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Corsair deny all knowledge - AX1200i software broken (probably applies to AX860i and AX760i as well) - Page 18

post #171 of 257
Quote:
Originally Posted by Mas View Post

Thank you for this thread. I was literally about to click on the buy button to order a Corsair AX1200i when I decided to do a little poking around on the forums just in case.

I'll now be purchasing something else.

Cheers

http://www.overclock.net/t/183810/faq-recommended-power-supplies

You might want to look at the NZXT HALE 90 V2 just to pick a good one out
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post #172 of 257
Quote:
Originally Posted by shilka View Post

http://www.overclock.net/t/183810/faq-recommended-power-supplies

You might want to look at the NZXT HALE 90 V2 just to pick a good one out

Thanks, but I was actually eyeballing the Seasonic 1000w platinum PSU
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post #173 of 257
Quote:
Originally Posted by Mas View Post

Thanks, but I was actually eyeballing the Seasonic 1000w platinum PSU

The new EVGA Super Nova G2 will be even better then that if you can wait for it

Or read this thread
http://www.overclock.net/t/1391520/fractal-design-power-supplies-information-thread
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post #174 of 257
Quote:
Originally Posted by shilka View Post

The new EVGA Super Nova G2 will be even better then that if you can wait for it

Or read this thread
http://www.overclock.net/t/1391520/fractal-design-power-supplies-information-thread

Looks very nice, sleeving on cables is quite attractive, but I'm in the market for an 80+ Platinum rated PSU. EVGA kit also tends to be a bit harder to acquire out here where I'm at as they don't really have an Australian physical presence.
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post #175 of 257
Have you tried calling customer service to get a direct answer from a rep that could help you? Seems like they just arent getting back to you on time when you PM them.
post #176 of 257
Quote:
Originally Posted by Mas View Post

Looks very nice, sleeving on cables is quite attractive, but I'm in the market for an 80+ Platinum rated PSU. EVGA kit also tends to be a bit harder to acquire out here where I'm at as they don't really have an Australian physical presence.

Sounds like it would be easier to find the Super Flower Leadex which it is based on then EVGA then
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post #177 of 257
Quote:
Originally Posted by jonnyGURU View Post

PR stunt? Well... I will say that really is my PC (Jonny Gerow = jonnyGURU) and the screenshots and attached spreadsheets are actually from me running Link on that PC.

Sure, I'm working for Corsair now a days, but I certainly didn't fudge any of the results.

I am not saying that your info is fake or not. That is fine but what I meant was to divert the real issues here was to put someone up on the plus side of things. Still till this day I havn't met anyone that tells me it works as intended. Its usually the corsair staff that tells us that it works and its user error basically and telling the customer to edit their files/settings in order to make it work which ends up doing nothing.
Quote:
Originally Posted by ozrek View Post

Looks like some regression here.

@ Yellowbeard, you shouldn't take it personal that Boris used the term "buffoons" to describe your tech support crew. I actually found it to be a very gentle insult under the circumstances. People on this forum are spending thousands on hardware, and we expect a $300.00 power supply to work as advertised. Be professional and stay on topic please.

@ Boris, props for calling it out for public discussion. Anyone considering buying this particular product should know that the software isn’t properly supported.

The bottom line is that most of us would gladly pay top dollar for a high end PSU that is STABLE and FUNCTIONAL.

My suggestion to Corsair is to release the PSU without the monitoring software and drop the price tag on it to be fair. You are robbing people by pretending your software was ready for official release. If you wanted to offer the software up as a beta add-on, you now try it at your own risk, you would be so much further ahead of the game.

This is new tech. I admire the innovation and the concept, but the implementation is embarassing to talk about.
Quote:
Originally Posted by sebkow View Post

Once you loose that trust its hard to obtain it back. At this point I want it to work as intended.

I agree with everything you both have said.

If I was corsair I would tone it down a bit. The elephant in the room is the dam Corsair Link Software. The software wasn't ready now and wasn't ready for release 2 years ago. Unfortunately they based a lot of their products around the Link which is dragging everyone down with it.

The only negative experience I had with them is the Link and being ignored with my issues on their forums. I hope they don't take my criticism and complaints personal because that is not my intentions. "It's strictly business." - Anchorman

On a positive note I have bought a lot of their products and have had no issues RMAing them. I own 2 sets of Ram kits, Headphones (1500), Keyboard (K90, upset that it wasn't a fully mechanical keyboard thinking it was), Mouse (M60), Case (800D), PSUs (AX1200i/TX900) and hopefully a 900D as I like the way it looks and made (Great job on it George and your honesty on the logistical obstacles that arose).
Edited by GTXJackBauer - 5/16/13 at 7:04pm
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post #178 of 257
Finally had the time and energy to replace my dead AX860 with my new RAM replacement from Corsair, so I was happy to get a fresh retail boxed one. Still makes that weird "click" noise everytime it turns on and off but so far, all is working well and it better stay that way.



replacepsu.jpg
post #179 of 257
Quote:
Originally Posted by Binary Ecyrb View Post

Finally had the time and energy to replace my dead AX860 with my new RAM replacement from Corsair, so I was happy to get a fresh retail boxed one. Still makes that weird "click" noise everytime it turns on and off but so far, all is working well and it better stay that way.


Warning: Spoiler! (Click to show)
replacepsu.jpg

A click when it turns on or off is most likely a relay. Those are mechanical, so they do make noise.
 
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post #180 of 257
Quote:
Originally Posted by subyman View Post

A click when it turns on or off is most likely a relay. Those are mechanical, so they do make noise.

None of the Antec PSU's i've had over the years ever did/had that.
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