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RMA help

post #1 of 2
Thread Starter 
Really long story (but I think is necessary for context):

I am usually very itinerant, but this summer I thought I'd finally settle down, so I built a rig. I bought many components that had rebates and bought 2x6950s for quite cheap off of ebay.

However, I ended up having to go to another country and knowing that I'll have to stay there for 2-3 months and most likely not come back to the place I am staying afterwards, I decided to take my rig with me. So I hurriedly put together my rig and flew off.

This meant (1) I literally had no time to do all of my rebates, and (2) couldn't check if any of my components had defects. Turns out this was one of the biggest mistake I've ever made.

When I unpacked in this foreign country and began to test out my rig, firstly, both of the 6950s from ebay had thermal problems (no wonder why they were so cheap), and would regularly hit 100C+. Then one of my raid OCZ SSDs just failed, so I ended up having to reinstall windows on the other SSD. To top that off, turns out my ASRock Z77 Pro4-m came with it's onboard audio defective.

After returning to the states 3 months later, I decided to sell my 6950s for similar cheap prices, and thankfully, people bought them on ebay (sorry). With that money, I bought a 670 for a sub-optimal price.

As for the motherboard, I contacted ASRock, and they sent me a form for RMA, but because of the moving from country to country, I lost the receipt for the motherboard frown.gif

Because now I know I won't be settling down for a while again, I decided that a DTR would have and will be the most optimal way for me to go, and I decided to sell my Desktop anytime within now to next May.

TLDR: Want to sell desktop, but given the context not sure if I should bother fixing sound problem or not.

So, here are my main questions:
- Should I try to fix the motherboard before selling? Would RMA be cheaper or buying a budget sound card be cheaper? Which sound card would be best in this case? I've already spent so much time and wasted so much money that I'd hate to do anything more for the desktop.
- I use bank of america; can i get an invoice from BoA or something? Otherwise I have no proof of purchase it seems, so I can't even send it in in the first place.
- What is the best way to sell a desktop? Where is the best place to sell a dekstop? When is the best time to sell a desktop? Should I sell component by component, or the whole package? I have a feeling most people on ebay don't know what RAID SSD in a desktop even means and they put 0 value in it, but they'd buy $100 SSDs if sold separately.
Edited by TittySambo - 11/6/12 at 7:25am
My Rig
(9 items)
 
  
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My Rig
(9 items)
 
  
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post #2 of 2
If you only just recieved it, then contact the place you bought it from 1st. You shouldn't need to contact the manufacturer direct for RMA unless your RTB period is passed or the item is no longer available.

Although the proof of purchase is going to be an issue for you to get an RMA. This is why i purchase most products online, receipts in hand and in digital form via email. If you cannot find the receipt then you could just disable onboard sound and buy a dedicated soundcard instead if it comes to it.
Edited by Mhill2029 - 11/6/12 at 7:10am
 
X79 Build
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-6950X @ 4.0Ghz Asus Rampage V Extreme [Bios:3101] 2x EVGA GeForce Titan X SC Editions in SLI 32GB (4×8) Corsair Dominator Platinums (3000Mhz) 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 950 Pro 512GB M.2 Nvme 2x 256GB Vertex 4 SSD (RAID-0) 2x 2TB Seagate Barracuda [Storage] Pioneer BDR-207DBK Blu-ray Writer 
CoolingOSMonitorPower
Corsair H105 (Push/Pull) Windows 10 Pro x64 2x 27" Asus PG278Q ROG Swift 144hz  Corsair AX1500i Digital ATX 80 Plus Titanium 
CaseAudio
Lian Li PC-O8WX ATX Cube Case Logitech Z906 5.1 Surround 
CPUMotherboardGraphicsRAM
i7-3930K (C2) @ (4.6Ghz) Asus Rampage IV Extreme X79 (Bios 3204) 3x EVGA GTX780Ti's SC Editions 32GB (4x8GB) G-Skill TridentX 2400Mhz 
Hard DriveHard DriveOptical DriveCooling
2x 256GB OCZ Vertex 4's (RAID-0) 2x 2TB Seagate Barracuda 7200.14 64MB Cache Pioneer BDR-207DBK Blu-ray Writer Corsair H105 (Push/Pull) 
OSMonitorPowerCase
Win7 Pro 64Bit & Win10 Pro 64Bit Asus ROG Swift (2560x1440 @144hz) Corsair AX1200 + Corsair RED sleeved cables Coolermaster Cosmos II Ultra 
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X79 Build
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-6950X @ 4.0Ghz Asus Rampage V Extreme [Bios:3101] 2x EVGA GeForce Titan X SC Editions in SLI 32GB (4×8) Corsair Dominator Platinums (3000Mhz) 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 950 Pro 512GB M.2 Nvme 2x 256GB Vertex 4 SSD (RAID-0) 2x 2TB Seagate Barracuda [Storage] Pioneer BDR-207DBK Blu-ray Writer 
CoolingOSMonitorPower
Corsair H105 (Push/Pull) Windows 10 Pro x64 2x 27" Asus PG278Q ROG Swift 144hz  Corsair AX1500i Digital ATX 80 Plus Titanium 
CaseAudio
Lian Li PC-O8WX ATX Cube Case Logitech Z906 5.1 Surround 
CPUMotherboardGraphicsRAM
i7-3930K (C2) @ (4.6Ghz) Asus Rampage IV Extreme X79 (Bios 3204) 3x EVGA GTX780Ti's SC Editions 32GB (4x8GB) G-Skill TridentX 2400Mhz 
Hard DriveHard DriveOptical DriveCooling
2x 256GB OCZ Vertex 4's (RAID-0) 2x 2TB Seagate Barracuda 7200.14 64MB Cache Pioneer BDR-207DBK Blu-ray Writer Corsair H105 (Push/Pull) 
OSMonitorPowerCase
Win7 Pro 64Bit & Win10 Pro 64Bit Asus ROG Swift (2560x1440 @144hz) Corsair AX1200 + Corsair RED sleeved cables Coolermaster Cosmos II Ultra 
  hide details  
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