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Please help me get my ASRock A75M-HVS working!

post #1 of 5
Thread Starter 
I cannot get the Windows installation to recognize the hard drive. The BIOS recognizes it and other computers recognize it. This board however refuses to recognize it on any port. It also recognizes the DVD drive as do other computers.

I updated BIOS, re-seated the CPU, tried different SATA cables and even tried Molex to SATA adapters thinking it may have been bad SATA power cables. Tried to load the SATA drivers from the disk and it won't do it. It is set to IDE in the BIOS. There are no jumpers on my drive, it is a WD 500GB Blue 3GB/s. Works perfectly on two other computers.

This has to be a driver thing right? Help me please! Reps!

Edit: The drive even shows up when I go to Load Driver through the installation screen. rolleyes.gif

I even tried it in AHCI mode and loaded the drivers straight from ASRock's website and still no go.
Edited by Segovax - 11/8/12 at 4:11pm
post #2 of 5
Unplug the computer, and remove cmos battery. Just so the bios is at stock, in case something in there is screwy.
BitofHeaven
(16 items)
 
Sarabera
(14 items)
 
GreenLee
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K ASRock Z77E-ITX mITX  Sapphire HD 5970 OC G.SKILL Ripjaws 2X4GB DDR3-1600 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATAII 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung SynchMaster 24" Widescreen TFT-LCD Logitech G15 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Microsoft Sidewinder X5 Redmond Mouse Pad Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel i5 750 @4.0GHz - 1.325V Gigabyte P55 UD3R Galaxy 8800 GT OC G. Skills Ripjaws 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 7200.12 500GB SATAII 32MB 720... LG DVD R/W SATA Corsair Cooling Hydro Series H50 Win 7 Professional x64bit 
MonitorKeyboardPowerCase
Samsung 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Silent Pro 1000W Cooler Master Cosmos 1000 
Mouse
Logitech MX 518 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad 6600  Motherboard: XFX 780i SLI Galaxy 8800 GT OC OCZ Reaper HPC SLI DDR2 1066MHz 2GB Kit 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar 500GB SATAII 7200RPM Samsung Super Writer Master Thermaltake Max Orb Win Vista 32bit 
MonitorKeyboardPowerCase
LG 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Real Power Pro 750W Antec Mid Tower 
Mouse
Microsoft Comfort 1000 
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Reply
BitofHeaven
(16 items)
 
Sarabera
(14 items)
 
GreenLee
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K ASRock Z77E-ITX mITX  Sapphire HD 5970 OC G.SKILL Ripjaws 2X4GB DDR3-1600 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATAII 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung SynchMaster 24" Widescreen TFT-LCD Logitech G15 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Microsoft Sidewinder X5 Redmond Mouse Pad Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel i5 750 @4.0GHz - 1.325V Gigabyte P55 UD3R Galaxy 8800 GT OC G. Skills Ripjaws 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 7200.12 500GB SATAII 32MB 720... LG DVD R/W SATA Corsair Cooling Hydro Series H50 Win 7 Professional x64bit 
MonitorKeyboardPowerCase
Samsung 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Silent Pro 1000W Cooler Master Cosmos 1000 
Mouse
Logitech MX 518 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad 6600  Motherboard: XFX 780i SLI Galaxy 8800 GT OC OCZ Reaper HPC SLI DDR2 1066MHz 2GB Kit 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar 500GB SATAII 7200RPM Samsung Super Writer Master Thermaltake Max Orb Win Vista 32bit 
MonitorKeyboardPowerCase
LG 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Real Power Pro 750W Antec Mid Tower 
Mouse
Microsoft Comfort 1000 
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Reply
post #3 of 5
Thread Starter 
Quote:
Originally Posted by Gunderman456 View Post

Unplug the computer, and remove cmos battery. Just so the bios is at stock, in case something in there is screwy.

Good call, I did actually do that already, still no dice.

Edit: I jumpered the CMOS a couple times and took out the battery for like half an hour.
Edited by Segovax - 11/9/12 at 6:35am
post #4 of 5
I had a problem when installing Win 7 Home Premium with SP1, it would ask for drivers, until I gave up and went with my original Win 7 Professional.
BitofHeaven
(16 items)
 
Sarabera
(14 items)
 
GreenLee
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K ASRock Z77E-ITX mITX  Sapphire HD 5970 OC G.SKILL Ripjaws 2X4GB DDR3-1600 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATAII 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung SynchMaster 24" Widescreen TFT-LCD Logitech G15 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Microsoft Sidewinder X5 Redmond Mouse Pad Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel i5 750 @4.0GHz - 1.325V Gigabyte P55 UD3R Galaxy 8800 GT OC G. Skills Ripjaws 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 7200.12 500GB SATAII 32MB 720... LG DVD R/W SATA Corsair Cooling Hydro Series H50 Win 7 Professional x64bit 
MonitorKeyboardPowerCase
Samsung 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Silent Pro 1000W Cooler Master Cosmos 1000 
Mouse
Logitech MX 518 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad 6600  Motherboard: XFX 780i SLI Galaxy 8800 GT OC OCZ Reaper HPC SLI DDR2 1066MHz 2GB Kit 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar 500GB SATAII 7200RPM Samsung Super Writer Master Thermaltake Max Orb Win Vista 32bit 
MonitorKeyboardPowerCase
LG 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Real Power Pro 750W Antec Mid Tower 
Mouse
Microsoft Comfort 1000 
  hide details  
Reply
BitofHeaven
(16 items)
 
Sarabera
(14 items)
 
GreenLee
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K ASRock Z77E-ITX mITX  Sapphire HD 5970 OC G.SKILL Ripjaws 2X4GB DDR3-1600 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATAII 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung SynchMaster 24" Widescreen TFT-LCD Logitech G15 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Microsoft Sidewinder X5 Redmond Mouse Pad Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel i5 750 @4.0GHz - 1.325V Gigabyte P55 UD3R Galaxy 8800 GT OC G. Skills Ripjaws 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 7200.12 500GB SATAII 32MB 720... LG DVD R/W SATA Corsair Cooling Hydro Series H50 Win 7 Professional x64bit 
MonitorKeyboardPowerCase
Samsung 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Silent Pro 1000W Cooler Master Cosmos 1000 
Mouse
Logitech MX 518 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad 6600  Motherboard: XFX 780i SLI Galaxy 8800 GT OC OCZ Reaper HPC SLI DDR2 1066MHz 2GB Kit 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar 500GB SATAII 7200RPM Samsung Super Writer Master Thermaltake Max Orb Win Vista 32bit 
MonitorKeyboardPowerCase
LG 22" Widescreen TFT-LCD Logitech Deluxe 250 Cooler Master Real Power Pro 750W Antec Mid Tower 
Mouse
Microsoft Comfort 1000 
  hide details  
Reply
post #5 of 5
Thread Starter 
Quote:
Originally Posted by Gunderman456 View Post

I had a problem when installing Win 7 Home Premium with SP1, it would ask for drivers, until I gave up and went with my original Win 7 Professional.

I tried it with Vista and 7 Home SP1. I guess I can try my 7 Ultimate disc.

Edit: I guess I'm gonna try this 7 Ult and then RMA it if it doesn't work. I don't know what else to do and no one seems to have any suggestions for anything different.

Edit2: I had to jumper the HDD to 1.5GB/s speed for this motherboard to detect it. Hilarity. Last ASRock board I ever buy, glad it's not for me. Five years ago or whenever SATAII first dropped that would have been the first thing I did. Not in 2012 almost 2013.

Edit3: What a whiny first world problem.
Edited by Segovax - 11/9/12 at 8:32am
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