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Ultrasone Pro 550 Audio Problems

413 views 2 replies 2 participants last post by  Seris 
#1 ·
I have a Xonar DX sound card and Ultrasone 550 headphones, but I am having difficulty achieving proper sound. Before playing with the settings for the Xonar DX the sound was very hollow with a metallic echo. In sound clips some sounds were missing, especially voices. I've read that it's best to leave Dolby Headphones disabled when listening to music, but enabling it along with Dolby Logic Pro II (And modifying the output to be based more on the rear) was the only way to make the sound non-distorted; however, that does not carry through when gaming.

In gaming it sounds very distant and flat, without the ability to differentiate sound positions or distance (Sound in game also sounds like it's missing parts of the sound clips, and again using Dolby Logic Pro II makes the sounds fuller, but the fidelity is extremely low and there's no direction). I've tried many of the settings, and settings I've found online, but none of them seem to help. I've also uninstalled the ASUS drivers with Driver Sweeper and installed the Xonar Unified drivers, but they do not help.

I've tested my headphones using only my on-board sound, but again the audio is very distorted and most voices are missing or very quiet. My speakers work great with my sound card, and I suspect my Ultrasone 550 headphones may be defective. I would like advice to make sure I'm not missing something before RMA'ing them.

Thanks!
 
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#3 ·
Using the 3.5mm cable provided with the Ultrasones, with a 3.5mm female to male adapter plugged directly into the Xonar DX front jack on the back. I tried it without the adapter and it made no difference.

I wore them slightly back on my ears, so that it cups them. It's not just that they sound like crap, there ends up being a lot of missing sounds, especially vocals when listening to music. I figure it may indicate a broken connection, but I wanted to see if there could be another reason before RMA'ing them. And thanks
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