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post #191 of 257
i have never heard off this word befor so could someone please enlighten me
the word is yarmulke
    
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post #192 of 257
Quote:
Originally Posted by thanos999 View Post

i have never heard off this word befor so could someone please enlighten me
the word is yarmulke
It's a cap worn by Jews (also known as the Kippah), does this relate to the AX1200?! I think not tongue.gif
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post #193 of 257
Quote:
Originally Posted by xxbassplayerxx View Post

The only posts that have been removed from this thread were those that contained the Corsair "troll" that was circulating. This troll is actually not a troll, but Nazi-esque propaganda against Jews. It was wearing a yarmulke, had a very large nose, and was depicted as if it was greedy and plotting.

Call Corsair greedy and call them out on not caring about their customers as much as you want, but the image was completely inappropriate.

(Note, I didn't remove it)

I wasn't referring to this particular thread. Sorry should have been more clear.
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post #194 of 257
ok thanks for that and i learn somthing new about other countries and people as well as learning about corsair psu biggrin.gif
    
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post #195 of 257
Quote:
Originally Posted by bigmac11 View Post

I wasn't referring to this particular thread. Sorry should have been more clear.

No worries. I figured I'd mention the Corsair image because the users that posted it probably didn't realize what it actually was.
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post #196 of 257
Quote:
Originally Posted by ozrek View Post


The bottom line is that most of us would gladly pay top dollar for a high end PSU that is STABLE and FUNCTIONAL.

My suggestion to Corsair is to release the PSU without the monitoring software and drop the price tag on it to be fair. You are robbing people by pretending your software was ready for official release. If you wanted to offer the software up as a beta add-on, you now try it at your own risk, you would be so much further ahead of the game.

This is new tech. I admire the innovation and the concept, but the implementation is embarassing to talk about.

My thoughts exactly. I early adopted when corsair released their mice and keyboard lines. The driver software didn't work period, but what's worse, the mouse only had basic 3 button functionality for some reason. The link software is terrible imo. The one version that even installs on my pc doesn't work for controlling anything. They have been releasing products that simply are not market ready and they need to stop doing it.
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post #197 of 257
Quote:
Originally Posted by revro View Post

i guess it has something to do with fact that if a corporation admits something they can be sued on that basis ...

well they could have sent to OP PMs via this forum if there communication over email doesnot work, so maybe he should contact them via PM here. Also i would just ask for refund, over 6 months and no solution, its really a product that is not working as advertised. in my country if you return product they have to give you money after 30 days if they havent solved the issue

i had only bought TX 850 V2 from second hand and it didnot worked properly but then again it could have been a faulty psu, fortunately the guy i bought it from took it back.

best
revro

Hi well if they was honest about things i very much doubt if anyone would sue them?(apart from what there doing now)as 99% of sales are to people like us that have an understanding of what there doing/using etc as most build there own pc's so can understand/deal with most problems.
If corsair came out and was honest and said ok can you bare with us as we have this problem xyz that we are working on and will keep you updating(esp ones who have bought/using items) people would be understanding and inclined to A support corsair and B buy still as C getting niether so just going now elsewhere so by sticking there head in the sand others are kicking there butt's hard instead of sticking there head over the parapet and being honest then atleast you would have a higher regard for them as now there just dragging the company down with the dregs.
As you'd probably get better support from those psu makers that go "pop" ZIT or whatever the name used you read about as im sure you know.
Maybe corsair should stick to ram and sure leave peripherals alone as if i want a mouse i look at Razer. headphones Sennheiser etc.Keyboards Steel series or similar maybe Logitech(not too fazed after G19 fiasco!)
I'm happy with my Enermax revo so far.
post #198 of 257
Well, I haven't heard anything from Boris, so maybe he should just PM me here. For the record, I was using the email adress you had used to contact Mike since I was CC'd on that email.

But the jist of what I was saying was that maybe the problem is one of the three graphics cards you're using and to try the cards one at a time.

I've only been working for Corsair for about six months, but you guys know my whole thing is PSUs. I've used Link with some success, but I can't say it's been completely bug free. I initially had an AX1200i because that's what launched when I joined Corsair. After the lower wattage units came out, I swapped that out for an AX860i because the 1200W had a little whine @ +5VSB loads and the AX860i was more suitable for someone with three GTX670's.

After getting the first of two AX860i's, I noticed that I would get "ghost images" of my second and third card's power consumption even after the cards were removed. Nothing like Boris's problem as I would only see about 5 or 6A on each PCIe connector, but I got a second AX860i and that problem completely went away and I actually plan on posting a blog next week showing the power consumption of one, two and three GTX670's vs. using the integrated graphics of an i5 processor. Boris had already gone through two power supplies and was showing the exact same problem with both. So while it's not completely impossible that the problem is with BOTH power supplies Boris received, it is certainly unlikely. I even asked engineering if Flextronics QC tested each PSU with just a burn in (which would be normal for any quality PSU factory) or if they actually tested each unit for ability to output power AND Link functionality and I was told that the latter is SOP and every unit is checked to make sure it reports Link properly (of course, 100% quality when something is shipped does not equal 100% quality on delivery, which is why the term is "dead on arrival" and not "dead on shipping".)

Boris's problem was unique to us. We couldn't duplicated it, but I had suggested to the Link PM that I was using the Commander instead of the dongle and since he (the Link PM @ Corsair) was showing some "randomness" with the dongle that maybe sending Boris a free Link Commander was the thing to do. After learning that didn't work, we were out of ideas since out of thousands and thousands of customers, Boris was the only one reporting this problem. Mike had offered replacing the motherboard for Boris, but Boris's demands were a bit more than what we could handle without.... well... I'll stop there because I don't want to throw Boris or Mike under the bus. But when the Link PM couldn't duplicate the issue with multiple motherboards and multiple graphics cards, he closed the ticket. That's when I suggested trying the graphics cards one at a time to see if the problem followed the PSU or a particular graphics card.
Edited by jonnyGURU - 5/24/13 at 6:07pm
post #199 of 257
wow what an agony with support i had no idea that its that bad, glad i have read all the posts.
i agree with sebkow lots of people reported same issues as boris has.

problem is we partialy know what is happening between boris and support(mike), and i dont belive any company would like to speak publicly on forum its just desaster waiting to happen.

keep us posted and hope they resolve problem for you.

btw this shouldnt be happening to TOP products

ps. i understand boris for "namecalling" because there is no other polite way/protocol that he didnt use and no help, yellowbeards responce to that aint one that you would expect from guy in his possition.
    
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post #200 of 257
Thread Starter 
Quote:
Originally Posted by jonnyGURU View Post

Well, I haven't heard anything from Boris, so maybe he should just PM me here. For the record, I was using the email adress you had used to contact Mike since I was CC'd on that email.

If anyone from Corsair wants to contact me to try to resolve my problem, they can do so. I don't really follow the logic that says it should be the customer with a product that doesn't work properly who should be doing the chasing, particularly after the issue has been ongoing for so long.
Quote:
But the jist of what I was saying was that maybe the problem is one of the three graphics cards you're using and to try the cards one at a time.

No good I'm afraid - that was one of the first things I did, and I've tried it in all sorts of combinations with both the original and RMAd PSUs.
Quote:
Boris's problem was unique to us.

Then what is the explanation for the videos and screenshots of them, from the first post in the thread?
Quote:
But when the Link PM couldn't duplicate the issue with multiple motherboards and multiple graphics cards, he closed the ticket.

Obviously. If a customer has a well documented problem where your product doesn't work properly, but you can't duplicate it or figure out why, the thing to do is close the ticket and wash your hands of the problem.
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