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Need help fixing my computer!

post #1 of 28
Thread Starter 
Hey everyone.

I was using my desktop this morning, and it was fine. The internet was working, programs were starting up, and my computer was running pretty nicely (no lag or anything like that.)

About four hours later, Google Chrome crashed. Chrome literally closed, and then a message popped up saying something along the lines of that Google Chrome had crashed, and was asking if I wanted to reload Chrome, which I did.

So, I wait for Chrome to start, and then once it started, I typed an address (it was like Facebook or something like that) and then all of a sudden it crashes again, and the same message pops up saying that Chrome has crashed and whatnot.

So, I try to open up Google Chrome again, but this time, instead of loading the browser, that same message just pops up saying that Coogle Chrome has crashed. The browser hadn't even started up yet, so... yeah...

I know Chrome isn't having a bad day, because I'm on my laptop right now using Chrome, and have been using it for the last two hours.

ALSO programs won't run. Only some programs will run. The Firefox installer won't run, etc, and my computer seems to be a little slow all around.

EDIT

I completely forgot to mention that Windows Update ran recently, and I've only started experiencing these programs since AFTER running Windows Update
Edited by FIRINMYLAZERMAN - 10/25/12 at 1:08pm
   
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Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
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Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
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post #2 of 28
Open up your processes, see if there are any programs which shouldn't be running.
Run an anti virus check. Are you overclocked at all?
hello.
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hello.
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Hard DriveHard DriveOptical DriveOS
Samsung Spinpoint F3 1tb Crucial M4 128gb Sony...? Windows 7 Home Premium 
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Samsung Syncmaster SA350 23in. Filco Majestouch 2  Corsair AX 750 Storm Scout 
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post #3 of 28
Thread Starter 
No, none of the parts in my desktop have been overclocked. I tried doing a system restore, but it failed.
   
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 2 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUMotherboardGraphicsGraphics
AMD FX-8350 4.0GHz Eight-Core Processor ASUS ROG Crosshair V FORMULA-Z ATX AM3+ 990FX/S... Sapphire Vapor-X Radeon HD 7970GHz 6GB GDDR5 Gr... Sapphire Vapor-X Radeon HD 7970GHz 6GB GDDR5 Gr... 
RAMHard DriveHard DriveOptical Drive
16GB (2 x 8GB) G.SKILL Ripjaws X-Series DDR3 16... Seagate Barracuda 2TB 7200RPM SATA3 64MB Cache ... Seagate Barracuda 2TB 7200RPM SATA3 64MB Cache ... ASUS BW-12B1ST Blu-Ray Writer 12X BD-R 16X DVD+... 
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AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 2 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUMotherboardGraphicsGraphics
AMD FX-8350 4.0GHz Eight-Core Processor ASUS ROG Crosshair V FORMULA-Z ATX AM3+ 990FX/S... Sapphire Vapor-X Radeon HD 7970GHz 6GB GDDR5 Gr... Sapphire Vapor-X Radeon HD 7970GHz 6GB GDDR5 Gr... 
RAMHard DriveHard DriveOptical Drive
16GB (2 x 8GB) G.SKILL Ripjaws X-Series DDR3 16... Seagate Barracuda 2TB 7200RPM SATA3 64MB Cache ... Seagate Barracuda 2TB 7200RPM SATA3 64MB Cache ... ASUS BW-12B1ST Blu-Ray Writer 12X BD-R 16X DVD+... 
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post #4 of 28
Sounds like you got a Virus! Run a full Virus Scan.
 
SAGER NP9130
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Intel I7 3930k Alienware-Intel X-79 Evga GTX-580 Classified Ultra EVGA GTX-780 S.C. --Will arrive in 3-5 weeks. 
GraphicsRAMHard DriveHard Drive
EVGA GTX-780 S.C. --will arrive in 3-5 weeks. Corsair XM3 OCZ Vertex 4 Western Digital 
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Western Digital BD Read/Write DVD+R/RW Alienware 120mm Liquid CPU Cooler 
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Windows 7 Home Premium Asus 27 in 3-D 24In Viewsonic LED 32in Astar 
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Modern Warefare2 Cyborg 875 Watt Alienware Aurora R4 ALX R.A.T.9 
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Razer Vesoezola Astro A50 Bose Cinemate Creative Sound Blaster Recon3D Fatal1ty Champio... 
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SAGER NP9130
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Intel I7 3930k Alienware-Intel X-79 Evga GTX-580 Classified Ultra EVGA GTX-780 S.C. --Will arrive in 3-5 weeks. 
GraphicsRAMHard DriveHard Drive
EVGA GTX-780 S.C. --will arrive in 3-5 weeks. Corsair XM3 OCZ Vertex 4 Western Digital 
Hard DriveOptical DriveOptical DriveCooling
Western Digital BD Read/Write DVD+R/RW Alienware 120mm Liquid CPU Cooler 
OSMonitorMonitorMonitor
Windows 7 Home Premium Asus 27 in 3-D 24In Viewsonic LED 32in Astar 
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Modern Warefare2 Cyborg 875 Watt Alienware Aurora R4 ALX R.A.T.9 
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Razer Vesoezola Astro A50 Bose Cinemate Creative Sound Blaster Recon3D Fatal1ty Champio... 
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post #5 of 28
Have you run your AV?
hello.
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Samsung Spinpoint F3 1tb Crucial M4 128gb Sony...? Windows 7 Home Premium 
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hello.
(14 items)
 
  
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Hard DriveHard DriveOptical DriveOS
Samsung Spinpoint F3 1tb Crucial M4 128gb Sony...? Windows 7 Home Premium 
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Samsung Syncmaster SA350 23in. Filco Majestouch 2  Corsair AX 750 Storm Scout 
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Rat 3 
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post #6 of 28
Thread Starter 
I think I just found the virus(s)

Going into Task Manager and looking through my process, I discovered that there are five "programs" that are running called atieclxx.exe, csrss.exe, winlogin.exe, wisptis.exe, and Pen_Tablet.exe. There's no description for any of them, and when I try and stop any of them from running, a message pops up for all of them saying that access is denied.

Apparently (from the minimal research I've done on all of them,) these viruses steal personal information from the users computer, as well as do other things.
   
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 2 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUMotherboardGraphicsGraphics
AMD FX-8350 4.0GHz Eight-Core Processor ASUS ROG Crosshair V FORMULA-Z ATX AM3+ 990FX/S... Sapphire Vapor-X Radeon HD 7970GHz 6GB GDDR5 Gr... Sapphire Vapor-X Radeon HD 7970GHz 6GB GDDR5 Gr... 
RAMHard DriveHard DriveOptical Drive
16GB (2 x 8GB) G.SKILL Ripjaws X-Series DDR3 16... Seagate Barracuda 2TB 7200RPM SATA3 64MB Cache ... Seagate Barracuda 2TB 7200RPM SATA3 64MB Cache ... ASUS BW-12B1ST Blu-Ray Writer 12X BD-R 16X DVD+... 
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Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUMotherboardGraphicsGraphics
AMD FX-8350 4.0GHz Eight-Core Processor ASUS ROG Crosshair V FORMULA-Z ATX AM3+ 990FX/S... Sapphire Vapor-X Radeon HD 7970GHz 6GB GDDR5 Gr... Sapphire Vapor-X Radeon HD 7970GHz 6GB GDDR5 Gr... 
RAMHard DriveHard DriveOptical Drive
16GB (2 x 8GB) G.SKILL Ripjaws X-Series DDR3 16... Seagate Barracuda 2TB 7200RPM SATA3 64MB Cache ... Seagate Barracuda 2TB 7200RPM SATA3 64MB Cache ... ASUS BW-12B1ST Blu-Ray Writer 12X BD-R 16X DVD+... 
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post #7 of 28
Def sounds like a virus.
post #8 of 28
Quote:
Originally Posted by FIRINMYLAZERMAN View Post

I think I just found the virus(s)
Going into Task Manager and looking through my process, I discovered that there are five "programs" that are running called atieclxx.exe, csrss.exe, winlogin.exe, wisptis.exe, and Pen_Tablet.exe. There's no description for any of them, and when I try and stop any of them from running, a message pops up for all of them saying that access is denied.
Apparently (from the minimal research I've done on all of them,) these viruses steal personal information from the users computer, as well as do other things.
I know that those aren't viruses. I have 3 of them running atm. Not sure on the others.
hello.
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965 BE@3.9GHz Gigabyte 990XA-UD3 Radeon HD 6870 G-Skill Ripjaws 8GB 
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Samsung Spinpoint F3 1tb Crucial M4 128gb Sony...? Windows 7 Home Premium 
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Samsung Syncmaster SA350 23in. Filco Majestouch 2  Corsair AX 750 Storm Scout 
Mouse
Rat 3 
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hello.
(14 items)
 
  
CPUMotherboardGraphicsRAM
965 BE@3.9GHz Gigabyte 990XA-UD3 Radeon HD 6870 G-Skill Ripjaws 8GB 
Hard DriveHard DriveOptical DriveOS
Samsung Spinpoint F3 1tb Crucial M4 128gb Sony...? Windows 7 Home Premium 
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Samsung Syncmaster SA350 23in. Filco Majestouch 2  Corsair AX 750 Storm Scout 
Mouse
Rat 3 
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post #9 of 28
Quote:
Originally Posted by Davayy View Post

I know that those aren't viruses. I have 3 of them running atm. Not sure on the others.

csrss.exe, winlogin.exe I got those too on my Government computer...
Vlade
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Vlade
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post #10 of 28
Quote:
Originally Posted by Samishii View Post

csrss.exe, winlogin.exe I got those too on my Government computer...
Yeah exactly.
OP run a decent AV program and see what the results are. It sounds like a virus of some sort.
hello.
(14 items)
 
  
CPUMotherboardGraphicsRAM
965 BE@3.9GHz Gigabyte 990XA-UD3 Radeon HD 6870 G-Skill Ripjaws 8GB 
Hard DriveHard DriveOptical DriveOS
Samsung Spinpoint F3 1tb Crucial M4 128gb Sony...? Windows 7 Home Premium 
MonitorKeyboardPowerCase
Samsung Syncmaster SA350 23in. Filco Majestouch 2  Corsair AX 750 Storm Scout 
Mouse
Rat 3 
  hide details  
Reply
hello.
(14 items)
 
  
CPUMotherboardGraphicsRAM
965 BE@3.9GHz Gigabyte 990XA-UD3 Radeon HD 6870 G-Skill Ripjaws 8GB 
Hard DriveHard DriveOptical DriveOS
Samsung Spinpoint F3 1tb Crucial M4 128gb Sony...? Windows 7 Home Premium 
MonitorKeyboardPowerCase
Samsung Syncmaster SA350 23in. Filco Majestouch 2  Corsair AX 750 Storm Scout 
Mouse
Rat 3 
  hide details  
Reply
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