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RMA XSPC PRODUCT

post #1 of 9
Thread Starter 
Hi , i had dual d5 reservoir leaking last week , and i wrote the email to them and i didnt get any respond , does anyone one how to contact them? because i need to send them back the broken reservoir , thanks
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My System
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CPUMotherboardGraphicsRAM
I7-3930K@4.6GHZ ASUS RAMPAGE IV EXTREME EVGA GTX680 SLI Corsair Vengence DDR3 16GB 1600@8-8-8-24 
Hard DriveCoolingOSMonitor
Intel 520 Series 180GB SSD+WD Caviar Black 1TB ... RASA KIT EX360 WINDOWS 7 64 BIT Acer GD235HZ 120HZ 
PowerCase
CORSAIR AX1200 COOLERMASTER HAF X-942 
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post #2 of 9
You may be able to get the RMA done more quickly by sending a PM to an NZXT rep here on OCN. Apart from that, I'm unsure.
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CPUMotherboardGraphicsRAM
i7-6900K Asus ROG Rampage V Edition 10 R9 Fury X Crucial Ballistix 
Hard DriveHard DriveHard DriveHard Drive
WD Caviar Black WD Caviar Black Mushkin Reactor Mushkin Reactor 
Hard DriveCoolingCoolingCooling
WD Caviar Black Gentle Typhoon AP-15 Alphacool Cape Corp Coolpex Pro 50LT XSPC EX480 
CoolingCoolingCoolingCooling
Primochill PrimoFlex 7/16x5/8 EK Compression Fittings XSPC EX420 Koolance CPU-380I Water Block 
CoolingCoolingCoolingCooling
Bitspower 90 Degree Angle Fittings XSPC EX420 VPP655 Corsair Air Series SP140 
CoolingOSMonitorKeyboard
PMP-450S Windows 10 Monoprice 4k Ducky DK9008G2 
PowerCaseOtherOther
Corsair AX1200i CaseLabs Merlin ST10 CaseLabs Merlin ST10 Pedestal CaseLabs Merlin ST10 Pedestal 
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120.4 (480) Radiator Side Mount - Merlin Pedestal 120.4 (480) Radiator Side Mount - Merlin Pedestal 140.3 (420) Radiator Side Mount - Merlin Pedestal 140.3 (420) Radiator Side Mount - Merlin Pedestal 
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CPUMotherboardGraphicsRAM
i7-6900K Asus ROG Rampage V Edition 10 R9 Fury X Crucial Ballistix 
Hard DriveHard DriveHard DriveHard Drive
WD Caviar Black WD Caviar Black Mushkin Reactor Mushkin Reactor 
Hard DriveCoolingCoolingCooling
WD Caviar Black Gentle Typhoon AP-15 Alphacool Cape Corp Coolpex Pro 50LT XSPC EX480 
CoolingCoolingCoolingCooling
Primochill PrimoFlex 7/16x5/8 EK Compression Fittings XSPC EX420 Koolance CPU-380I Water Block 
CoolingCoolingCoolingCooling
Bitspower 90 Degree Angle Fittings XSPC EX420 VPP655 Corsair Air Series SP140 
CoolingOSMonitorKeyboard
PMP-450S Windows 10 Monoprice 4k Ducky DK9008G2 
PowerCaseOtherOther
Corsair AX1200i CaseLabs Merlin ST10 CaseLabs Merlin ST10 Pedestal CaseLabs Merlin ST10 Pedestal 
OtherOtherOtherOther
120.4 (480) Radiator Side Mount - Merlin Pedestal 120.4 (480) Radiator Side Mount - Merlin Pedestal 140.3 (420) Radiator Side Mount - Merlin Pedestal 140.3 (420) Radiator Side Mount - Merlin Pedestal 
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post #3 of 9
Thread Starter 
Quote:
Originally Posted by superericla View Post

You may be able to get the RMA done more quickly by sending a PM to an NZXT rep here on OCN. Apart from that, I'm unsure.

How can i send pm to NZXT??
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
I7-3930K@4.6GHZ ASUS RAMPAGE IV EXTREME EVGA GTX680 SLI Corsair Vengence DDR3 16GB 1600@8-8-8-24 
Hard DriveCoolingOSMonitor
Intel 520 Series 180GB SSD+WD Caviar Black 1TB ... RASA KIT EX360 WINDOWS 7 64 BIT Acer GD235HZ 120HZ 
PowerCase
CORSAIR AX1200 COOLERMASTER HAF X-942 
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Reply
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
I7-3930K@4.6GHZ ASUS RAMPAGE IV EXTREME EVGA GTX680 SLI Corsair Vengence DDR3 16GB 1600@8-8-8-24 
Hard DriveCoolingOSMonitor
Intel 520 Series 180GB SSD+WD Caviar Black 1TB ... RASA KIT EX360 WINDOWS 7 64 BIT Acer GD235HZ 120HZ 
PowerCase
CORSAIR AX1200 COOLERMASTER HAF X-942 
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Reply
post #4 of 9
Quote:
Originally Posted by teichu View Post

How can i send pm to NZXT??

Here you go wink.gif

http://www.overclock.net/u/139173/xnine
    
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CPUMotherboardGraphicsGraphics
i7 3770k 5.2ghz  GIGABYTE G1 Assassin Sniper 3 7950 with Alphacool block 7950 w/ Alphacool Block 
GraphicsRAMHard DriveCooling
7950 w/ Alphacool block G.SKILL Trident X 2500mhz 2x4gb SanDisk Extreme 240gb sata III 6gbs x5 SwiftTech Apongee Drive II 
CoolingCoolingCoolingOS
Monsta 360 86mm thick rad X 4 MCP 35X Pump x2 400ML Frozen Q Fusion res x3 Windows 7 Ultimate 64 bit 
MonitorKeyboardPowerCase
CatLeap 2560x1440 + Acer hn274h bmiiid 120hz 3D Logitech G19 Corsair Ax1200 watts  Mountain Mods Ascension 
MouseAudio
Logitech M570 Pioneer SP-BS21 Bookshelf Loudspeakers + Lepai Amp 
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post #5 of 9
Quote:
Originally Posted by superericla View Post

You may be able to get the RMA done more quickly by sending a PM to an NZXT rep here on OCN. Apart from that, I'm unsure.

Why would you PM an NZXT rep for an XSPC product?
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Mushkin Chronos  WD Caviar Blue WD Caviar Black Lite-On iHas 124 
CoolingOSMonitorKeyboard
Thermaltake Water 2.0 Extreme Windows 7 Ultimate Asus VH236H Cooler Master Quickfire Rapid 
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Seasonic X750 Fractal Design Arc Midi Mionix Naos 5000 Ratpadz XT 
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HT Omega Striker Audio Technica ATH-AD700 
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Work in Progress
(18 items)
 
  
CPUMotherboardGraphicsRAM
i5-3570k Gigabyte GA-Z77X-UD3H Gigabyte 7950 Windforce G.Skill Sniper 
Hard DriveHard DriveHard DriveOptical Drive
Mushkin Chronos  WD Caviar Blue WD Caviar Black Lite-On iHas 124 
CoolingOSMonitorKeyboard
Thermaltake Water 2.0 Extreme Windows 7 Ultimate Asus VH236H Cooler Master Quickfire Rapid 
PowerCaseMouseMouse Pad
Seasonic X750 Fractal Design Arc Midi Mionix Naos 5000 Ratpadz XT 
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HT Omega Striker Audio Technica ATH-AD700 
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post #6 of 9
Thread Starter 
Quote:
Originally Posted by nubbinator View Post

Why would you PM an NZXT rep for an XSPC product?

Yea , i was wondering also do you know where i can contact them?
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
I7-3930K@4.6GHZ ASUS RAMPAGE IV EXTREME EVGA GTX680 SLI Corsair Vengence DDR3 16GB 1600@8-8-8-24 
Hard DriveCoolingOSMonitor
Intel 520 Series 180GB SSD+WD Caviar Black 1TB ... RASA KIT EX360 WINDOWS 7 64 BIT Acer GD235HZ 120HZ 
PowerCase
CORSAIR AX1200 COOLERMASTER HAF X-942 
  hide details  
Reply
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
I7-3930K@4.6GHZ ASUS RAMPAGE IV EXTREME EVGA GTX680 SLI Corsair Vengence DDR3 16GB 1600@8-8-8-24 
Hard DriveCoolingOSMonitor
Intel 520 Series 180GB SSD+WD Caviar Black 1TB ... RASA KIT EX360 WINDOWS 7 64 BIT Acer GD235HZ 120HZ 
PowerCase
CORSAIR AX1200 COOLERMASTER HAF X-942 
  hide details  
Reply
post #7 of 9
Outside of this link http://www.xs-pc.com/contactus/contact-support/ I don't know. You could always try contacting the company you bought it from and see if they can help you or give you a more direct way of contacting them.
Work in Progress
(18 items)
 
  
CPUMotherboardGraphicsRAM
i5-3570k Gigabyte GA-Z77X-UD3H Gigabyte 7950 Windforce G.Skill Sniper 
Hard DriveHard DriveHard DriveOptical Drive
Mushkin Chronos  WD Caviar Blue WD Caviar Black Lite-On iHas 124 
CoolingOSMonitorKeyboard
Thermaltake Water 2.0 Extreme Windows 7 Ultimate Asus VH236H Cooler Master Quickfire Rapid 
PowerCaseMouseMouse Pad
Seasonic X750 Fractal Design Arc Midi Mionix Naos 5000 Ratpadz XT 
AudioAudio
HT Omega Striker Audio Technica ATH-AD700 
  hide details  
Reply
Work in Progress
(18 items)
 
  
CPUMotherboardGraphicsRAM
i5-3570k Gigabyte GA-Z77X-UD3H Gigabyte 7950 Windforce G.Skill Sniper 
Hard DriveHard DriveHard DriveOptical Drive
Mushkin Chronos  WD Caviar Blue WD Caviar Black Lite-On iHas 124 
CoolingOSMonitorKeyboard
Thermaltake Water 2.0 Extreme Windows 7 Ultimate Asus VH236H Cooler Master Quickfire Rapid 
PowerCaseMouseMouse Pad
Seasonic X750 Fractal Design Arc Midi Mionix Naos 5000 Ratpadz XT 
AudioAudio
HT Omega Striker Audio Technica ATH-AD700 
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Reply
post #8 of 9
Quote:
Originally Posted by nubbinator View Post

Why would you PM an NZXT rep for an XSPC product?
Whoops, I must have made a typo. tongue.gif
Captivity
(33 items)
 
  
CPUMotherboardGraphicsRAM
i7-6900K Asus ROG Rampage V Edition 10 R9 Fury X Crucial Ballistix 
Hard DriveHard DriveHard DriveHard Drive
WD Caviar Black WD Caviar Black Mushkin Reactor Mushkin Reactor 
Hard DriveCoolingCoolingCooling
WD Caviar Black Gentle Typhoon AP-15 Alphacool Cape Corp Coolpex Pro 50LT XSPC EX480 
CoolingCoolingCoolingCooling
Primochill PrimoFlex 7/16x5/8 EK Compression Fittings XSPC EX420 Koolance CPU-380I Water Block 
CoolingCoolingCoolingCooling
Bitspower 90 Degree Angle Fittings XSPC EX420 VPP655 Corsair Air Series SP140 
CoolingOSMonitorKeyboard
PMP-450S Windows 10 Monoprice 4k Ducky DK9008G2 
PowerCaseOtherOther
Corsair AX1200i CaseLabs Merlin ST10 CaseLabs Merlin ST10 Pedestal CaseLabs Merlin ST10 Pedestal 
OtherOtherOtherOther
120.4 (480) Radiator Side Mount - Merlin Pedestal 120.4 (480) Radiator Side Mount - Merlin Pedestal 140.3 (420) Radiator Side Mount - Merlin Pedestal 140.3 (420) Radiator Side Mount - Merlin Pedestal 
Other
HDD Cage Assy - Flex-Bay  
  hide details  
Reply
Captivity
(33 items)
 
  
CPUMotherboardGraphicsRAM
i7-6900K Asus ROG Rampage V Edition 10 R9 Fury X Crucial Ballistix 
Hard DriveHard DriveHard DriveHard Drive
WD Caviar Black WD Caviar Black Mushkin Reactor Mushkin Reactor 
Hard DriveCoolingCoolingCooling
WD Caviar Black Gentle Typhoon AP-15 Alphacool Cape Corp Coolpex Pro 50LT XSPC EX480 
CoolingCoolingCoolingCooling
Primochill PrimoFlex 7/16x5/8 EK Compression Fittings XSPC EX420 Koolance CPU-380I Water Block 
CoolingCoolingCoolingCooling
Bitspower 90 Degree Angle Fittings XSPC EX420 VPP655 Corsair Air Series SP140 
CoolingOSMonitorKeyboard
PMP-450S Windows 10 Monoprice 4k Ducky DK9008G2 
PowerCaseOtherOther
Corsair AX1200i CaseLabs Merlin ST10 CaseLabs Merlin ST10 Pedestal CaseLabs Merlin ST10 Pedestal 
OtherOtherOtherOther
120.4 (480) Radiator Side Mount - Merlin Pedestal 120.4 (480) Radiator Side Mount - Merlin Pedestal 140.3 (420) Radiator Side Mount - Merlin Pedestal 140.3 (420) Radiator Side Mount - Merlin Pedestal 
Other
HDD Cage Assy - Flex-Bay  
  hide details  
Reply
post #9 of 9
Thread Starter 
i email to them already , and i stil havent receieve any words , what should i do??
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
I7-3930K@4.6GHZ ASUS RAMPAGE IV EXTREME EVGA GTX680 SLI Corsair Vengence DDR3 16GB 1600@8-8-8-24 
Hard DriveCoolingOSMonitor
Intel 520 Series 180GB SSD+WD Caviar Black 1TB ... RASA KIT EX360 WINDOWS 7 64 BIT Acer GD235HZ 120HZ 
PowerCase
CORSAIR AX1200 COOLERMASTER HAF X-942 
  hide details  
Reply
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
I7-3930K@4.6GHZ ASUS RAMPAGE IV EXTREME EVGA GTX680 SLI Corsair Vengence DDR3 16GB 1600@8-8-8-24 
Hard DriveCoolingOSMonitor
Intel 520 Series 180GB SSD+WD Caviar Black 1TB ... RASA KIT EX360 WINDOWS 7 64 BIT Acer GD235HZ 120HZ 
PowerCase
CORSAIR AX1200 COOLERMASTER HAF X-942 
  hide details  
Reply
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