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MCP35x2 bowed pump top

post #1 of 22
Thread Starter 
Just got a Swiftech MCP35x2 pump and the pump top is bowed, with each of the ends of the two pumps being higher than the middle.

Here's a pic where you can notice it.



Anybody else notice this? I'm planning to use the heatsink and I doubt I'll get good contact with it with so much of bow.
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post #2 of 22
I would call up the seller and exchange it. It is not worth the risk of component failure.
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post #3 of 22
Thread Starter 
Seller says I need to contact Swiftech. I'm going to call them this afternoon. Hopefully this will be a painless process.
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post #4 of 22
Who you buy from?
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post #5 of 22
if you were local id give you the original top off my mcp350...
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post #6 of 22
Thread Starter 
Quote:
Originally Posted by superj1977 View Post

Who you buy from?

frozencpu. And thanks for the offer Master Shake. I should be able to get everything sorted. A little annoyed that I couldn't just exchange it with the original seller though since it's still unused.
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Samsung 830 256 GB SSD, Sandisk Extreme Pro 480... LG Blu-Ray Heatkiller CPU Rev4.0 Ni-BL; Aquacomputer Kyrog... Windows 10 Pro 64bit 
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post #7 of 22
Quote:
Originally Posted by bern43 View Post

frozencpu. And thanks for the offer Master Shake. I should be able to get everything sorted. A little annoyed that I couldn't just exchange it with the original seller though since it's still unused.

Then you return it as faulty product which it clearly is thumb.gif
I wouldnt take no for an answer from any retialer about this, well at least here in UK anyway.
Le Box of Black
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Le Box of Black
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CPUMotherboardGraphicsRAM
i7 930 Gigabyte X58A-UD7 r2.0 GTX 770 16GB Corsair Vengeance in Triple channel mode ;) 
Hard DriveHard DriveHard DriveHard Drive
Ocz Vertex 2  Samsung F1  Samsung F3 Samsung F1 
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HX1000 CM-Stacker 832 Flipped Naos 3200,G5,G400,G400s, G300, Kone+ Razor Destructor and Steelseries Qck 
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post #8 of 22
Thread Starter 
I'll probably call Swiftech find out what they have to say, and then push back on frozencpu.
My System
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CPUMotherboardGraphicsRAM
4770K at 4.4 (delidded) Asus Maximus VI Extreme EVGA 980ti SC X2 G.Skill Trident 2400 (2 X 8) 
Hard DriveOptical DriveCoolingOS
Samsung 830 256 GB SSD, Sandisk Extreme Pro 480... LG Blu-Ray Heatkiller CPU Rev4.0 Ni-BL; Aquacomputer Kyrog... Windows 10 Pro 64bit 
MonitorKeyboardPowerCase
Dell U2713HM Filco Majestouch 2 Tenkeyless Corsair AX1200i Case Labs SM8 
MouseMouse PadAudioOther
Zowie ZA12 Artisan Zero Asus Xonar Essence STX APC Smart-UPS SMT1500 
  hide details  
Reply
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
4770K at 4.4 (delidded) Asus Maximus VI Extreme EVGA 980ti SC X2 G.Skill Trident 2400 (2 X 8) 
Hard DriveOptical DriveCoolingOS
Samsung 830 256 GB SSD, Sandisk Extreme Pro 480... LG Blu-Ray Heatkiller CPU Rev4.0 Ni-BL; Aquacomputer Kyrog... Windows 10 Pro 64bit 
MonitorKeyboardPowerCase
Dell U2713HM Filco Majestouch 2 Tenkeyless Corsair AX1200i Case Labs SM8 
MouseMouse PadAudioOther
Zowie ZA12 Artisan Zero Asus Xonar Essence STX APC Smart-UPS SMT1500 
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post #9 of 22
Quote:
Originally Posted by superj1977 View Post

Then you return it as faulty product which it clearly is thumb.gif
I wouldnt take no for an answer from any retialer about this, well at least here in UK anyway.

Yeah, I wouldn't be happy about that either. Swiftech better pay shipping both ways or I would be pretty upset.
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My System
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post #10 of 22
I purchased mine from FrozenCPU as well but mine definitely doesn't look anything like that.
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