm radiators EK GPU waterblock and backplate 
CoolingOSMonitorKeyboard
EK Supremacy EVO cpu block W7 64 Pro Dell U3011  Razer BlackWidow Ultimate 
PowerCaseMouseAudio
Corsair AX850 Corsair 650d Modded SteelSeries Sensei Raw (heat orange) Creative 5.1 setup 
Audio
Creative Soundblaster Z 
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post #3 of 8
Thread Starter 
everytime i try to install the driver using their software, it says that a compatible device is not found...
    
CPUMotherboardGraphicsRAM
Intel Core i7 4790k ASUS Sabetooth Z97 MkII GTX980 4*4GB ADATA XPG 1600MHz 
Hard DriveCoolingOSMonitor
256GB Samsung 850 Pro + WD Green 2TB + WD Green... Cooler Master Hyper 212 Win 8.1 x64 BenQ BL3201PH 
KeyboardPowerCaseMouse
Corsair K70 Black and Red LED with Cherry MX Red Corsair HX1050w Fractal Design Define R4 Logitech G900, Logitech G9x, Logitech G9, EVGA ... 
Mouse PadAudio
VViViD Matte Black vinyl stuck to desk Sound Blaster X-Fi Titanium 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core i7 4790k ASUS Sabetooth Z97 MkII GTX980 4*4GB ADATA XPG 1600MHz 
Hard DriveCoolingOSMonitor
256GB Samsung 850 Pro + WD Green 2TB + WD Green... Cooler Master Hyper 212 Win 8.1 x64 BenQ BL3201PH 
KeyboardPowerCaseMouse
Corsair K70 Black and Red LED with Cherry MX Red Corsair HX1050w Fractal Design Define R4 Logitech G900, Logitech G9x, Logitech G9, EVGA ... 
Mouse PadAudio
VViViD Matte Black vinyl stuck to desk Sound Blaster X-Fi Titanium 
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Reply
post #4 of 8
Bummer! On Creatives website is a specific driver to make windows 7 see the card. Did you load that one?

http://support.creative.com/Products/ProductDetails.aspx?catID=209&CatName=X-Fi&subCatID=231&subCatName=MIDI+Keyboards&prodID=17927&prodName=Sound+Blaster+X-Fi+Titanium&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_17927,VARSET=CategoryID:209

File Name : PID_W7PCAPP_US_2_11_01.exe - this one.

(Sorry for the rushed answers trying to eat lunch, take a break and still fend off my boss' questions)

Good luck
Mild Mod
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7-5930k 4.5Ghz @1.331v Asus X99-A EVGA GTX1070 SC 16Gb Gskill DDR4-2400 
Hard DriveOptical DriveCoolingCooling
850 Pro SSD, 2 Cav Blacks Asus HWLabs 280mm SR-1 and GTX120 mm radiators EK GPU waterblock and backplate 
CoolingOSMonitorKeyboard
EK Supremacy EVO cpu block W7 64 Pro Dell U3011  Razer BlackWidow Ultimate 
PowerCaseMouseAudio
Corsair AX850 Corsair 650d Modded SteelSeries Sensei Raw (heat orange) Creative 5.1 setup 
Audio
Creative Soundblaster Z 
  hide details  
Reply
Mild Mod
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7-5930k 4.5Ghz @1.331v Asus X99-A EVGA GTX1070 SC 16Gb Gskill DDR4-2400 
Hard DriveOptical DriveCoolingCooling
850 Pro SSD, 2 Cav Blacks Asus HWLabs 280mm SR-1 and GTX120 mm radiators EK GPU waterblock and backplate 
CoolingOSMonitorKeyboard
EK Supremacy EVO cpu block W7 64 Pro Dell U3011  Razer BlackWidow Ultimate 
PowerCaseMouseAudio
Corsair AX850 Corsair 650d Modded SteelSeries Sensei Raw (heat orange) Creative 5.1 setup 
Audio
Creative Soundblaster Z 
  hide details  
Reply
post #5 of 8
What drivers are you currently using?

I would:

1. Uninstall the drivers.
2. Use a driver sweeper.
3. Install PAX drivers.
Small wonder.
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Small wonder.
(18 items)
 
  
CPUMotherboardGraphicsRAM
6700k Asus Maximus VIII Impact EVGA 980Ti Classified G.skill Aegis 
RAMHard DriveHard DriveCooling
G.skill Aegis Samsung Evo 120gb Toshiba X300 Koolance 380i w/ Various WC goodness! 
OSMonitorMonitorKeyboard
Windows10 pro LG 34uc88-p Dell P2411H Varmilo  
PowerCaseMouseMouse Pad
Corsair AX750 Phanteks ENTHOO EVOLV ITX Logitech G502 <3 X-Trac Ripper XXL <3 
Audio
Kingston Hyper X Cloud II 
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post #6 of 8
Thread Starter 
i think i may have a bigger problem on my hands... my system is acting up...it will crash when posting, in the BIOS setup, or as soon as it loads up windows... i am now trying to get this thing running in barebone setup to save all my data on my raid just in case crap goes down.. if it crashes again, im going to swap out the ram. i cleared the CMOS again and only changed the onboard sata controller to RAID mode... so no overclock at all, full stock.

frustrating stuff... sozo.gif

EDIT: by barebones i mean i took off the mouse and the sound card was taken out aswell, only one display, network cable taken off
Edited by Driftingnfsc3 - 10/25/12 at 2:07pm
    
CPUMotherboardGraphicsRAM
Intel Core i7 4790k ASUS Sabetooth Z97 MkII GTX980 4*4GB ADATA XPG 1600MHz 
Hard DriveCoolingOSMonitor
256GB Samsung 850 Pro + WD Green 2TB + WD Green... Cooler Master Hyper 212 Win 8.1 x64 BenQ BL3201PH 
KeyboardPowerCaseMouse
Corsair K70 Black and Red LED with Cherry MX Red Corsair HX1050w Fractal Design Define R4 Logitech G900, Logitech G9x, Logitech G9, EVGA ... 
Mouse PadAudio
VViViD Matte Black vinyl stuck to desk Sound Blaster X-Fi Titanium 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core i7 4790k ASUS Sabetooth Z97 MkII GTX980 4*4GB ADATA XPG 1600MHz 
Hard DriveCoolingOSMonitor
256GB Samsung 850 Pro + WD Green 2TB + WD Green... Cooler Master Hyper 212 Win 8.1 x64 BenQ BL3201PH 
KeyboardPowerCaseMouse
Corsair K70 Black and Red LED with Cherry MX Red Corsair HX1050w Fractal Design Define R4 Logitech G900, Logitech G9x, Logitech G9, EVGA ... 
Mouse PadAudio
VViViD Matte Black vinyl stuck to desk Sound Blaster X-Fi Titanium 
  hide details  
Reply
post #7 of 8
can you plug the sound card on a different spot on your gaming rig? coz its not reading it in the device manager.
Vlade
(15 items)
 
  
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Intel i7-950 @ 4.2  EVGA X58 Classified E-760 EVGA GTX 580 3 x 2GB Mushkin Redline 
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2 x 320GB WD Lite-On DVD Burner Corsair H50 Win 7 Pro 
MonitorKeyboardPowerCase
Samsung 26" 1200p Logitech G15 Power and PC Cooling 950w Haf X 
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Logitech Anywhere MX Default Creative Labs Titanium Fatality 
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Vlade
(15 items)
 
  
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Hard DriveOptical DriveCoolingOS
2 x 320GB WD Lite-On DVD Burner Corsair H50 Win 7 Pro 
MonitorKeyboardPowerCase
Samsung 26" 1200p Logitech G15 Power and PC Cooling 950w Haf X 
MouseMouse PadAudio
Logitech Anywhere MX Default Creative Labs Titanium Fatality 
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post #8 of 8
Thread Starter 
FINALLY i got my computer after constant crashing... the cause was the power supply. never knew a corsair HX1000W could cause me problems TWICE.

i shall try putting the sound card back in to see if the problem is solved. i also customized my windows 7 image to take out all the audio drivers that come on the installation disc. so that should make things quicker.

imma call it a night...my computer looks like a PC version of fraknenstein at the moment... O.o (its got a second power supply sort of dangling from my motherboard...
    
CPUMotherboardGraphicsRAM
Intel Core i7 4790k ASUS Sabetooth Z97 MkII GTX980 4*4GB ADATA XPG 1600MHz 
Hard DriveCoolingOSMonitor
256GB Samsung 850 Pro + WD Green 2TB + WD Green... Cooler Master Hyper 212 Win 8.1 x64 BenQ BL3201PH 
KeyboardPowerCaseMouse
Corsair K70 Black and Red LED with Cherry MX Red Corsair HX1050w Fractal Design Define R4 Logitech G900, Logitech G9x, Logitech G9, EVGA ... 
Mouse PadAudio
VViViD Matte Black vinyl stuck to desk Sound Blaster X-Fi Titanium 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core i7 4790k ASUS Sabetooth Z97 MkII GTX980 4*4GB ADATA XPG 1600MHz 
Hard DriveCoolingOSMonitor
256GB Samsung 850 Pro + WD Green 2TB + WD Green... Cooler Master Hyper 212 Win 8.1 x64 BenQ BL3201PH 
KeyboardPowerCaseMouse
Corsair K70 Black and Red LED with Cherry MX Red Corsair HX1050w Fractal Design Define R4 Logitech G900, Logitech G9x, Logitech G9, EVGA ... 
Mouse PadAudio
VViViD Matte Black vinyl stuck to desk Sound Blaster X-Fi Titanium 
  hide details  
Reply
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