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[Razer] Razer Synapse 2.0 Used For Always-On Data Mining - Page 43

post #421 of 522
cloud storage for driver profiles is an interesting idea, however it is folly to rely upon, and ultimately feels like a cop-out for not wanting to put onboard memory in order to save a buck on their end (ie Razer Taipan is still $80 MSRP and yet is otherwise an inferior product to their previous $80 range products such as the Lachesis because it does not have the onboard memory and instead completely relies on Synapse 2.0 for full feature access)

ultimately, Synapse 2.0 is disappointing (if not also somewhat nefarious) for 2 reasons (and this is assuming any potential "data mining" isn't malicious either):

1. it helps Razer milk more profit out of their products without truly benefiting the end user (if they eliminate onboard memory in favor of cloud like we've seen so far with the Taipan, it should at least reduce cost, but we haven't seen that yet)

2. it helps get Razer software onto more PCs because it becomes a "necessity" for full feature access, which in turn helps sell future Razer products (think Steam)

IMO the ideal product is one that is near 100% configurable and ready to use straight from the mouse itself where all you have to do is plug it in and it works the way you want it to. Razer mice with onboard memory are ok because you can at least uninstall the software after you have configured it the way you want, or at least it will work the way you want on the next computer you plug it into without having to worry about installing drivers...Although onboard memory alone is still not quite as ideal as say the Xai/Sensei where you can configure the mouse on the fly without interfacing software. The Razer Abyssus (my current mouse of choice) is also a good solution as it has mechanical dip switches for configuring at least a few DPI settings and polling rates, but ultimately lacks the degree of configuration you'd want with a more advanced mouse.

Cloud synchronized drivers are ok as long as its purely supplemental, otherwise I am not anxious to use any product that requires it for using any feature beyond the absolute basics.
Edited by bojinglebells - 11/9/12 at 7:09pm
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post #422 of 522
I think it's funny how the Razer rep regurgitates what the CEO says, which doesn't clarify a thing, but he won't answer what's actually at the core of 90% plus of the thread.

Since they refuse to answer a short question that's to the point, I'll assume they don't have an answer.

edit

I'll pose it again so a claim can't be made that it was overlooked.

Quote:
Quote:
Originally Posted by RazerCult View Post

I wanted to pass along an update in case some haven't seen or heard. A manual offline option is coming for Synapse: facebook.com/ph...
The only data that's being collected is your name, email, and user settings. You can even use a fake name and email address, it's only so we can link your settings back to your product(s).

Since you seem to be an official source, perhaps you can explain what is meant by your TOS when it mentions "habits" and "usage patterns" in its definition of "aggregate information", which it says is both collected and shared information.

"Name, email, and user settings" don't appear to cover those terms.

Edited by Kaldari - 11/9/12 at 8:58pm
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post #423 of 522
Quote:
Originally Posted by Vonnis View Post

If I had gone through three mice of the same model, I'd start questioning the build quality and look for alternatives. Just saying.


I stay true to it because of the sensor it uses. One of the best still used in it, I believe it was Avago? And I don't think I want to spend more money on a different mouse, my 3rd one has lasted me a year and a half now biggrin.gif
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post #424 of 522
I like how they keep avoiding my question on facebook yet they answer the ones around me.

Is it really that hard to say, "Yes our mice will still have on board memory in the future" or "No we are getting rid of that."

The explanation suggests that they want to for price reasons. No way in hell I will buy a mouse with no on board especially a naga.
post #425 of 522
Quote:
Originally Posted by eternal7trance View Post

I like how they keep avoiding my question on facebook yet they answer the ones around me.
Is it really that hard to say, "Yes our mice will still have on board memory in the future" or "No we are getting rid of that."
The explanation suggests that they want to for price reasons. No way in hell I will buy a mouse with no on board especially a naga.

Razer policy is to force customers to make an account no matter what, they will not say "we are bring back storage on the device".
The only way to get Razer to bring back storage on the device is to get as many ppl we can to boycott all razer products until they listen and do the right thing.
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post #426 of 522
Quote:
Originally Posted by RazerCult View Post

The only data that's being collected is your name, email, and user settings. You can even use a fake name and email address, it's only so we can link your settings back to your product(s).

Stop lying, the terms we all have to agree with upon installation of Synapse 2.0 refer to everything you do on the computer, with the only specifics that it separates those things and information you have on your computer and differentiates them depending on how private the information being handled is.

There is no restriction for any information regarding habits, patterns and anything not regarding PERSONALLY to you... and still, any personal private information has very little restrictions since the policy itself specifies that partners of Razer can handle such information.

So, stop with this crap. You are lying all along as what you say is not what the TOS and policy covers... which I'd imagine goes first than any of your comments anywhere. At least don't try to think we are stupid, because we don't.

PS: and Synapse 2.0 only has an offline mode... because of the fuss there has been around this for the past week. If nobody would have complained there wouldn't be any offline mode and people would be data mined all day long. Now at least you aren't being data mined all day... but still you can (per TOS and policy) and the fact that you need a DRM program to make 100% use of a physical good that you pay a premium for it is... worrying.
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post #427 of 522
It's the few apologists who pop-out of nowhere and the majority which consumes whatever without second thought. The bread and butter of corps.

I really appreciate that OP started this and all other who helped spread. Such things is one of the last lines of defense -in order to stop Corps treating us like bags of beans. I'm ignorant paranoid and believe in conspiracies and UFOs, but I'll take it instead; sorry that it causes some guys to get mad.

Personally if I was in the shoes of those who think they can enlighten us all, I'd have taken a second thought and remain silent until it gets solved. What, for instance in this case, people want, is not something that is going to hurt me anyway ( especially for those cases that on the contrary, I can only benefit if proved correct ).
Edited by Deo Domuique - 11/10/12 at 7:31am
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post #428 of 522
This is disturbing, I was going to buy a razer mouse but not anymore, I don't buy the cloud argument. Just have enough memory on the mouse for a few things and offer cloud as an OPTIONAL feature.
post #429 of 522
After reading information on this, i ain't worried but the only thing i am angry right now is Synapse servers. I cannot even install drivers for my Keyboard at all.

They need to release previous drivers and get rid of Synapse 2.0 because i cannot login and i cannot create a profile for my Black Window Ultimate keyboard.

My drivers work for my mouse though.

Now i need a new mouse due to the fact i made a huge mistake replacing my mouse feet and my tracking is a bit off sometimes so i have to get a new one but undecided at the moment.


Tempted to return to Logitech. Have not had that mouse in years though.

Razer has been good to me though. Never had problems!


EDIT UPDATE:

Upon research here is the answer.

http://www.tested.com/tech/accessories/451160-razer-mouse-requires-internet-connection-set/


Also explained why servers weren't working that day too. Hurricane Sandy has affected most servers.

However the rest of the article is a interesting read what they said about data mining.
Edited by 78@pwnt4lif3 - 11/10/12 at 7:22pm
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post #430 of 522
Well damn. I wanted to revert from Synapse to the legacy drivers, since I was initially unaware of this data-mining thing, but Razer's left this note on their legacy driver for the standard BlackWidow: "Please note: Once you have used the Razer BlackWidow with Razer Synapse 2.0, you will no longer be able to use legacy drivers." mad.gif
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