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Win 8 - Video Hardware Error

post #1 of 3
Thread Starter 
MB: Asus P8P67
CPU: i5 2500k
GPU: EVGA 9800gtx+

I recently upgraded my wife's computer to win8 as well as my own. Her's was upgrading from Vista 64 and mine from win7. While my upgrade had no issues hers seems to be annoyingly troublesome. To start with she finished the install while I was at work. I told her just to follow the prompts and there's nothing to worry about... I was wrong. Following the prompts meant clicking next all the time so when it finally got to the 'uninstall programs' part she clicked through it. My fault for not making myself clear enough. I'm explaining this because one of the issues happening is a usb connect/disconnect sound. I know I had to uninstall the usb 3.0 when I upgraded so I figure the larger error (we'll be getting to that soon) could be from the computer glitching out from a incompatible driver.

So question 1; is there anyway to run that win8 upgrade thing again to where it will tell me what drivers are needing uninstalled?

Now onto the main event, the video hardware error (main event because it interferes with her gaming). While gaming she will get an error... forgive me for not being too system savvy I'm just going to past the whole thing it says from the action center.

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.2.9200.2.0.0.256.103
Locale ID: 1033

Files that help describe the problem
WD-20121101-1747.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 141
BCP1: FFFFFA801985C4D0
BCP2: FFFFF880041CAA88
BCP3: 0000000000000000
BCP4: 0000000000000F70
OS Version: 6_2_9200
Service Pack: 0_0
Product: 256_1

So as you can see... I don't know what this means. I hope somebody can see the issue b/c I have no idea what that means. I have the latest drivers from nvidia and have updated anything else I could think of. Honestly I think it has something to do with that device connected/disconnected system sound I keep hearing. If per chance it is the actual GPU dying I will discover this weekend when I switch out my 460 with her (if the issue isn't resolved by then).

I'm going to grill so I won't be back for a little while but any help would be appreciated. Thanks in advance!!!!!
2011 Upgrade
(12 items)
 
Wife2
(10 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k ASUS P8P67 EVGA gtx 770 CORSAIR Vengence 
Hard DriveCoolingPowerCase
WD Black Collermaster Hyper 212 plus Corsair TX650 Antec 1200 
MouseAudioAudioAudio
logitec g9x titanium hd m-audio bx5 ad700 
CPUMotherboardGraphicsRAM
i5 2500k asus p8p76 evga gtx 460 Corsair Vengance 
Hard DriveCoolingKeyboardCase
WD Blue thermaltake water 2.0 pro Ducky Year of the Dragon nzxt pharntom 
MouseAudio
roccat savu asus dg 
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2011 Upgrade
(12 items)
 
Wife2
(10 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k ASUS P8P67 EVGA gtx 770 CORSAIR Vengence 
Hard DriveCoolingPowerCase
WD Black Collermaster Hyper 212 plus Corsair TX650 Antec 1200 
MouseAudioAudioAudio
logitec g9x titanium hd m-audio bx5 ad700 
CPUMotherboardGraphicsRAM
i5 2500k asus p8p76 evga gtx 460 Corsair Vengance 
Hard DriveCoolingKeyboardCase
WD Blue thermaltake water 2.0 pro Ducky Year of the Dragon nzxt pharntom 
MouseAudio
roccat savu asus dg 
  hide details  
Reply
post #2 of 3
You'd have to run the whole thing again. Just reinstall yourself.
 
BitoHeaven
(16 items)
 
Cigar ATX PC
(14 items)
 
CPUMotherboardGraphicsGraphics
Intel i7 4770k @ 4.5GHz Asus Maximus VI Gene Gigabyte R9 290 @ 1160MHz/1350MHz Gigabyte R9 290 @ 1160MHz/1350MHz 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2X8GB DDR3 2400MHz Samsung 840 PRO 256GB  Seagate Barracuda 7200.14 3TB SATA III 6Gb/s 64... Pioneer Blu-ray Burner 
CoolingOSMonitorKeyboard
Liquid Single Loop Triple Radiators Win 7 SP1 Professional x64bit  Samsung SynchMaster 24" Widescreen 1200p TFT-LC... Logitech G15 
PowerCaseMouseMouse Pad
EVGA SuperNOVA G2 1300w 80+ Gold Fully Modular  Fractal Design Arc Midi R2 Microsoft Sidewinder X5 Allsop Redmond Mouse Pad 
Audio
Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K @ 4.6GHz ASRock Z77E-ITX mITX  Sapphire HD 7990 @ 1090MHz/1600MHz G.SKILL Ripjaws 2X4GB DDR3-1600 @ 1866MHz 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATA II 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung 52" 1080p 60Hz LCD Logitech Wireless K330 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Logitech Wireless M215 Corsair Vengeance MM200 Yamaha RX-V681 & PSB/Polk Audio 5.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 640 ASRock N68C-GS NVIDIA 6600GT G. Skill Ripjaws DDR3 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Blue 500GB 16MB Cache 7200RPM LG Optical Drive Thermaltake Max Orb Windows 7 
MonitorKeyboardPowerCase
Viewsonic 19” Flatscreen CRT Gigabyte GK-K6800 103  Thermaltake TR2 600W Cigar Boxes 
MouseMouse Pad
Zalman ZM-M300 Corsair Vengeance MM200 
  hide details  
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BitoHeaven
(16 items)
 
Cigar ATX PC
(14 items)
 
CPUMotherboardGraphicsGraphics
Intel i7 4770k @ 4.5GHz Asus Maximus VI Gene Gigabyte R9 290 @ 1160MHz/1350MHz Gigabyte R9 290 @ 1160MHz/1350MHz 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2X8GB DDR3 2400MHz Samsung 840 PRO 256GB  Seagate Barracuda 7200.14 3TB SATA III 6Gb/s 64... Pioneer Blu-ray Burner 
CoolingOSMonitorKeyboard
Liquid Single Loop Triple Radiators Win 7 SP1 Professional x64bit  Samsung SynchMaster 24" Widescreen 1200p TFT-LC... Logitech G15 
PowerCaseMouseMouse Pad
EVGA SuperNOVA G2 1300w 80+ Gold Fully Modular  Fractal Design Arc Midi R2 Microsoft Sidewinder X5 Allsop Redmond Mouse Pad 
Audio
Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K @ 4.6GHz ASRock Z77E-ITX mITX  Sapphire HD 7990 @ 1090MHz/1600MHz G.SKILL Ripjaws 2X4GB DDR3-1600 @ 1866MHz 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATA II 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung 52" 1080p 60Hz LCD Logitech Wireless K330 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Logitech Wireless M215 Corsair Vengeance MM200 Yamaha RX-V681 & PSB/Polk Audio 5.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 640 ASRock N68C-GS NVIDIA 6600GT G. Skill Ripjaws DDR3 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Blue 500GB 16MB Cache 7200RPM LG Optical Drive Thermaltake Max Orb Windows 7 
MonitorKeyboardPowerCase
Viewsonic 19” Flatscreen CRT Gigabyte GK-K6800 103  Thermaltake TR2 600W Cigar Boxes 
MouseMouse Pad
Zalman ZM-M300 Corsair Vengeance MM200 
  hide details  
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post #3 of 3
Thread Starter 
ok I'm going to do the re-install but I have 1 question.... when it asks for my windows key do I put in my windows 8 key or my media center key (I did the free upgrade)? Kinda of a noob question but I've talked myself into thinking both are the right choice lol
2011 Upgrade
(12 items)
 
Wife2
(10 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k ASUS P8P67 EVGA gtx 770 CORSAIR Vengence 
Hard DriveCoolingPowerCase
WD Black Collermaster Hyper 212 plus Corsair TX650 Antec 1200 
MouseAudioAudioAudio
logitec g9x titanium hd m-audio bx5 ad700 
CPUMotherboardGraphicsRAM
i5 2500k asus p8p76 evga gtx 460 Corsair Vengance 
Hard DriveCoolingKeyboardCase
WD Blue thermaltake water 2.0 pro Ducky Year of the Dragon nzxt pharntom 
MouseAudio
roccat savu asus dg 
  hide details  
Reply
2011 Upgrade
(12 items)
 
Wife2
(10 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k ASUS P8P67 EVGA gtx 770 CORSAIR Vengence 
Hard DriveCoolingPowerCase
WD Black Collermaster Hyper 212 plus Corsair TX650 Antec 1200 
MouseAudioAudioAudio
logitec g9x titanium hd m-audio bx5 ad700 
CPUMotherboardGraphicsRAM
i5 2500k asus p8p76 evga gtx 460 Corsair Vengance 
Hard DriveCoolingKeyboardCase
WD Blue thermaltake water 2.0 pro Ducky Year of the Dragon nzxt pharntom 
MouseAudio
roccat savu asus dg 
  hide details  
Reply
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