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SOLVED!!!Strange Laptop Problem.

post #1 of 3
Thread Starter 
As many of you know I own a small computer repair show.I just got a laptop with a problem that has just got me stumped.

Here are the problems.

1.The screen is not cracked the connection to the MB is fine not loose.
2.The screen will stay on for a few seconds and then shut off.
3.The vga port when in use connected to a montor works just fine.
4.The laptop will run fine when conneted to a vga display with no problems.
5.All the drivers for the laptop are up to date.
6.There is no heat issues and the inside has been fully cleaned.
7.The CPU & GPU heat sink's are not loose and are in the correct placement.

So what is making the laptops screen not display and BTW the backlit works also.

Does anyone have a idea?headscratch.gif
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i5 2500k 4.7 GHz Asrock P67 Extreme 4 Gen 3 BIOS 2.10 XFX Radeon HD 6950 2GB  XFX Radeon HD 6950 2GB  
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G Skill Sniper 8 Gigs 1600 MHz Crucial M4 64GB SATA III  Seagate Barracuda 1TB 7200 RPM Seagate Barracuda 1TB 7200 RPM  
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Seagate Backup Plus 1TB USB 3.0 LITE-ON 24X DVD/CD LITE-ON 24X DVD/CD 5,000 BTU AC & NH-D14 Summer 
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7.1 CH HD Audio With THX TruStudio™ Logitech H390 USB Headset Logitech 5.1 X-530 & Sony MDR-V150 Dynamic Ster... Rheobus Extreme 6 Speed Fan Controller 
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Intel Core 2 Duo E4400 2 GHz Intel D946GZIS On Board 3 Gig's Kingston PC2-5300 
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Western Digital 160 Gig Writemaster DVD/CD R&W Stock Intel Windows Vista SP 2 x86 
MonitorKeyboardPowerCase
I-INC iF171A HP KB-0316 BFG 450 Watt Black 
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Dante's Inferno
(28 items)
 
Paradise Lost
(17 items)
 
 
CPUMotherboardGraphicsGraphics
i5 2500k 4.7 GHz Asrock P67 Extreme 4 Gen 3 BIOS 2.10 XFX Radeon HD 6950 2GB  XFX Radeon HD 6950 2GB  
RAMHard DriveHard DriveHard Drive
G Skill Sniper 8 Gigs 1600 MHz Crucial M4 64GB SATA III  Seagate Barracuda 1TB 7200 RPM Seagate Barracuda 1TB 7200 RPM  
Hard DriveOptical DriveOptical DriveCooling
Seagate Backup Plus 1TB USB 3.0 LITE-ON 24X DVD/CD LITE-ON 24X DVD/CD 5,000 BTU AC & NH-D14 Summer 
CoolingOSMonitorKeyboard
80 CFM Fan In Window With 90 Deg Vent Winter Windows 7 Ultimate SP 1 x64 Asus VE245 1080P Razer Lycosa Mirror Edition 
PowerCaseMouseMouse Pad
1200 Watt Antec True Power Quattro Corsair 800D 8 Fans Full Blast Razer Abyssus Razer Vespula 
AudioAudioAudioOther
7.1 CH HD Audio With THX TruStudio™ Logitech H390 USB Headset Logitech 5.1 X-530 & Sony MDR-V150 Dynamic Ster... Rheobus Extreme 6 Speed Fan Controller 
CPUMotherboardGraphicsRAM
Intel Core 2 Duo E4400 2 GHz Intel D946GZIS On Board 3 Gig's Kingston PC2-5300 
Hard DriveOptical DriveCoolingOS
Western Digital 160 Gig Writemaster DVD/CD R&W Stock Intel Windows Vista SP 2 x86 
MonitorKeyboardPowerCase
I-INC iF171A HP KB-0316 BFG 450 Watt Black 
MouseMouse PadAudioAudio
Microsoft Intellimouse Explorer 3.0 Dasher Tt On Board Logitech Z130 
Audio
Logitech H390 USB Headset 
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post #2 of 3
Quote:
Originally Posted by langer1972 View Post

As many of you know I own a small computer repair show.I just got a laptop with a problem that has just got me stumped.
Here are the problems.
1.The screen is not cracked the connection to the MB is fine not loose.
2.The screen will stay on for a few seconds and then shut off.
3.The vga port when in use connected to a montor works just fine.
4.The laptop will run fine when conneted to a vga display with no problems.
5.All the drivers for the laptop are up to date.
6.There is no heat issues and the inside has been fully cleaned.
7.The CPU & GPU heat sink's are not loose and are in the correct placement.
So what is making the laptops screen not display and BTW the backlit works also.
Does anyone have a idea?headscratch.gif

Bad LCD inverter? Loose connection to the screen?

That's a tough one. But if the connections are good and the VGA out works its got to be from the port on he motherboard to the LCD...
     
CPUGraphicsRAMHard Drive
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CPUGraphicsRAMHard Drive
Intel 3630QM GTX 680m SLi 16gb ddr3 1866mhz 256gb Samsung SSD 
Hard DriveHard DriveOptical DriveCooling
256gb Samsung SSD 750gb WD Black DVD/RW/BluRay notepal U3 
OSMonitorPowerCase
Windows 7 Ultimate 64 bit 18.4" 1080p 330watt power Brick Alienware M18x-R2 Chassis Black 
Mouse
Logitech G500 
CPUMotherboardGraphicsRAM
i&-2720QM HP GM67 Quadro 1000M Generic 
Hard DriveOptical DriveCoolingOS
7200RPM CD/DVD-RW Stock Win 7 Professional X64 
MonitorCase
15.6" 1920x1080 & 22" Dell External 1680x1050 HP Elitebook 
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post #3 of 3
Thread Starter 
Quote:
Originally Posted by identitycrisis View Post

Bad LCD inverter? Loose connection to the screen?
That's a tough one. But if the connections are good and the VGA out works its got to be from the port on he motherboard to the LCD...

The connection on the MB is fine then it must be the inverter.

Thank you for your help.
Dante's Inferno
(28 items)
 
Paradise Lost
(17 items)
 
 
CPUMotherboardGraphicsGraphics
i5 2500k 4.7 GHz Asrock P67 Extreme 4 Gen 3 BIOS 2.10 XFX Radeon HD 6950 2GB  XFX Radeon HD 6950 2GB  
RAMHard DriveHard DriveHard Drive
G Skill Sniper 8 Gigs 1600 MHz Crucial M4 64GB SATA III  Seagate Barracuda 1TB 7200 RPM Seagate Barracuda 1TB 7200 RPM  
Hard DriveOptical DriveOptical DriveCooling
Seagate Backup Plus 1TB USB 3.0 LITE-ON 24X DVD/CD LITE-ON 24X DVD/CD 5,000 BTU AC & NH-D14 Summer 
CoolingOSMonitorKeyboard
80 CFM Fan In Window With 90 Deg Vent Winter Windows 7 Ultimate SP 1 x64 Asus VE245 1080P Razer Lycosa Mirror Edition 
PowerCaseMouseMouse Pad
1200 Watt Antec True Power Quattro Corsair 800D 8 Fans Full Blast Razer Abyssus Razer Vespula 
AudioAudioAudioOther
7.1 CH HD Audio With THX TruStudio™ Logitech H390 USB Headset Logitech 5.1 X-530 & Sony MDR-V150 Dynamic Ster... Rheobus Extreme 6 Speed Fan Controller 
CPUMotherboardGraphicsRAM
Intel Core 2 Duo E4400 2 GHz Intel D946GZIS On Board 3 Gig's Kingston PC2-5300 
Hard DriveOptical DriveCoolingOS
Western Digital 160 Gig Writemaster DVD/CD R&W Stock Intel Windows Vista SP 2 x86 
MonitorKeyboardPowerCase
I-INC iF171A HP KB-0316 BFG 450 Watt Black 
MouseMouse PadAudioAudio
Microsoft Intellimouse Explorer 3.0 Dasher Tt On Board Logitech Z130 
Audio
Logitech H390 USB Headset 
  hide details  
Reply
Dante's Inferno
(28 items)
 
Paradise Lost
(17 items)
 
 
CPUMotherboardGraphicsGraphics
i5 2500k 4.7 GHz Asrock P67 Extreme 4 Gen 3 BIOS 2.10 XFX Radeon HD 6950 2GB  XFX Radeon HD 6950 2GB  
RAMHard DriveHard DriveHard Drive
G Skill Sniper 8 Gigs 1600 MHz Crucial M4 64GB SATA III  Seagate Barracuda 1TB 7200 RPM Seagate Barracuda 1TB 7200 RPM  
Hard DriveOptical DriveOptical DriveCooling
Seagate Backup Plus 1TB USB 3.0 LITE-ON 24X DVD/CD LITE-ON 24X DVD/CD 5,000 BTU AC & NH-D14 Summer 
CoolingOSMonitorKeyboard
80 CFM Fan In Window With 90 Deg Vent Winter Windows 7 Ultimate SP 1 x64 Asus VE245 1080P Razer Lycosa Mirror Edition 
PowerCaseMouseMouse Pad
1200 Watt Antec True Power Quattro Corsair 800D 8 Fans Full Blast Razer Abyssus Razer Vespula 
AudioAudioAudioOther
7.1 CH HD Audio With THX TruStudio™ Logitech H390 USB Headset Logitech 5.1 X-530 & Sony MDR-V150 Dynamic Ster... Rheobus Extreme 6 Speed Fan Controller 
CPUMotherboardGraphicsRAM
Intel Core 2 Duo E4400 2 GHz Intel D946GZIS On Board 3 Gig's Kingston PC2-5300 
Hard DriveOptical DriveCoolingOS
Western Digital 160 Gig Writemaster DVD/CD R&W Stock Intel Windows Vista SP 2 x86 
MonitorKeyboardPowerCase
I-INC iF171A HP KB-0316 BFG 450 Watt Black 
MouseMouse PadAudioAudio
Microsoft Intellimouse Explorer 3.0 Dasher Tt On Board Logitech Z130 
Audio
Logitech H390 USB Headset 
  hide details  
Reply
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