So Ive had my sigrig about 6 months. The other day, while the GPU is underload (video games for under 2 minuetes), the display started artifacting and flashing real fast and then my 2 monitors would lose signal and the screen would turn black. my computer would still be on all lights and fans and everything and I could still head the gpu fan (6870 very loud) spinning. I would be forced to hold the power button to restart the computer. any time i would try to game this would happen within 2 minutes but for normal use like web browsing and typical tasks everything would be fine. I filed an RMA with XFX saying the card was doing this and I sent it in, I ordered a gigabyte 7850 because i cant wait 2-3 weeks for XFX to send that back, i'll just sell it as refurbed..... and just got it 2 days ago and it has been fine so far, until...... today randomly while gaming (maybe for an hour) the same thing occurred... i restarted and kept gaming and there was no problem at all for about 3 or 4 hours. than randomly my screen fully artifacted and I still had a display output but the screen was striped in different shades of brown and tan. had to restart but everything is normal again.... GPU doesnt over heat, maxed out around 52*c and case is very well ventilated. everything is brand new from 6 months ago except the keyboard mouse and PSU are 2 years old. the GPU is 2 days old. i have most up to date drivers for the 7850. The 1 monitor is about a month old and the other monitor is 6 months old, but i definitely think GPU problem not monitor problem. After happening now I kind of have a feeling PSU is stressed, intermittently??? it is about 2 years old but ive never had problems before and it should be way more than enough to power a 7850, before that was a 6870 for the past 6 months and before that was a 4850 for 1.5 years.... any ideas or experience? is there a way to test any theories without having to waste more and more money.
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Display problems reoccuring with 2 dif GPUs
post #2 of 9
10/30/12 at 11:33am
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Try running the card without drivers and see if it still acts up.
The Ghost of Renal Failure
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The Ghost of Renal Failure
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- ryaan
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like, no ATI drivers at all and then try gaming/stress test? if i dont have the drivers wouldnt windows switch to using the onboard graphics instead?
Edited by ryaan - 10/30/12 at 11:39am
Edited by ryaan - 10/30/12 at 11:39am
piece of crap doa
(13 items) |
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| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
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piece of crap doa
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post #4 of 9
10/30/12 at 11:39am
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Nevermind, I read your initial post wrong.
What troubleshooting steps have you taken yourself? Reinstalling the drivers, reseating the hardware, switching the the power cables to the GPU around, etc#?
What troubleshooting steps have you taken yourself? Reinstalling the drivers, reseating the hardware, switching the the power cables to the GPU around, etc#?
The Ghost of Renal Failure
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The Ghost of Renal Failure
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- ryaan
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well since it artifacted quickly before the screens went black with the 6870, i thought overheating maybe -- but it ran cool when i checked. i uninstalled drivers, driver sweeper, updated to most recent drivers off AMD website and it kept occuring. i tried increasing the fan speed manually to keep cooler - nothing changed. i underclocked it as low as it would go - i think 775mhz vs 900 default -- nothing changed. filed the RMA and just thought the card was defective. the 6870 used 2 6pin power adapters also but i never changed anything with that since I only have 2. the card was always seated right and the HSF was never touched and i assume seated tightly, but no signs of over heating.
next i received the 7850 and seated it and plugged the 1 power cord in that is needed. had already uninstalled previous drivers and driver sweeper before changing cards for a 2nd time... installed fresh most up to date drivers. runs cool in high 30s at idle and about 52* max load (well, while real world gaming). I havent done anything so far aside from post here, i am going to try using the other 6pin power cord though, but wouldnt those all be on the same rails on the PSU anyway? i can try using the 4pin molex to 6pin adapter they gave me instead, if maybe the prior cards stressed the psu + normal aging???
ps thanks for fast replies.
next i received the 7850 and seated it and plugged the 1 power cord in that is needed. had already uninstalled previous drivers and driver sweeper before changing cards for a 2nd time... installed fresh most up to date drivers. runs cool in high 30s at idle and about 52* max load (well, while real world gaming). I havent done anything so far aside from post here, i am going to try using the other 6pin power cord though, but wouldnt those all be on the same rails on the PSU anyway? i can try using the 4pin molex to 6pin adapter they gave me instead, if maybe the prior cards stressed the psu + normal aging???
ps thanks for fast replies.
piece of crap doa
(13 items) |
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|---|---|---|---|
| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
| Hard Drive | OS | Monitor | Keyboard |
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piece of crap doa
(13 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
| Hard Drive | OS | Monitor | Keyboard |
| WD Caviar Black 1TB | Windows 7 Ultimate x64 | 2x Samsung SA350 23" 1080p | Logitech Illuminated |
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| Corsair TX 650 | Corsair Carbide 500R | Logitech MX 518 | Steelseries QcK |
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post #6 of 9
10/30/12 at 12:21pm
- koulaid
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Try using different dvi or hdmi cables. Weird but this happened to me before also. Thought it was my gpu, but turned out to be my dvi cable.
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- ryaan
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thats a good idea. im using mini display port to HDMI cables for my 2 monitors, i bought them on amazon for like 5$ each. they might be trash... i just got a response from XFX last night on the RMA
so i guess there was something wrong also, lol. but it hasnt happened since ive posted this luckily. if it does persist i will order new mini DP cables.
Edited by ryaan - 11/1/12 at 9:21am
Quote:
[MICHAELC 10/31/2012 9:19:25 PM] Your recent returns ref # ********* as recently completed the testing process with the following status: {GPU**** = FAULTY}. A technician will be in contact shortly to discuss completion of this return. If you have any queries regarding this test result - please send a message to the support team. Thank You. XFX Support Team
so i guess there was something wrong also, lol. but it hasnt happened since ive posted this luckily. if it does persist i will order new mini DP cables.
Edited by ryaan - 11/1/12 at 9:21am
piece of crap doa
(13 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
| Hard Drive | OS | Monitor | Keyboard |
| WD Caviar Black 1TB | Windows 7 Ultimate x64 | 2x Samsung SA350 23" 1080p | Logitech Illuminated |
| Power | Case | Mouse | Mouse Pad |
| Corsair TX 650 | Corsair Carbide 500R | Logitech MX 518 | Steelseries QcK |
| View all | |||
piece of crap doa
(13 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
| Hard Drive | OS | Monitor | Keyboard |
| WD Caviar Black 1TB | Windows 7 Ultimate x64 | 2x Samsung SA350 23" 1080p | Logitech Illuminated |
| Power | Case | Mouse | Mouse Pad |
| Corsair TX 650 | Corsair Carbide 500R | Logitech MX 518 | Steelseries QcK |
| View all | |||
- ryaan
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happened twice more today. i changed cables for the GPU and also repositioned my PSU so it sucks air in from the case, not from under the case (it only has maybe 1/2 inche clearance which is carpet beneath the case.) i have a funny feeling it the PSU causing it.
piece of crap doa
(13 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
| Hard Drive | OS | Monitor | Keyboard |
| WD Caviar Black 1TB | Windows 7 Ultimate x64 | 2x Samsung SA350 23" 1080p | Logitech Illuminated |
| Power | Case | Mouse | Mouse Pad |
| Corsair TX 650 | Corsair Carbide 500R | Logitech MX 518 | Steelseries QcK |
| View all | |||
piece of crap doa
(13 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
| Hard Drive | OS | Monitor | Keyboard |
| WD Caviar Black 1TB | Windows 7 Ultimate x64 | 2x Samsung SA350 23" 1080p | Logitech Illuminated |
| Power | Case | Mouse | Mouse Pad |
| Corsair TX 650 | Corsair Carbide 500R | Logitech MX 518 | Steelseries QcK |
| View all | |||
- ryaan
- 2.4ghz
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replaced the PSU with a corsair TX 650. 2 days ago. problem occured today. Only thing I havent replaced is MOBO and CPU... just filed RMA with ASRock for RMA.
piece of crap doa
(13 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
| Hard Drive | OS | Monitor | Keyboard |
| WD Caviar Black 1TB | Windows 7 Ultimate x64 | 2x Samsung SA350 23" 1080p | Logitech Illuminated |
| Power | Case | Mouse | Mouse Pad |
| Corsair TX 650 | Corsair Carbide 500R | Logitech MX 518 | Steelseries QcK |
| View all | |||
piece of crap doa
(13 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i5 3570k | MSI z77a-gd55 | Gigabyte 7850 | Corsair Vengance 2x4gb 9-9-9-24 ddr3 1600 |
| Hard Drive | OS | Monitor | Keyboard |
| WD Caviar Black 1TB | Windows 7 Ultimate x64 | 2x Samsung SA350 23" 1080p | Logitech Illuminated |
| Power | Case | Mouse | Mouse Pad |
| Corsair TX 650 | Corsair Carbide 500R | Logitech MX 518 | Steelseries QcK |
| View all | |||
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